My lock button is not working,it doesn't click what should I do to fix this

My lock button is not clicking and it won't lock unless I push really hard and I really want to fix it how do I do that or do I have to buy a new one

Have you considered taking it in for service?

Similar Messages

  • HT201401 Sleep/Wake button is not working. Do you have any suggestions how can I fix this?

    Hi, I bought an iPhone5 in Sydney on 17 Sep 2012 (through Apple online store-Weborder no. W425361396) while I was studying there. Now I already went back to my home country (Thailand). And I got a problem with my iPhone5. The Sleep/Wake button is not working. Do you have any suggestions how can I fix this?
    Looking forward to hear from you.
    Best regards,
    Apiradee

    You will have to return the iPhone to Australia .The iPhone warranty is not international .
    Warranty and service is only provided in Country of original sale
    You could try a reset followed if required by a restore initially with backup and then again if required as new
    If that makes no difference it will be a hardware issue and you will have to return it to Australia

  • My iPhone 3S will not allow me to upgrade. I can't download any apps and when I connected my iPhone to iTunes and tried to upgrade it, it said it was already updated. On top of that, WiFi does not work with my iPhone. What do I do to fix this?

    My dad got this iPhone for me a few months ago as a gift since I had a really awful phone before.  The only thing is, I can't seem to upgrade it to the latest software without it telling me it's already updated to iOS 4 or something like that.  (I would be able to give you the exact iOS version, but ever since connecting my iPhone to iTunes, my phone isn't responding so I can't check the settings or anything.)  I can't download any apps (I get an error message saying the software on my phone is too old) and so I pretty much am extremely limited to what I can do on this phone.  I'm very frustrated at this point and incredibly displeased with Apple's products.
    If someone could please explain to me why this is happening and what I can do to fix it, I'd be extremely grateful.
    Thanks.

    What iPhone do you have? You can check in settings>>general>> about.
    If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
    If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears.

  • Power/lock button does not work. I cannot lock my phone, shut it off or reset it. iPhone5s

    My power/lock button does not work. I am unable to lock, power-off or reset my phone and am unsure of how to rectify this problem when that button isn't working.

    Same here. 64gb iPhone 5s just arrived today. Feels fine but either doesn't respond or *severely* delayed response. Like minutes later... Going for replacement.

  • I purchased my iphone 4s from US, my lock button is not working, I need to get it repaired in India. Please suggest

    I purchased my iphone 4s from US, my lock button is not working, I need to get it repaired in India. Please suggest

    There is nothing you can do except take it back to the US. The warranty is not international and no authorized service center will touch your US phone in India.

  • HT1430 How can you restart your iphone if your lock button does not work?

    How can you restart or turn off your iPhone if the lock button does not work?

    The best way is to let the battery die. Or you can reset the phone settings which restarts everything.

  • My 'clear history button is not working. When I click on it it doesn't do anything and the letter are gray instead if blue like usual. I've gone to every type of settings I can bit I don't know how to fix it. Please help .

    My 'clear history button is not working. When I click on it it doesn't do anything and the letters are gray instead of blue like usual. I've gone to every type of settings I can think of but I don't know how to fix it. Please help .

    T
    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                 
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • I have an hardware issue with my iphone 5 64gb. its lock button in not working. for a fact i know that it can be replaced but my question is this that do they require the bill or anything to replace or they only require the phone in usa

    i have an hardware issue with my iphone 5 64gb. its lock button in not working. for a fact i know that it can be replaced but my question is this that do they require the bill or anything to replace or they only require the phone in usa

    Warranty and support is only valid in the country of origin.  The only exception being the EU where a device bought in any EU country can get warranty or service in any EU country.
    Warranty is determined by device (serial number), no documentation required.
    Apple does not repair devices, they replace them.  For that reason, ensure the device is backed up and any pictures take with the device are copied off the device prior to going in for service.

  • After I updated to iOS 7.0.2 my lock button is not working properly

    After I updated to iOS 7.0.2 my lock button is not working properly I push the button many times and after many failed attempts it locks and sometimes not. I had to use the accesibility tool to lock it manually from the screen, this is really annoying.

    I guess it is.
    Do you have a question, or are you just sharing your experience with us?

  • I have the iphone 5 and my lock button does not work. Can apple fix it or give me a new one. Can they still give me a new one even if I didn't buy my iphone 5 from them I bought it from verizon

    I have the iphone 5 and my lock button does not work. Can apple fix it or give me a new one. Can they still give me a new one even if I didn't buy my iphone 5 from them I bought it from verizon

    Alread asked and answered in your previous post - please do not post the same thing multiple times in multiple forums.
    https://discussions.apple.com/thread/5164919

  • My iphone 4 lock button does not work, i turned it off using assesive touch, now it wont turn back on? got any tips for fixing this problem!

    my iphone 4 lock button does not work, i turned it off using assesive touch, now it wont turn back on? got any tips for fixing this problem!

    Hi, braidenwhitesidemate. 
    Thank you for visiting Apple Support Communities. 
    I would recommend going through the steps in the article below.  If the issue persists, see the section labeled Issue not resolved.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Cheers,
    Jason H. 

  • I bought this ipod 4 from a friend the lock button does not work and he doesnt know the password? how do i reset and i cant use my computer????   HELP!!!!!!

    i bought this ipod 4 from a friend the lock button does not work and he doesnt know the password? how do i reset and i cant use my computer????
    HELP!!!!!!

    Place the iOS device in recovery mode usning this program and then then restore via iTunes. The iPod will be erased.
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    For how to restore:
    iTunes: Restoring iOS software

  • My iPhone 5 lock button is not working

    Dear sir,
                  My iPhone 5 lock button is not working please give me an new iPhone I given an compliant on apple store in Bangalore in imagine store in Mastri mall there not responding to my complaint please I suggest you to please replace an iPhone to new one please I suggest you my sleep wake button is not working from few days I love my iPhone please I suggest you to give an new iPhone I thought apple will sought out my problem please I request you I am from Bellary Karnataka India please I request you sir ....please

    Hi Atique ur rehman,
    Thanks for your query.
    If the sleep wake button on your iPhone is unresponsive, first try and reset all setting by going to Settings>General>Reset>Reset All Settings.
    If this does not resolve the problem, I would sound more like a hardware based issue.
    I would recommend that you contact AppleCare so they can run further tests and diagnostics to help you solve your solution better.
    If you can also access an Apple Store Genius Bar or Apple Authorized Service Center, that would be much better.
    Go to https://locate.apple.com/country for further support with your device!
    Thanks,
    KL

  • I updated my iphone 5 to 6.1.2 and my lock button will not work anymore and idea what i can do to fix this

    i updated my iphone 5 to 6.1.2 and my lock button will not work anymore and idea what i can do to fix this or what i can do to get it fixed

    I'm having similar issues with my phone.  I got my first iPhone recently, only had an iPod touch gen4 for a little over a year.  Updated to 6.0.2 when we got the phone (iPhone 5) a few days before Christmas.  When I got home on the evening of January 11, my phone would not connect the router anymore.  I was able to get it to connect after resetting the phone and the router, updating the router, and manually connecting.  That laste for a few minutes and then wouldn't work anymore.   I live in an area with very limited service, we have a network extender installed to help, and I am barely getting a 3G signal at times.
    My wife's iPad 4, my touchiPod 4, and all of our laptops are working just fine on the router.  When I dropped my kid off at school today, I noticed that I am not even seeing the school network anymore from the parking lot where before I got 3 or 4 bars and could connect to their wifi when I was there.  Today my phone goes back and forth between seeing my home network but not connecting, to not even seeing the network at all even from the same room that the router is in.
    Hope Apple fixes this problem soon..............

  • My iphone 5 lock button is not working. What should I do??, My iphone 5 lock button is not working. What should I do??

    My iphone 5 lock button is not working. What should I do now? I bought it in feb 2012

    Hi Atique ur rehman,
    Thanks for your query.
    If the sleep wake button on your iPhone is unresponsive, first try and reset all setting by going to Settings>General>Reset>Reset All Settings.
    If this does not resolve the problem, I would sound more like a hardware based issue.
    I would recommend that you contact AppleCare so they can run further tests and diagnostics to help you solve your solution better.
    If you can also access an Apple Store Genius Bar or Apple Authorized Service Center, that would be much better.
    Go to https://locate.apple.com/country for further support with your device!
    Thanks,
    KL

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