My macbook will not start up. It gets stuck on the page with the apple and the pinwheel. Can anyone assist?
My macbook will not start up. It gets stuck on teh opening page with the apple. It was working fine and all of a sudden i cant get it to work. Does anyone know what could be wrong with it? Or, is there a bypass to the start up page?
You won't lose your files unless something goes very wrong -- which may already have happened. You absolutely must have a backup before you do anything else. If you don't already have one, boot from your installation disc and follow the instructions in this article under "Instructions for backing up to an external hard disk via Disk Utility":
Mac OS X v10.5, v10.6: How to back up and restore your files
Similar Messages
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The macbook will not start. begins with "Deng", then the initial blank screen with flashing folder and question mark. Unfortunately, the DVD player is dead. I tried with a USB external drive and the installation disk but nothing happens (keys, C, D or N). I managed to get the mouse pointer on a blank screen by holding the alt key at startup.
My impression is that the disc is filled abnormally and can no longer boot. Probably jumped the permissions. I explain: the disk was almost full. Then my wife tried to connect to a site (German) images (art history) who was struggling to load the large amount of data downloaded. At that point the machine was stopped and forcibly turned off. From the day after is no longer divided.
I have no idea how to do it again and all attempts have failed. As a last test I can try with another mac connected and with the T key pressed (target). But I ask: can I connect with a USB-USB cable?Thank's for answer.
The internal DVD player is broken. I have an external DVD drive (USB). I have the install DVD for the OS. But the evidence that I did not have success. What evidence do you recommend? May you confirm that the USB connection is useless? We need a firewire cable crossed? -
My Macbook will not start up
I've had it about 5 years and around 3 years ago it started to go wrong with random shut downs so i took it into my local apple store and they replaced almost everything internally free under the special warranty i paid for.
since then its worked flawlessly, i dont use it often but did about a week ago to setup my new airport express (which wouldnt work from a pc)
now .. it wont start up
i't dosen't have a battery, that ended its serviceable life around a year ago with a life span of about 4 minutes so since then i've just run it plugged into the mains charger and has been absolutely fine.
when i plug the power adapter in the green light comes on and when i press the power button i can hear something inside whirring on start up (i suspect the HDD) and then the optical drive makes it usual sound ... but nothing else. there is no chime and the little white indicator does nothing also.
i tried unplugging everything and holding down the power button and that didnt do anything.
it's running Snow Leopard and literally has nothing on it, no files, no installed software, it only used from browsing the net so is pretty much empty except the OS.
PLEASE can someone help me find the problem and get my mac running againWell i never did try the command option p r combo, but have now and makes no difference.
and the macbook dosen't work again.
sometimes it sounds like it wants to boot, the HDD spins up and the optical drive makes a noise but no screen and no chime.
sometimes it does the above and then seems to keep rebooting as the optical drive keeps making the start up noise it does on boot about 5-6 times in a row.
but on all occasions ... still no boot and no screen.
Logic board fail ??? -
Just downloaded and installed new LR CC. No apparent problems with the D/I on my iMac, OS 10.10.3. however LR CC will not start. I get a momentary flash of the opening screen and then the program shuts down. From the posts it looks like this if a very common problem. Any help would be appreciated. Thanks.
Have you tried logging out of your CC desktop app, then logging back in again? Quit/Restart won't work, but logging out and back in should. See here: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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MacBook will not start. I have restarted with original CD. I have used Utilities and "no problem" with hard drive. I have reset PRAM. I have tried safe boot. Nothing is work. Gray screen with Apple logo and rotating wheel. Thanks for any suggestions!
Snow Leopard is a Mac OS X version. You say that it's the version you have in your Mac (10.6.8). Do a back up of your files, format the hard drive (using Disk Utility) and reinstall again
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TS1367 my white macbook will not start up - on pressing on button screen lights up but blank - help!
My white macbook will not start up. On pressing the start button the screen lights up but remains blank. Help!
G5 has these hardware issues:
-- bad capacitors on logic board
-- bad capacitors in power supply
-- badly soldered video chip
-- "There were several Mac models with flat panel displays that had bad displays.
Most had serial numbers beginning with "W8"---the code for one specific factory.
This affected PowerBooks as well. If that's the case, the rest of the computer
is probably fine." by Allan Jones in
https://discussions.apple.com/message/21630224#21630224
Google: g5 capacitor replacement kit
More info on capacitor replacement kits
http://jimwarholic.com/2008/07/how-to-repair-apple-imac-g5.php
http://thecapking.com/applg5.html -
About a tablespoon of wine spilled on my keyboard and my macbook will not start now. What do I do? I ned it for school. Thank you for any suggestions.
Turn off power, and allow your computer to dry completely.
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my macbook won't start up, it gets stuck on the blue screen. can it be fixed? i suspect a hacking due to a strange phone call earlier which i thought was a scam.
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1. -
Help. Photoshop Elements 10 will not open. I get Error message that says "Runtime Error!" and closes. What do I do? What does it mean? I bought Elements 10 at a retail store. It did work for a while.
Hi,
Can you post back with the following.
1. The full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.
2. The full version of the operating system you are using ( ie Windows 7 32bit ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
I just put itunes upeate 11 on and now itunes will not run. I get an error that sys iTunes has stopped and windows is sutting it down. I reinstalled 10.7 and it will not run eather now.
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again. -
TS2570 Mac will not start up after software up date, just screen with Apple logo and spinning icon?
Mac will not start up after software up date, just screen with Apple logo and spinning icon? I have tried safe start up, unplugged all other cables, no luck?
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update. -
My macbook is not starting properly, remains white screen as it is with apple logo and spinning gear
my macbook is not starting properly, remains white screen as it is with apple logo and spinning gear
Hi..
Your profile indicates you are running Lion v10.7 so you need to use Lion Recovery to repair the startup disk if necessary or reinstall Mac OS X. -
When I use safari I keep getting a small coloured circular icon which in turn does not allow me to navigate at all. the only way I can get rid of it is to shut down and reboot. Can anyone help?
Start here.
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I have a iPhone 4 that will not stop resetting itself on its own this is my fourth phone and the second to have this problem. I have AT&T so I need to post here instead of actually being held to get help on a Sunday night. this is a extremely frustrating situation as I count on this phone for business.
Are you restoring your phone from a previous back up? If so there could be a problem within the back up. Try restoring your phone as a new device and then manualy reinstall all apps.
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Help, got an iPad 2 and it will not turn on? Just got a blank screen with a apple logo. Tried restore (I.e. holding down both buttons for 10min) iTunes also does not recognise iPad when connected to mac?
If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
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