My MacBook pro completely froze while I was using safari and after a force shutdown now on startup reaches apple logo screen but goes no further. What could cause this?

While browsing on safari earlier today I had about 10 tabs open some with YouTube.
I was on a flash website browsing and the system froze and the spinning wheel came Up on the mouse.
I tried to move the mouse to get to the force quit in safari but then the mouse froze too, after a minute I held down the power button and turned off the laptop.
Now I tried to turn it back on, it turns on and loads up as far as the white screen with the grey apple logo and goes no further?
What does this mean, how can I solve it? I'm in panic as all of my school notes are on it, any help or advice would be muh appreciated!

Do you have backups of all the data on the startup drive? If not, do nothing else until you've backed up that data, if you still can.

Similar Messages

  • My laptop macbook pro 2010 froze while i was installing its latest update what should i do ?

    My laptop macbook pro 2010 froze while i was installing its latest update what should i do ?

    Shutdown then restart if possible. If you do restart OK, then try the update again after doing this:
         Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
         COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
         computer and after the chime press and hold down the OPTION key until the boot manager
         screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
         Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).

  • My iPad 3 is not charging on my macbook pro mid-2012. It was working yesterday and it is not working now, and I'm trying to transfer files between them. How do I charge my iPad with my macbook without having to be a completely new computer?

    I am trying to transfer files between my ipad 3 and my macbook pro mid-2012 and they will just not connect. I connected them yesterday and it worked fine. And i can not air drop these files into my ipad it has to be done through itunes. And i can not afford to buy a new computer. How do i get these two to connect without having to buy a completely new computer?

    Computer USB ports, regardless of the computer maker, have a relatively low power output and thus are not good chargers. They will charge but it takes a long time. You should be charging your iPad from wall power, or a more powerful source like an in-car charger.
    Buying another computer will not change that.

  • My Macbook died while I was using it, and after restarting I can no longer open FireFox. Now when I try to open it, it hangs. Uninstalling/reinstalling don't work, opening it in safe mode makes no difference. How do I fix this?

    FF bounces, then immediately freezes up. Must force quit. Never had any problems before.

    By the way, when I hit the first URL in your post, I get a warning that the certificate is only valid for '''www.'''vitalityforlife'''.'''com. If I add www into the URL, it loads normally.
    https://www.vitalityforlife.com/melaleuca/guests/login.asp
    Naturally I can't actually log in, but does that make any difference for you?
    When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
    (1) Bypass Firefox's Cache
    Use Ctrl+Shift+r to reload the page fresh from the server.
    (You also can clear Firefox's cache completely using:
    orange Firefox button ''or'' Tools menu > Options > Advanced
    On the Network mini-tab > Cached Web Content : "Clear Now")
    (2) Remove the site's cookies --before trying to log in. View a page on the site, and then use either of these:
    * right-click and choose View Page Info > Security > "View Cookies"
    * Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
    Then try reloading the page. Does that help?

  • Macbook Pro (2011) froze while working, forced shut down, now won't turn on. Grey screen with apple logo and spinning wheel for hours. Help?

    Macbook Pro (2011) froze while working, forced shut down, now won't turn on. Grey screen with apple logo and spinning wheel for hours. Help?
    Unfortunately do not know the operating system since I never updated anything and I can't get in to it.
    Thanks for your assistance.

    If you want to preserve the data on the boot drive, and it's not already backed up, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.
    There are several ways to back up a Mac that is not fully functional. You need an external hard drive to hold the backup data.
    1. Boot from the Recovery partition or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
    2. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

  • I'm using a macbook pro 2011 15",while i was charging it,i accidentally switched off the power supply while it is half way charging,will the battery get damaged if charging got interupted and switched on and off?

    i'm using a macbook pro 2011 15",while i was charging it,i accidentally switched off the power supply while it is half way charging,will the battery get damaged if charging got interupted and switched on and off?

    you are welcome

  • I've got a  MacBook Pro 1TB HD, the drive was damaged (probably dropped) after I formatted the new drive I was able to get the OSi onto the drive and it's now up and running..But prior to removing the old HD I was able to run CloneZilla to map t

             
        I've got a  MacBook Pro 1TB HD, the drive was damaged (probably dropped) after I formatted the new drive I was able to get the OSi onto the drive and it's now up and running..But prior to removing the old HD I was able to run CloneZilla to map the drive. The problem I'm having is getting the files and documents back on the new HD.
       I created a folder on the desk top and moved all the files and docs onto it, ( files / docs was originally burnt on a DVD ).  I'm not sure A) how to open the specific files B) which files to extract C) Is it as simple as drag and drop...
       Hope you're able to understand my problem and offer some suggestions, in advance thank you for your time and effort...

    Hi, Steve -
    Yes, the CD-ROM drive must be jumpered as Master in order for it to be bootable.
    Your G4 (PCI) should have two built-in IDE buses - one is usually assigned to the CD-ROM and Zip drives, and the other is used for hard drives. If you have the hard drive connected to the same bus as the one the CD-ROM is on, try switching the hard drive to the other bus.
    Set the hard drive's jumpers as Master.
    Exception - if the hard drive is a Western Digital, it may have a third position, Single, which must be used when the drive is the only device on the bus.
    Note - Cable Select jumper settings will not work on a G4 (PCI).
    Edit - -
    Startup Manager, which is what booting with Option held down invokes, is not available on a G4 (PCI).
    Article #106178 - Startup Manager: How to Select a Startup Volume
    Firewire Target Disk Mode is limited on a G4 (PCI) - it can be the Host machine, but not the Target machine.
    Article #58583 - Firewire Target Disk Mode
    Relatedly, a G4 (PCI) can not boot to firewire drives, although it can use them for storage.
    Article #58606 - FireWire Booting

  • My iphone 4 randomly froze while i was face timing and now its just a black screen with thin grey lines on it. it wount turn on even if i press the lockscreen or home screen button. ive tried chargingit but that wont work either.

    my iphone 4 randomly froze while i was face timing and now its just a black screen with thin grey lines on it. it wount turn on even if i press the lockscreen or home screen button. ive tried chargingit but that wont work either. It's been like this for about two hours now.

    Hold down the Home and Power button for 20 seconds. And try to update again.
    Also read and follow this:
    http://www.apple.com/support/iphone/assistant/restore/

  • I have a new Macbook Pro.  Had just selected link via safari and the compuuter locked-up.  It won't turn off...don't seem to have an option (no contol,alt,delete like PC).  How do I unlock/reboot?

    I have a new Macbook Pro.  Had just selected search via Safari and computer locked-up.  How do I unlock/reboot?  On/off doesn't do anything...no  cont/alt/delete option like PC, no easy battery removal available.  What's the secret?

    Hold down Option Command Escape at the same time... from the drop down Menu choose  Force Quit Safari.
    Or,
    Click the Apple menu icon top left in your screen. From the drop down menu click Force Quit.

  • I own the iphone 4 and i was using safari and went to google something and my phone froze. My computer is not recognizing my phone when I plug it in, and my charger is not allowing my phone to charge. What can i do to get my phone unfrozen?

    I own the iphone 4 and i was using safari and went to google something and my phone froze. My computer is not recognizing my phone when I plug it in, and my charger is not allowing my phone to charge. What can i do to get my phone unfrozen?

    Try resetting it: hold the on/off and home buttons 10-20 seconds until you see the Apple logo (ignoring the off slider that appears first), then release.  If it won't reset you may need to put it in recovery mode and restore it as described here: http://support.apple.com/kb/ht1808.

  • MacBook was restarting on its own and now is not powering up. What could cause this and how to troubleshoot?

    MacBook was restarting on its own and now is not powering up. What could cause this and how to troubleshoot?

    When did it happen? After updating/upgrading? or just randomly?
    You can try to perform a SMC reset and resetting the PRAM:
    SMC Reset -> http://support.apple.com/kb/HT3964
    PRAM/NVRAM -> http://support.apple.com/kb/ht1379

  • My ipod shut off while i was using it and now will not come back on what do i do

    My Ipod touch shut down while I was using it and will not come back on. Any suggestions on what I should do??

    Have you tried holding the Home and Power buttons at the same time? You should let them go when the Apple logo appears.

  • Ive just upgraded to Mountain lion, I was using Safari and tried to use iCloud tabs. When I open it up there are no tabs there, anyone have any ideas on how to get it working?

    Ive just upgraded to Mountain lion, I was using Safari and tried to use iCloud tabs. When I open it up there are no tabs there, anyone have any ideas on how to get it working?

    Can you check system update? I think I did a system Update 1st, a day before installing OSX Lion and there is a Safari update. If not try logging in iCloud.

  • My MacBook Pro completely crashes while loading up games

    Hey all, thanks for reading.
    I'm running a MacBook Pro (<1 year old)
    Processor: 2.8GHz Intel Core 2 Duo
    RAM: 4GB 1067 MHz DDR3
    It's connected to the power supply, and it's set to High Performance (meaning the dedicated graphics card should be in use)
    Every time I try to play a game, my Mac completely freezes. I'm currently trying to play the Sims 3; hardly graphic-intensive. As soon as I click the Play button, the screen goes black and the disc drive starts to whirr (sometimes vibrating the computer violently). Then the animated EA logo swirls onto the screen, and the load music starts up. Before the EA logo can fully animate, my computer dies. The screen instantaneously goes black, and the background music keeps playing in a skipping fashion, like a broken record: click-click-click-click.
    Force Quit does nothing. None of the hardware buttons, e.g. volume/brightness controls, do anything. I have to hold down the power button to restart.
    It probably isn't overheating, since I've tried with my fans on full blast (smcFanControl) and I'm currently using a laptop cooling pad.
    I used to be able to play the Sims for a few hours before it would crash: it has gotten much worse. I downloaded the WoW demo and got a bit farther: I could create a character, but within 5 seconds of playing this same problem would happen.
    I know Macs aren't particularly good at playing games, but this seems a bit ridiculous. Can anyone help? I have the full error report saved, if that would be useful.
    Summary: While loading a game, my MacBook Pro full-crashes, becoming totally unresponsive, before the EA logo can even animate.

    Try it using the other (dedicated) graphics. Also, run your hardware tester.
    Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
     MacOSG: An Apple User Group  iTunes: MacOSG Podcast  Follow us on Twitter: MacOSG

  • My MacBook Pro has started to shutdown by itself recently, what could cause this?

    I need some help, please.  My MacBook Pro {running on 10.7.5} has started to become sluggish recently, and just yesterday it shutdown itself twice.  I have noticed that when am surfing the web, openning another application or especially using Yahoo Mail, the cursor turns into the color wheel and just spins for a while.  I ran Sophos Anti-Virus and nothing was found.  I did have a problem with memory a while ago, but then I just moved things over to the external HD, and everything ran smoothly again.  My first thought is that it is a problem with the memory again, but the self-shutdown got me worried. Any thoughts?  Thanks

    Matthewt31 wrote:
    ... I ran Sophos Anti-Virus and nothing was found. 
    Nor will it, so abandon that line of thinking.
    After it restarted, did you see a dialog box resembling this one:
    If so, next time it occurs click Report...
    Before you send it to Apple, copy the text of the report. Paste it in a reply.
    Remove or obscure any personal information, should it appear.

Maybe you are looking for

  • Pages '08 -- Pages 5.5.1 (via Pages '09?) - already answered in a previous blog

    Have a Mac with old Pages '08. Now a new Mac with Pages 5.5.1 (2014). New Pages is asking old documents to be in Pages '09 format (which I do not have). Is there another way to transfer old documents from Pages '08 to current Pages? Only possible via

  • Background Job not Printing TOs immediately

    Hello experts, I am having an issue with printing Transfer Orders created by background job, the output requests are sent to the output controller with status '-' . It works when I manually create the TOs or if I run the RLAUTA10 program with my user

  • When is the Firefox team going to admit the problem with FF4 and announce a solution?

    Looking through the problems here, hundreds if not thousands of people a '''day''' are rolling back to 3.1.17. Come on, we are loyal supporters. S**t happens! Announce something...when, if ever will things get fixed?

  • Developing ADF app with JDEV10.1.3.5 on OAS with 10.1.3.4 runtimes?

    Hi, I've migrated an ADF app from JDev 10.1.3.4 to 10.1.3.5 My query is, how does this affect the server? Do I need to update the server runtimes to 10.1.3.5 as well, or can I leave the server running on its current runtimes (10.1.3.4) ? Any advice?

  • Application errors

    i have recently updated my phone sofyware to v08.63. After its completion and restoration of backups, I now get  the following error whenever I try opening my applications: Class Not Found java/lang/ClassNotFoundException Please help me out on how to