My Laptop will not connect to itunes, saying there is an internet connection problem. This is not so as I can connect to other websites. I have Windows 7, but do have a new internet supplier! Can anyone help?

Please note: I am NOT technically minded, although, I have accessed the itunes store through the same laptop and iPhone4 previously. Kindest Regards. Cx

Disable any security software on the computer and try again.

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Only have 3 devices authorized, but my new computer will not authorize. Itune says there are 5 devices connected already. why?

only have 3 devices authorized, but my new computer will not authorize. Itune says there are 5 devices connected already. why?

Perhaps the five includes computers that you no longer own, or a computer that has had a replacement hard drive put in it.
In your iTunes account, De-authorise All and then authorise the computer(s) that you still use.

HT1476 my iPhone 4 will no longer charge. It is also not recognised in iTunes. There seems to be a problem with the connector slot. I've tried other cables and other computers/plugs but the connection is not being made. Any suggestions?

my iPhone 4 will no longer charge. It is also not recognised in iTunes. There seems to be a problem with the connector slot. I've tried other cables and other computers/plugs but the connection is not being made. Any suggestions?
It seems to me that the connection port is faulty.
George

Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

I recently updated Firefox and now it will not open. It says there is a proxy server problem.

I was requested to update the program and now it says there is a proxy server problem.

Hi:
You can try this COMPRESSOR TROUBLESHOOTING document:
http://docs.info.apple.com/article.html?artnum=302845
Hope it helps !
Alberto

I have recently updated my iTunes to the latest software. Since then my iphone will not sync with the computer, it doesn't show up in my computer any more. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?

I have recently updated my iTunes to the latest software. Since then my iphone will not sync with itunes, it doesn't show up in my computer any more either. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?

http://support.apple.com/kb/TS1538

Hello i Have a xserve that needs a new power supply can anyone help

Hello i Have a xserve that needs a new power supply can anyone help

XServe Power Supplies are readily available, either through Apple support or from a variety of third parties:
You don't mention which XServe model you have, which may change things, but these might be good starting points:
http://www.welovemacs.com/xserve.html
http://store.apple.com/ie-business/product/MA945ZM/A
http://www.google.com/search?client=safari&rls=en&q=xserve+power+supply&ie=UTF-8 &oe=UTF-8

Error message when connecting to iTunes says my new iPad 4 can't be connected as it requires version 10.7 or later. Surely a new iPad already has the latest version, and if it doesn't how do I get it?

Error message when connecting to iTunes says my new iPad 4 can't be connected as it requires version 10.7 or later. Surely a new iPad already has the latest version, and if it doesn't how do I get it?

Not the iPad - your computer must be running iTunes 10.7 in order to sync. It has nothing to do with iTunes on the iPad.
You can download iTunes for your computer here.
http://www.apple.com/itunes/

I upgraded to 20gb iCloud but it isn't enough to back up. I get constant error messages saying there is no backup space and I've not been able to use the upgrade. Apple promised to refund then didn't. Please help is there anyway I can use this space?

Please see the subject line thanks
I upgraded to 20gb iCloud but it isn't enough to back up. I get constant error messages saying there is no backup space and I've not been able to use the upgrade. Apple promised to refund then didn't. Please help is there anyway I can use this space?

If you were told they would refund the price for the iCloud storage - Contact AppleCare and ask to speak with a senior advisor. Have the case number for the promised refund available.
If you are trying to update your device, but you don't have sufficient space to download and install the update, you need to delete content from your device. Buying storage in iCloud does not add space to the device which is what you need.
You can always update using a computer with iTunes installed - this method is faster, and will allow you to make a backup on the local computer (Local backups restore faster than iCloud backups).
HTH

I purchased an album on iTunes on my computer, and one of the songs will not play. Itunes says that I need to authorize my computer to play it, but it is authorized. What do i do?

I purchased an album on iTunes on my computer, and one of the songs will not play. Itunes says that I need to authorize my computer to play it, but it is authorized. What do i do?

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

My ipad mini has water damage but when I plug into wall it says to connect to itunes. When I plug into Mac nothing happens. Not even a charging sign and nothing happens with itunes. Computer doesn't recognize it's plugged in.

my ipad mini has water damage but when I plug into wall it says to connect to itunes. When I plug into Mac nothing happens. Not even a charging sign and nothing happens with itunes. Computer doesn't recognize it's plugged in.

If moisture got inside, it may have shorted the iPad's electronics.
Solutions for wet iPad.
http://www.gazelle.com/how-to/ipad/ipad-recover-from-water-damage
http://www.knowyourmobile.com/appleiphone/ipad/ipaduserguides/701079/how_to_fix_ an_ipad_if_it_gets_wet.html
 Cheers, Tom

I downloaded io6 for ipad and an icon saying i need to connect my itunes comes up; how do i get past this?

i downloaded io6 for ipad and an icon saying i need to connect my itunes comes up; how do i get past this?

After it restores it will walk through a setup.
It will ask you if you want to setup as a new device, from an iCloud backup or from an iTunes backup. Choose iCloud backup and then it will ask you to sign in to your iCloud account. It will restore and reboot. The you will be good.
http://support.apple.com/kb/ph12521
Follow the steps for Set up a new device from an iCloud backup

Why is itunes saying "there is a problem with this installer package. a program required for this install to complete could not be run. contact your support personnel or package vendor."

why is itunes saying "there is a problem with this installer package. a program required for this install to complete could not be run. contact your support personnel or package vendor."

Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you can't find ASU, go to Control Panel:
XP - Add n Remove Programs
Win7/Vista - Programs n Features
Highlight ASU, click change then Repair.

Suddenly iTunes says there is not enough space on my iphone

After the updates and moving my library from my pc to my brand new mac book pro, iTunes says there is not enough space on my iphone! How can his be? it's the exact sae library that was on my pc... the capacity bar in itunes indicates i have 3.2 gb free space and itunes says i need like 9 gb more...so i need an extra 12 gb more than original on my 16 gb iphone 3gs to have the EXACT same media, apps, etc?????? I un clicked all my movies and tried that, and not enough. Un clicked all my music AND movie, still not enough and so on...
3gs
latest ios
latest itunes
latest lion osx

This indicates corrupt files.
A restore should resolve.

TS4000 I have been away for 2 weeks and a message appears on my iPad which is preventing me open my iPad. "iCloud backup. This iPad has not been backed up in 2 weeks. Backups happen when this iPad is plugged in, locked and connected to Wi-Fi" Help?

I have been away for 2 weeks and a message appears on my iPad which is preventing me open my iPad. "iCloud backup. This iPad has not been backed up in 2 weeks. Backups happen when this iPad is plugged in, locked and connected to Wi-Fi" Help?
What do I do to get rid of this message as it is preventing me accessing the iPad or closing it down?
Thanks
AndyNess59

Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use your device again. Finally, open Settings > iCloud > Storage & Backup, and make a backup. The device will be backed up when it's plugged to the charger and connected to your network

My A'Extreme sometimes won't connect to my MacBook Pro even if I have a green light on the device . I can unplug the ethernet cable and reconnect and it will work fine. all diagnostics say there is nothing wrong. Any ideas ?

My A'Extreme sometimes won't connect to my MacBook Pro even if I have a green light on the device . I can unplug the ethernet cable and reconnect and it will work fine. all diagnostics say there is nothing wrong. Any ideas ?

This is more about your modem then anything. Sometimes you'll need to unplug and plug back in your modem. Consider it a glitch from the ISP or just the modem in general.
when I need to turn something off then on I try the modem first. This when I'm not doing any ware and tare to the device.

My Laptop will not connect to itunes, saying there is an internet connection problem. This is not so as I can connect to other websites. I have Windows 7, but do have a new internet supplier! Can anyone help?

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