My mac is running slowly after I installed Mavericks, especially when Scansnap Manager accesses my Finder file system. Thanks for any help with this. EtreCheck:
Hardware Information:
iMac (27-inch, Late 2009)
iMac - model: iMac11,1
1 2.66 GHz Intel Core i5 CPU: 4 cores
16 GB RAM
Video Information:
ATI Radeon HD 4850 - VRAM: 512 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
HDDFanControlDaemon: Path: /Library/StartupItems/HDDFanControlDaemon
HP IO: Path: /Library/StartupItems/HP IO
System Software:
OS X 10.9 (13A603) - Uptime: 15 days 6:58:4
Disk Information:
WDC WD2003FZEX-00Z4SA0 disk0 : (2 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 2 TB (1.09 TB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H disk4 : (1.4 GB)
disk4s1 (disk4s1) <not mounted>: 18 KB
ScanSnap (disk4s2) /Volumes/ScanSnap 1: 943.7 MB (70.5 MB free)
USB Information:
Fujitsu ScanSnap S1500
Elgato EyeTV HD
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Fitbit Inc. Fitbit Base Station
Mitsumi Electric Hub in Apple Extended USB Keyboard
Mitsumi Electric Apple Extended USB Keyboard
SanDisk Firebird USB Flash Drive 16.01 GB
POPPI 80TH (disk1s1) /Volumes/POPPI 80TH: 16.01 GB (13.03 GB free)
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.carbonite.launchd.carbonitedaemon.plist
[loaded] com.elgato.EyeConnect.plist
[loaded] com.fitbit.galileod.plist
[not loaded] com.logmein.logmeinblanker.plist
[loaded] com.logmein.logmeinserver.plist
[not loaded] com.logmein.raupdate.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.carbonite.launchd.carbonitealerts.plist
[loaded] com.carbonite.launchd.carbonitestatus.plist
[loaded] com.hp.help.tocgenerator.plist
[failed] com.logmein.LMILaunchAgentFixer.plist
[loaded] com.logmein.logmeingui.plist
[loaded] com.logmein.logmeinguiagent.plist
[not loaded] com.logmein.logmeinguiagentatlogin.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.adobe.ARM.[...].plist
[failed] com.apple.SafariBookmarksSyncer.plist
[loaded] com.google.keystone.agent.plist
User Login Items:
HDD Fan Control Monitor
Fitbit Connect Menubar Helper
Dropbox
EyeTV Helper
ScanSnap Manager
3rd Party Preference Panes:
Carbonite
Flash Player
Flip4Mac WMV
HDD Fan Control
MacFUSE
Internet Plug-ins::
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.4.2
AdobePDFViewerNPAPI: Version: 11.0.02 - SDK 10.6
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
LogMeIn: Version: 1.0.961 - SDK 10.7
Silverlight: Version: 5.1.10411.0 - SDK 10.6
Flash Player: Version: 11.9.900.170 - SDK 10.6
LogMeInSafari32: Version: 1.0.961 - SDK 10.7
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6
AdobePDFViewer: Version: 11.0.02 - SDK 10.6
GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6
iPhotoPhotocast: Version: 7.0
User Internet Plug-ins::
Move-Media-Player: Version: npmnqmp 071102000006
WebEx: Version: 1.0
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105
Google Earth Web Plug-in: Version: 7.1
RealPlayer Plugin: Version: (null)
Bad Fonts:
None
Old applications:
FirmwareUpdateTool: Version: 2.2 - SDK 10.0
/Applications/FirmwareUpdateTool.app
Garmin WebUpdater: Version: 2.1.3 - SDK 10.4
/Applications/Garmin WebUpdater.app
Image Data Converter Ver: Version: 4.1.00.06060 - SDK 10.5
/Applications/Image Data Converter/Image Data Converter Ver.4.app
Install Spotify-1: Version: 1.0 - SDK 10.5
/Users/tmoore/Downloads/Install Spotify-1.app
Microsoft Alerts Daemon: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Office Reminders: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Office Setup Assistant: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
Microsoft Outlook: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
Numbers: Version: 2.3 - SDK 10.5
/Applications/iWork '09/Numbers.app
Open XML for Excel: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
Pages: Version: 4.3 - SDK 10.5
/Applications/iWork '09/Pages.app
Proxify: Version: 1.0.8.0 - SDK 10.5
/Applications/Proxify.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Scan to Dropbox: Version: 3.2.63 - SDK 10.4
/Applications/ScanSnap/Scan to Office/Scan to Dropbox.app
Scan to Salesforce Chatter: Version: 3.2.60 - SDK 10.4
/Applications/ScanSnap/Scan to Office/Scan To Salesforce.app
Scan to SugarSync: Version: 3.2.63 - SDK 10.4
/Applications/ScanSnap/Scan to Office/Scan to SugarSync.app
Solver: Version: 1.0 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SyncServicesAgent: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
TurboTax Premier 2011: Version: 2011.r17.007 - SDK 10.4
/Applications/TurboTax Premier 2011.app
Time Machine:
Skip System Files: YES
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 2 Disk used: 844.02 GB
Destinations:
Data [Network] (Last used)
Total size: 3
Total number of backups: 30
Oldest backup: 2013-12-04 15:58:45 +0000
Last backup: 2013-12-21 02:39:51 +0000
Size of backup disk: Adequate
Backup size 3 > (Disk used 844.02 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
10% CarboniteDaemon
4% WindowServer
2% EtreCheck
1% Safari
1% Fitbit Connect Menubar Helper
Top Processes by Memory:
295 MB Mail
279 MB iTunes
262 MB CarboniteDaemon
229 MB com.apple.IconServicesAgent
213 MB mds_stores
Virtual Memory Statistics:
4.66 GB Free RAM
6.49 GB Active RAM
3.58 GB Inactive RAM
1.27 GB Wired RAM
6.97 GB Page-ins
0 B Page-outs
Several problems exist.
1.
Back up your Mac prior to making any changes to its file system. Time Machine has not been configured properly To learn how to use Time Machine read Mac Basics: Time Machine backs up your Mac - Apple Support.
2.
You inadvertently installed adware. You do not need to download or install anything to fix it.
For a description of how this may have occurred, how to avoid it in the future, and for Apple's recommended actions read How to install adware. Apple's instructions are linked in the Recovery Procedure near the end of that document. Read and follow them carefully. Pay particular attention to the easily overlooked passages directing you to restart your Mac when required.
3.
That Mac's Hosts file appears to have been modified. Fixing a modified Hosts file requires specific instructions. Apple Support Communities contributor and EtreCheck author etresoft recently added a User Tip discussing that concern, and how to correct it: Fixing a hacked /etc/hosts file
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Hello alankilner,
And welcome to Apple Discussions!
Using Proxy: Yes
Try temporarily disabling this setting by following the steps outlined in this Apple support document.
http://support.apple.com/kb/TS1490
B-rock -
I have an Intel iMac running OSX 10.6.8. I would like to use Final Cut Pro 10.1. I know I need OSX 10.9 for this. Can I run both 10.6.8 and 10.9 on the iMac ? I do not want to convert completely to 10.9 because of my existing software. Thanks for any help
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Mac Pro runs slow after upgrading to mavericks?
I can't figure it out..
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First time i have no explanation.
I upgraded my 2010 Dual Quad Mac Pro 96gb ram, ran so very very fast with Sonnet 4 port eSATA and MOTU PCIE 424 card.
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Please help!!
Kiind Regards
B1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
Here's a summary of what you need to do: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a couple of minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fr='\nRAM details:\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -q XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed '/^ *$/d; s/^ */ /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d; /[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]||0[^2]8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`SP USB | sed -n '1d; /:$/{s/ *:$//;x;s/\n//p;}; /V.*[(]/{s/^[^(]*/ /;H;}; /Apple/{s/.//g;h;}'`; Pm "USB"; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* && ls | awk -F_ '!/ag$/{$NF=a[split($NF,a,".")]; print}' | tail`; Pm "${D[$i]} diagnostics"; done; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail/B,P*P,Qu*T,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`launchctl getenv DYLD_INSERT_LIBRARIES`; Pm "Inserted libraries"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter
exec sh
in the window and press return. You should then get a new line ending in a dollar sign.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know your password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that takes administrator privileges.
The test may take up to a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
8. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If it happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
After drive failure, I decided to install photoshopcc on my home pc.
when I try to start it, I get the message "already installed on 2 devices"
I need to remove it from one of those devices.
It's not obvious how to do this.
Thanks in advance for any helpOn one of your older PCs, Start Photoshop, go to the Help menu > Deactivate...
This is a forum of users like yourself volunteering our time to help, we are not Adobe support.
Gene -
I'm new to this and apologize, but I do have a question about downloading CC to my Ibook (after successfully downloading to my Apple desktop. The downloader is stuck at about 10% of completion and repeating from the beginning does not help me. Any help or suggestions would be appreciated. Roy
May I know the version of Mac computer ?
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my ipod touch has lost location services after i installed a new modem to my pc . it is turned on in the settings and i have even reset the ipod to new status. Any help would be appreciated thanks.
Nothing you can do except wait until Apple adds the router to their database of routers and their location. If you or someone nearby does not have an iPhone it can take a while. There is no way to tell Apple to add a router to their database.
iOS 5: Understanding Location Services -
What do I do to successfully install F5 plug in? Firefox 5.0 does not seem to accept it
My level of computer expertise is at the level of a three year-old - three year-old cat rather than a three-year old human. Please take that into account in giving me any instruction.
Any help you can give would be greatly appreciated...
MHFor network access plugins, I suggest checking with your employer's IT personnel. They probably have tested this and can let you know whether there is a solution or you should downgrade.
You can have Firefox ask you before installing updates. To manage your automatic upgrade settings, go here:
orange Firefox button > Options > Advanced > "Update" mini-tab -
Hi. I am really frustrated with Apple support. After two hours of trying to navigate their support site, I finally gave up. I really hope someone here will be kind enough to help me find a solution to my problem.
My iTunes always launched with my account, my library, etc. present. Now it launches in a generic form with none of my information present. It also has no "sign in" area so I can get to my data. I'm not sure what happened, can anyone help?
Thanks so much for any assistance you can offer.
JoeI've not noticed this but haven't looked for it either - I suspect you are seeing 'normal' behaviour for AppleTV 2/3 - in other words it's ignoring the iTunes flags.
With AppleTV 1 I used to set playback start/end times using Get Info in iTunes for certain self-indulgent music videos I'd bought which had several minutes of 'acting dialogue' you'd only endure once - this allowedme to shuffle music videos with only the song part of the video being played not all the waffle before the song started. AppleTV 2 and 3 ignore this setting.
Also, with AppleTV1 if you unticked the check box next to stuff you never wanted to stream AppleTV would behave as expected and not display it at all - useful for preventing non-family friendly material from streaming in the first place or excluding seasonal material and do forth. AppleTV 2/3 completely ignore the checkboxes on iTunes ans stream everything though you can of course enable parental controls.
Hard to know if it's the AppleTV's ignoring the info or iTunes not sending it to them in the first place.
Either way send feedback to Apple here:
Apple - Apple TV - Feedback
They won't answer but it may get put on a 'to do' list if enough users complain.
I'm still waiting for AppleTV 2/3 to handle iTunes LP and iTunes Extras!
AC
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