My MacBook Pro battery is empty and won't charge, but charger is fine
My MacBook Pro battery is empty and won't charge. I did the PRAM reset when there was still some power left in the battery. The charger indicator light doesn't come on when I connect it to MacBook Pro, BUT it works just fine with my old white Mac book. This happened a few times before, and unplugging and plugging the adapter into the MacBook pro helped. Now nothing happens no matter how many times I reset the charger. Is there anything else I can do?
More than likely you need a new battery.
Similar Messages
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I just sat down at my MacBook that was already connected and running fine. The device powered off and the charger is only showing a dim flickering light at the connection. Device will not power back up. Any suggestions or fixes?
Try a SMC reset:
http://support.apple.com/kb/HT3964
Follow directions for "A battery you should not remove yourself"
Check the mage safe connector and port for any debris. -
My MacBook Pro shut down unexpectedly and won't connect to wifi now.
My MacBook Pro shut down unexpectedly and won't connect to wifi now. All other devices in my house are connecting to the wifi just fine. The laptop just refuses to connect. Any ideas on how to fix this/what it might mean?
Try a SMC reset:
http://support.apple.com/kb/HT3964
Follow directions for "A battery you should not remove yourself"
Check the mage safe connector and port for any debris. -
what do I do when my macbook pro just shuts down and when I plug my charger in, it faintly blinks green and yellow and doesnt charge?
Hi aaliyafrommarkham,
In order to troubleshoot this, I would recommend that you start with an SMC reset. Information on this procedure can be found here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
hi guys i have an ipad 1 and when i plug it in to my macbook pro picasa opens up and show its name but when i open itunes i cant find the name, ive been working my head out to solve the problem please help me:(
Pay no attention to iinami, the amount of replies to people saying their handsets must have been jailbroken everytime iTunes throws out an error is tremendous. (Clearly you don't need to have any real knowledge to get to level 3 on these forums, let's hope apple's geniuses know a lot more than some of their customers.)
http://support.apple.com/kb/TS3694
Solution below.
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software. -
Macbook Pro - WiFi turns OFF and won't turn back ON
Hello,
this is my first time posting something on this forum; I will be as detailed as possible. I bought a Macbook Pro back in 2011 and It came with Lion OS. Last year I upgraded it to Mavericks and so far it has been a nice experience. However, in the past week I have experienced a very strange and irrating problem with my macbook. While doing work all of the sudden the WiFi would turn off and lose all connection to the web. I attempted to turn it back ON by clicking on the wifi signal icon but something weird occured, it was still 'ON' according to my mac and the only option available was to actually turn it OFF, so i clicked on it and the icon would go empty with no curvy lines (i attached a picture). Then i clicked again on the icon to turn it back on, however, as was doomed to remain in this state cause no matter what I tried.. the wifi will remain off even after clicking on the 'turn wifi on' option multiple times. I tried going to the assist me option under network preferences and I obtained multiple results with no fix. I tried sending my mac to sleep though at first seemed to fix the problem.. the wifi inmediately went back to being off and wont catch a signal. The only thing that fixes this is a fresh restart which is annoying and unacceptable...this is really annoying and I need a solution asap because this problem is become very frequent (once every 2 hours)... any help will be appreciated it.
I attached 2 pictures and the console log when this happened.
1. A picture of my assist me window before i sent it to sleep, shows the WiFi on the left with the 'Failed' (which confuses me). it also shows the wifi icon empty ( like it was off) but the computer shows as if it was on and would ask you to turn it off... weird?
A second picture after I sent my mac to sleep. Though it seems like there was no wifi signal available, the router was on and literally next to my mac...but my machine wont catch up the signal. (other devices were connected to the wifi and have no problem with it).
Here is the console log right before and after my this problem occured:
3/11/14 1:07:04.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=10415[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page
3/11/14 1:09:53.500 AM Dock[1091]: CGSSetWindowTransformAtPlacement: Singular matrix [inf 0.000 0.000 inf]
3/11/14 1:11:19.322 AM WindowServer[83]: disable_update_timeout: UI updates were forcibly disabled by application "BitTorrent" for over 1.00 seconds. Server has re-enabled them.
3/11/14 1:11:23.445 AM BitTorrent[10434]: *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
3/11/14 1:11:23.445 AM BitTorrent[10434]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
3/11/14 1:11:26.820 AM WindowServer[83]: common_reenable_update: UI updates were finally reenabled by application "BitTorrent" after 8.50 seconds (server forcibly re-enabled them after 1.00 seconds)
3/11/14 1:13:19.619 AM WindowServer[83]: disable_update_timeout: UI updates were forcibly disabled by application "System Preferences" for over 1.00 seconds. Server has re-enabled them.
3/11/14 1:13:20.899 AM WindowServer[83]: common_reenable_update: UI updates were finally reenabled by application "System Preferences" after 2.28 seconds (server forcibly re-enabled them after 1.00 seconds)
3/11/14 1:13:27.833 AM System Preferences[10444]: AVF error: Perf capability check failed: 0xe00002bc
3/11/14 1:13:27.834 AM System Preferences[10444]: AVF error: Branch_QT0::pushBits, Context Creation Failed.
3/11/14 1:14:47.736 AM WindowServer[83]: _CGXHWCaptureWindowList: No capable active display found.
3/11/14 1:19:37.821 AM WindowServer[83]: _CGXHWCaptureWindowList: No capable active display found.
3/11/14 1:22:31.000 AM kernel[0]: MacAuthEvent en1 Auth result for: 60:c3:97:04:d5:b8 MAC AUTH succeeded
3/11/14 1:22:31.000 AM kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
3/11/14 1:22:31.000 AM kernel[0]: wl0: Roamed or switched channel, reason #8, bssid 60:c3:97:04:d5:b8
3/11/14 1:22:31.000 AM kernel[0]: en1: BSSID changed to 60:c3:97:04:d5:b8
3/11/14 1:22:31.000 AM kernel[0]: AirPort: RSN handshake complete on en1
3/11/14 1:25:29.779 AM loginwindow[44]: magsafeStateChanged state changed old 2 new 1
3/11/14 1:25:32.778 AM parentalcontrolsd[10493]: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream
3/11/14 1:25:34.241 AM xpcproxy[10494]: assertion failed: 13C64: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
3/11/14 1:28:50.334 AM WindowServer[83]: disable_update_timeout: UI updates were forcibly disabled by application "System Preferences" for over 1.00 seconds. Server has re-enabled them.
3/11/14 1:28:50.425 AM com.apple.preference.network.remoteservice[10511]: assertion failed: 13C64: liblaunch.dylib + 25164 [38D1AB2C-A476-385F-8EA8-7AB604CA1F89]: 0x25
3/11/14 1:28:50.442 AM com.apple.preference.network.remoteservice[10511]: assertion failed: 13C64: liblaunch.dylib + 25164 [38D1AB2C-A476-385F-8EA8-7AB604CA1F89]: 0x25
3/11/14 1:28:51.249 AM com.apple.preference.network.remoteservice[10511]: Bogus event received by listener connection:
<error: 0x7fff7e218b50> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff7e218e60> { length = 18, contents = "Connection invalid" }
3/11/14 1:28:52.237 AM WindowServer[83]: common_reenable_update: UI updates were finally reenabled by application "System Preferences" after 2.90 seconds (server forcibly re-enabled them after 1.00 seconds)
3/11/14 1:28:52.401 AM com.apple.preference.network.remoteservice[10511]: Could not find image named 'InvalidDataIcon'.
3/11/14 1:28:52.526 AM com.apple.preference.network.remoteservice[10511]: *** WARNING: -[NSImage compositeToPoint:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
3/11/14 1:28:52.526 AM com.apple.preference.network.remoteservice[10511]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
3/11/14 1:29:02.894 AM WindowServer[83]: window ac1 is already attached to window abe
3/11/14 1:29:07.775 AM WindowServer[83]: _CGXGetWindowOrderingGroup: Operation on a window 0xac1 requiring rights 0x5 by caller System Preferences
3/11/14 1:29:11.433 AM WindowServer[83]: window ac5 is already attached to window abe
3/11/14 1:29:12.861 AM WindowServer[83]: _CGXGetWindowOrderingGroup: Invalid window 0xac5
3/11/14 1:29:13.000 AM kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1
3/11/14 1:29:13.113 AM configd[19]: SCNC: stop, triggered by (19) configd, type PPPSerial, reason Service Disposed
3/11/14 1:29:13.000 AM kernel[0]: en1: BSSID changed to 60:c3:97:04:d5:b8
3/11/14 1:29:13.200 AM configd[19]: network changed: v4(en1-:192.168.2.15) v6(en1-:2002:32ac:2b50:1234:62c5:47ff:fe93:4f3a) DNS- Proxy-
3/11/14 1:29:13.464 AM UserEventAgent[11]: Captive: CNPluginHandler en1: Inactive
3/11/14 1:29:14.000 AM kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1
3/11/14 1:29:14.274 AM netbiosd[10316]: network_reachability_changed : network is not reachable, netbiosd is shutting down
3/11/14 1:29:17.000 AM kernel[0]: en1: BSSID changed to 60:c3:97:04:d5:b8
3/11/14 1:29:19.000 AM kernel[0]: en1: BSSID changed to 60:c3:97:04:d5:b8
3/11/14 1:29:19.000 AM kernel[0]: en1: BSSID changed to 60:c3:97:04:d5:b8
3/11/14 1:29:21.488 AM WindowServer[83]: window ac8 is already attached to window abe
3/11/14 1:29:30.829 AM configd[19]: subnet_route: write routing socket failed, Network is unreachable
3/11/14 1:29:32.747 AM configd[19]: network changed: Proxy
3/11/14 1:29:37.338 AM CalendarAgent[188]: [com.apple.calendar.store.log.caldav.queue] [Adding [<CalDAVAccountRefreshQueueableOperation: 0x7faef96a4140; Sequence: 0>] to failed operations.]
3/11/14 1:29:37.356 AM CalendarAgent[188]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7faefb829e00 {NSUnderlyingError=0x7faef9575860 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://hyddro%[email protected]/1362164150/principal///hyddro%[email protected]/1362164150/principal/, NSErrorFailingURLKey=https://hyddro%[email protected]/1362164150/principal///hyddro%[email protected]/1362164150/principal/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
3/11/14 1:30:10.259 AM WindowServer[83]: _CGXGetWindowOrderingGroup: Operation on a window 0xac8 requiring rights 0x5 by caller System Preferences
3/11/14 1:30:12.162 AM WindowServer[83]: window acc is already attached to window abe
3/11/14 1:30:18.054 AM WindowServer[83]: _CGXGetWindowOrderingGroup: Invalid window 0xaccThank you for your detailed troubleshooting attempts. Very helpful. Sorry, I cannot read "logs." My eyes just glass over on those things. Hopefully, a knowledgeable user will come along shortly to decipher for you.
I noticed from the pics that your location setting is "untitled." Have you tried the "Automatic" setting? Run the diagnostic test? Results?
Try the basics first:
Change your router channel number. Most times this works & is all you have to do.
Disconnect & reconnect your modem. unplug it for about 10 seconds. Plug it back in. Do the same for Apple’s routers. Wait for everything to reboot.
System Preferences>Network
Click the Assist Me button.
In the next window that pops up, click the Diagnostic button & do the necessary.
Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer. See these basic networking KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide
http://support.apple.com/kb/HT4628 Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT2712 Using network locations in Mac OS X
Manually provided DNS server addresses are higher priority than DHCP's
http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting
============================
What to do when you can't connect to the Internet
Also, run the Airport Utility app which is located inside the Utilities folder.
=====================
If using a Linksys router, contact LinkSys Customer Support and/or post in their forums.
If using Apple's Airport, please re-post over in one of the AirPort Forums. -
Late 2011 Macbook Pro battery is toast, and I am not sure why!
I have had my late 2011 Macbook Pro for 3 years and 5 months. Before I left for vacation on July 28th my battery held 98 percent charge. I turned it off and put it in my closet. Now when I have came back my battery holds 2.2 percent, not even enough to be unplugged for a second (128mah). I of course expect my battery to go at some point but my battery has only been through 340 cycles and apples site says the max is 1000. Any suggestions into why my battery is dead after so few cycles? Additionally any suggestions into where I can buy a battery for my computer?
ipodperson1,
your battery holding 98% charge before you left for vacation doesn’t tell the most relevant information — what its Full Charge Capacity was then. Is 128 mA·h its current Full Charge Capacity, or its current Charge Remaining? That is, is the battery merely drained, awaiting a full recharge, or is it now unrechargeable?
You can buy a replacement battery for your MacBook Pro by taking it to an Apple store, or if you prefer to replace the battery yourself, you can buy a suitable battery from reputable third-parties, e.g. NewerTech batteries from OWC. -
My 13inch MacBook Pro randomly shut off and won't turn on
My 13 inch MacBook Pro will not turn on at all. It randomly shut off while I was using it and now it won't come back on. The light on the charger is faintly blinking... But it is no longer charging. I tried a different outlet, and a different MacBook charger... Nothing. The screen is completely black and none of buttons or keys are responsive. I'm not sure if this has anything to do with it, but it seems that it shut off not even one second after I connected my iPhone to it via USB. I guess I should include that this was the first time my iPhone was connected to my MacBook since upgrading to ios 6.0. Any help or suggestions would be greatly appreciated. Thank you..
jc1122,
by “boot” I mean “use as the disk from which OS X will be run”. At the moment, all that is known is that your computer won’t start from its internal hard disk; my suggestion is to see whether it is able to start from your grey Mac OS X Install DVD, which is bootable (i.e. able to be used a disk from which OS X can be run). -
I have a new macbook pro running lion and want to update to ios 5 on my ipod touch. My old macbook only has 10.4.11 and can't be updated to lion - and won't update my ipod touch to ios 5. But the message on my new macbook pro says I have to update on the computer I normally use for syncing or my music will be lost. Is there any solution for this?
try exporting your iTunes libary from the old computer to the new one
take a look at this from apple
http://support.apple.com/kb/HT4527
I am not sure you have home shareing with 10.4.11 but if you do it works very nicely
Mike -
Macbook Pro retina shut down and won't start
Someone help!
I was using my Macbook Pro Retina that I got in 2012 while I was on a trip in Tokyo, Japan. While uploading pictures from my camera, I left to take a shower and came back to see that my computer was shut off. I thought it went into sleep mode so I kept pressing the keyboard but there was nothing. I did have it plugged into the wall without an adapter. I tried the startup button and nothing. I came back to the States and went to the apple store. They said they don't guaranteed that my data could be recovered. I didn't want to take a chance because I'm too nervous I will lose all my files especially recent ones I haven't backed up yet. They suggested I take it to an authorized apple store to see if they could do a data recovery but before I go, does anyone have any suggestion on what I should do before I spend my money? I don't know if it's because I didn't use an adapter in Japan (100v) but I know it's universal. My iphone was charged every night and had no problem.
Thanks!!btipparat,
the Apple store which you took your MacBook Pro to isn’t an authorized Apple store? Your MacBook Pro’s AC adapter supports worldwide voltages, 100 V to 240 V, so that isn’t an issue.
If you press the button next to the battery indicator lights, do they light up? Do they do so whether or not the AC charger is connected? -
Macbook pro sleep light stays and won't charge or start up
Closed my macbook pro 2011 model before work today (it had barely any battery power left) and came home to a problem. The sleep indicator was on but very was dim and my charger would not work. I noticed that the green light would come on but very faintly and my computer would not start up either. I am curious to what may have caused this problem.
Also the battery level indicator would not work.
-
Macbook Pro 2008 ejects disc and won't recognize external drive
My Macbook Pro 15in 2008 immediately ejects discs. I have tried opening and cleaning the drive, but no luck. I went on to connect my external drive, but when I insert the discs, they just spin for a moment, and then stop. This goes on indefinitely, and there is no way to eject the disc unless I hook the external drive to another computer. I tried resetting the PRAM, but no luck. I am running OS X 10.7
Hi bigdubee,
The exact same thing happened to my 2010 MacBook Pro today. Restarting with the "option" key held down, I get only 2 of the 3 options you listed in disk utilities ("disk0" and a subfolder of "disk0" labeled "Mac OS x Base system".
Did you take your Macbook Pro to the Apple store? And were they able to fix it? -
IPhone 4s battery suddenly drained and won't hold a charge
This afternoon the battery on my iPhone 4s suddenly began to show that my battery was drained, then shut off completely and won't charge. I've tried holding down the home button for longer than a minute and I've tried holding down the home button and the power button at the same time but it still won't turn on. I've also tried leaving the phone to charge without touching it. This is my second replacement phone (which means it's my third iPhone 4s) and I only got it in October. It's hard to believe that it's the battery when it's relatively new, but I know that's a possibility. Anyone have any suggestions of what else I should try before I go into the Apple store yet again for a phone issue?
Ok, thanks for that info. Well I know this probably isn't what your going to want to hear, not that it's necassarily bad advice. I would suggest taking your phone into your nearest Apple Store, make an appointment with the Genius Bar first (it will just make things go smoother). The overheating/dying battery thing is a known problem. They'll either send your phone into get fixed, or you'll get a new phone. Just make sure to do a backup (in iTunes) first, as that way you'll have the most recent info to sync to should they replace your phone.
You can also call 1(800)MY-IPHONE. see if they have any ideas, but I think you'll find they'll reccomend the same thing. -
MacBook Pro can't see and connect to WiFi but adjacent MacBook can
My wife and daughter both have MacBooks and can see a lot more local WiFi networks that I can on my MacBook Pro. In fact I'm using my wife's MacBook to post this topic since I can't get online with my MacBook Pro. I've compared the settings between the computers and can't see a difference. Could it be that the MacBook Pro has a "weaker" AirPort card in it or is there something I've done?
Thanks.Yes and no.
The MacBook Pro's case is metal where the cases of the MacBooks are polycarbonate.
Since metal attenuates RF frequencies, MacBook Pros (and before then PowerBooks) have always had slightly worse AirPort performance than MacBooks (and before that iBooks.)
However the difference should not be so great as to prevent you from getting onto your local network unless it's a very weak signal to begin with. -
My MacBook Pro wont turn on and is plugged into the charger
My MacBook was frozen for a second and after I closed the computer and reopened it, it looks as if it is off and won't turn back on. Nothing is lighting up. Please help!
If you are able, try resetting the SMC. If that does not work, take it in for diagnosis.
Barry
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