My MacBook Pro is stuck in Dashboard overlay. When I opened the case this morning there it was. I did not enter this mode and cannot get out and back to the desktop. I have tried Mission control, but it will not open, escape doesn't work either.

I have a MacBook Pro running Yosemite.I did not shut down the computer last night. When I opened the computer this morning Dashboard in overlay was on the screen. I have not been able to get out of dashboard. I have tried esc, F12, and accessing System Preferences in the Dock. I clicked on Mission control and nothing changed. Help be get back to my desktop.

     Did you try restarting the computer?
    Delete com.apple.dashboard.plist file.
    Quit all applications.
    Option click the "Go" menu in the Finder menu bar.
    Select "Library" from the drop down.
    Library > Preferences > com.apple.dashboard.plist
    Right click on it and select "Move it to Trash".
    Restart.
    If this doesn’t help, Put back the com.apple.dashboard.plist
    Right click the Trash icon in the Dock and select “Open”.
    Right click the com.apple.dashboard.plist and select “Put Back”.

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I am looking to turn my iPad into a portable device to store and view multiple files transferred from my pc. I have tried some apps but it does not support multiple sub folder transfers. Any suggestions please?

I am looking to turn my iPad into a portable device to store and view multiple files transferred from my pc. I have tried some apps but it does not support multiple sub folder transfers. Any suggestions please?

I use GoodReader on my iPad and use the GoodReaderUSB tool. the GoodReaderUSB tool allows you to transfer entire folders into GoodReader without loosing the folder/file structure.
Windows: http://www.goodiware.com/usb/GoodReaderUSBWin_200.zip
Mac: http://www.goodiware.com/usb/GoodReaderUSBMac_202.zip

I have an album on my iphone that I have tried to kill but it will not die.

PLEASE tell me how to kill a disc, I cannot get rid of an album from my Iphone. It keeps coming back after I delete delete delete it literally a dozen times!! HELP!!

On your iPad go to the App Store icon, Tap on the Purchased Tab.
It will show you all the Apps that have been bought with the Apple Id currently in use by the iPad.
Assuming its the same one being used on the iPhone, you should be able to find the App there.
To further help you find it you can tap on the "Not on this iPad" button to limit the results to just Apps not currenlty installed on your iPad.

I have an iPod 4s and I am trying to update to IOS 6.1.6. I keep trying to download but it will not allow me to click download and install. I have checked my storage and I have more than enough storage space available. Do you guys have any suggestions?

I have an iPod 4s and I am trying to update to IOS 6.1.6. I keep trying to download but it will not allow me to click download and install. I have checked my storage and I have more than enough storage space available. Do you guys have any suggestions?

The only available, signed, iOS, for your iPod, is iOS 7.1. That's why you can't install iOS 6.1.6.

HT201401 Cannot activate my phone to restore factory settings, I have tried through Itunes but continually get the message activation server is down.

I cannot activate my phone to restore factory setting, I have tried through Itunes but receive the message the message that activation server is temporarily unavailable.

booner2@@@ wrote:
I cannot reactivate my phone, activation server is down, cannot get a response from you at Apple. Please respond.
And you're not going to get a response from Apple on this forum. Again, this is a user-to-user technical support forum.
To contact APPLE support, go to getsupport.apple.com.

HT5704 I have an iPad mini, but it will not let me update. It is saying that I do not have an internet connection, but I am connected to the wifi. I have tried on 2 different wifi networks and I do not have internet service-it's wifi only. How do I update

I have an iPad mini, but it will not let me update. It is saying that I do not have an internet connection, but I am connected to the wifi. I have tried on 2 different wifi networks and I do not have internet service-it's wifi only. How do I update?

Please download iTunes from Apple.com and then sync your ipad.After which your ipad will appear on the right hand side upper corner of iTunes.Select your ipad and click check for update,once update has been found click update and follow the steps after that.

TS1545 I have downloaded 10.5.8 combo several times and cannot get it to install because the disc won't mount or the installation gets hung up after restart. My current os is 10.5.1, and I am trying to upgrade to snow leopard. This is on a dual core macbo

I have downloaded 10.5.8 combo several times and cannot get it to install because the disc won't mount or the installation gets hung up after restart. My current os is 10.5.1, and I am trying to upgrade to snow leopard. This is on a dual core macbook pro.

You don't need to update to Leopard 10.5.8 unless you want to keep Leopard. Upgrading to Snow Leopard requires that your purchase the retail install disk.
The following covers Leopard:
Some general advice on updating:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious! In fact a second restart can be recommended.
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a week or two while you regularly check their websites for updates.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
[b]If you are updating Safari (or just have):[/b]
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
/Library/InputManagers
~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).
Solutions for troubleshooting installation, startup, and login issues in Mac OS X v10.5
http://support.apple.com/kb/TS1541?viewlocale=en_US

We cannot get our Ipad Air to charge. We have tried the wall plug and the computer plug in. It just gives us a message saying it's not charging.

We cannot get our iPad Air to charge. We have tried the wall plug and the computer plug in. It just gives a message saying it's not charging.

Could be the charger, cable or iPad. Plug the USB cable into your computer. It may say "Not Charging", however, it is charging slowly and will verify that the cable is good.
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
iPad: Charging the battery
http://support.apple.com/kb/HT4060
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

HT4623 please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.

please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.

Hi, jeantwin.
Thank you for visiting Apple Support Communities.
The steps in the article below may help you resolve the issue with push notifications.
iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/ts3305
If the issue persists, try signing out of your Apple ID and then sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Jason H.

I have updated to snow leopard and I cannot get iPhoto to work or find anywhere to download the appropriate version. I have 8.1.2 but it will not open

I have updated to snow leopard and I cannot get iPhoto to work or find anywhere to download the appropriate version. I have 8.1.2 but it will not open. What do I need to do?

Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library database
LN

I just bought a new mac book pro 13'' and i bought a toshiba 1tb hard drive aswell, i formatted it to mac but it will not show up on my tv so i can watch movies? and solutions or reasons why?

i just bought a new mac book pro 13'' and i bought a toshiba 1tb hard drive aswell, i formatted it to mac but it will not show up on my tv so i can watch movies? and solutions or reasons why?

TVs don't support "Mac OS Extended (Journaled)", so you will probably have to use FAT32. To format the external drive, follow the same steps as you did to format it with "Mac OS Extended (Journaled), but in the erasing screen, select "MS-DOS (FAT)" as "Format". Note that FAT32 isn't compatible with files bigger than 4 GB. Also, you may have to format the external drive in a PC

HT1338 Macbook Pro, OS X 10.8.1 when start software update receive error msg NSURLErrorDomain error -1100, pls advise what is this error and how to check software update?

Macbook Pro, OS X 10.8.1 when start software update receive error msg NSURLErrorDomain error -1100, pls advise what is this error and how to check software update?
Thank you, best regards
Sergey

Several users are reporting a server problem with Software Update. Why not wait and try again later today or tomorrow to see if the problem is resolved.
If the problem is on your computer then give this a try:
Fix for Software Update
See Troubleshooting Automatic Software Update in Mac OS X.
Delete the following files:
/Library/Preferences/com.apple.SoftwareUpdate.plist
/Home/Library/Preferences/com.apple.SoftwareUpdate.plist
/Home/Library/Preferences/ByHost/com.apple.SoftwareUpdate.xxx.plist where "xxx" is a number.
/Home/Library/Caches/com.apple.SoftwareUpdate/ (delete entire folder)

I cannot get my iPod Touch to charge. I have tried 3 different connections.

I cannot get my iPod Touch to charge. I have tried 3 different connections.
Also, my youngest grandson cannot remember his password. Is there a way to find it?

Not charging is one of the symptoms covered here:
iPod touch: Hardware troubleshooting
To recover from a loss screen passcode, connect the iPod to its syncing computer and restore the iPod from backup via iTunes on the computer. If iTunes asks for the unknown passcode, place the iPod in recovery mode and then restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

I am stuck in the big screen and cannot get out.

I hover the mouse at the top but the menu will not appear. The only way to solve this is turn off the computer. Surely there is a better way. What am I doing wrong?

I hover the mouse at the top
The top of what?
but the menu will not appear
What menu?
The only way to solve this is turn off the computer
Solve what? What iMac do you have have? What operating system?
What EXACTLY is the problem you are having?
I am stuck in the big screen and cannot get out.
Are you simply trying to reduce the size of the window? Justy click the green button.

I just bought an ipod nano and cannot figure out how to sync the music from itunes onto it. i go to itunes and nothing happens. Is there a sync button im not seeing? I get my playlisits but that is it.

just bought an ipod nano and cannot figure out how to sync the music from itunes onto it. i go to itunes and nothing happens. Is there a sync button im not seeing? I get my playlisits but that is it.
ALSO does anyone know how to have 2 ipods on 1 computer but seperate?

Hi there,
I would recommend taking a look at the information found in the articles below. The first two articles have the same content, but are geared towards either OS X or Windows.
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
How to use multiple iPhone, iPad, or iPod devices with one computer
http://support.apple.com/kb/ht1495
-Griff W.

My MacBook Pro is stuck in Dashboard overlay. When I opened the case this morning there it was. I did not enter this mode and cannot get out and back to the desktop. I have tried Mission control, but it will not open, escape doesn't work either.

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