My mac book pro says "mac os x is too new for and cannot upgrade FaceTime"

I just recently purchased a MacBook Pro w/Retina for my fiance and while setting it up it needed some updating. I started the update and for Facetime it will not update. There is a message that keeps popping up everytime I click on install and it says "Mac OS X is too new and can not update at this time." Can anyone help?

Hi, you say you are new, does that mean your hardware and software are also new? The trick here is to do some research to determine if your machine and your levels of software meet Lion minimum requirements (google any buzzwords that I use). For example, Office 2011 is fine, probably 2008 as well, but not Office 2004. This type of determination should be made for all your 3rd party software. Apple software is easier, you have to make sure all software updates are applied and you are at the SNOW leopard level of 10.6.8 before you start to install Lion. Hope this helps.

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What Apple store told you they wanted $249.00 to tell what is wrong?
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I totally understand.
Check some things from here, I have 2 and they have been great so far.
Check here, lots of storage and reasonable prices. Also great support, you get to speak to a person
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I suggest buying a second drive and setting it up for a back up, Time Machine or Carbon Copy Cloner, or SuperDuper (both "bootable" back up) All searchable on the web.
http://eshop.macsales.com/search/elite+pro
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Dagobert Duck wrote:
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After upgrading my MacBook to Lion, FaceTime (purchased from the App Store) quit working. It would just hang when I'd hit the button to "Turn on FaceTime".
So from a terminal, I deleted:
/Applications/FaceTime.app/
~/Library/Preferences/com.apple.FaceTime.plist
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My mac book pro says "mac os x is too new for and cannot upgrade FaceTime"

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