My Macbook will not stay connected to the internet, while my Dell computer works fine. Why? What can I do?

My sister and I both have Macbook Pros that will not stay connected to our internet (wifi). Our dell computers and HP computers in the household work great- but both of the Macs do not stay connected, and often say "you are not connected to the internet". I have saved our wifi name to the computer so it is registered as our home network- but it still will not work fast or stay connected for long periods of time. Is there a setting I need to change, or anything I can do? Very disappointed with how the Mac works with our wifi.

Mac's will have trouble connecting to WEP Encrpyted and/or "hidden" / "invisible " networks.
OpenWEP (insecure) or WPA2(AES) is the only secure standard.
..WiFi, Internet problems, possible solutions
WiFi security issues, at home and WiFi hotspots
Also make sure the date and time are current and updating to Apple's servers for your location in System Preferneces > Date and Time. Then reboot and reconnect.
If your still having trouble after this, take both machines back to the store for a free evaluation.

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My MacBook Pro won't connect to the Internet via wifi but it worked fine on ethernet cord...I tried running diagnostic but it didn't work:(((( it happen every time if I restart the modem and/or router

My MacBook Pro won't connect to the Internet via wifi but it worked fine on ethernet cord...I tried running diagnostic but it didn't work:(((( it happen every time if I restart the modem and/or router.. Any idea how to fix this?

Hello Rattisate,
Sorry to hear you are not able to connect to Wi-Fi on your MacBook Pro. I would be concerned about this too. You can find information on how to troubleshoot this in the following article:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Follow the steps in the section labeled, "Symptom: My Mac does not connect to the Internet."
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

My ipad will not stay connect to the internet?

My ipad will not stay connect to thier internet. I have to turn ipad off and back on then it will connect for a short time them I have to turn it off and back on to reconnect?

1. Turn router off for 30 seconds and on again, this will refresh the IP address of your iPad
2. Reset network settings: Settings>General>Reset>Reset Network Settings
3. Try adding your SSID and Password manually
Settings>Wi-Fi>Other...>Other Network

Macbook Pro will not stay connected to the internet

It appears that I am not alone in this problem, but none of the troubleshooting is helping.
There seems to be no trigger, but randomly 0-10 minutes the internet stops working on the Macbook. Sometimes restarting the wireless helps, most of the time it does not.
I know that my network/internet are working fine because all of our other devices stay connected with the Macbook drops. Is there a easy fix that I missed?
Thanks,
Mike

Please test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Take the applicable steps in this support article. The Wireless Diagnostics program generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 2
Disconnect all USB 3 devices. If you don't know which are USB 3, disconnect all USB devices except keyboard and mouse.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. If you find that Wi-Fi works better with Bluetooth disabled, you should use the 5 GHz Wi-Fi band. Your router may not support it; in that case, you need a new router.
Step 4
Open the Energy Saver pane in System Preferences and unlock the settings, if necessary. Select the Power Adapter tab, if there is one. Uncheck the box marked
Wake for Wi-Fi network access
if it's checked.
Step 5
Open the Network pane in System Preferences and make a note of your settings in the Wi-Fi service. It may be helpful to take screenshots of the various tabs in the preference pane. If the preference pane is locked, unlock it by clicking the padlock icon and entering your administrator password. Delete Wi-Fi from the service list on the left by selecting it and clicking the minus-sign button at the bottom. Then recreate the service by clicking the plus-sign button and following the prompts.
Step 6
In the Wi-Fi settings, select
Advanced... ▹ TCP/IP ▹ Configure IPv6: Link-local
Click OK and then Apply.
Step 7
Reset the System Management Controller.
Step 8
Reset the PRAM.
Step 9
Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
Step 10
Make a "Genius" appointment at an Apple Store, or go to another authorized service center.

My mac will not stay connected to the internet..

I have cable internet. Every 5 minutes of so i get a message that says cannot connect to the internet. I checked my network, and the Ethernet says its connected and it is green. Si I have to restart my mac sometimes a few times before it will connect. Not sure what to do. Can someone help me? This started about a month ago.

CB50 wrote:
I asked about the update to IOS 8. I guess I din't realize the difference between OSMac 10.6.8 and IOS. Apologies. But I do have an IPad. I was asking about my current Excel and Word files. Will I be able to convert these files to Numbers and Pages on the IPad without losing data? Thanx
CB50,
It is best that you create your own thread. If your issue is with your iPad than please create it in either the IOS forum or iPad forums. If your problem is with an Intel based Mac then use the Intel iMac forums or OS X forum for the version of OS X you have installed on your computer.
What you are doign is called threadjacking, attempting to take over someone elses thread. This is considered rude which I am sure is not your intent. To locate the correct forum please click Apple Support Communities at the top of this page and navigate to the correct forum.
Good luck.

My iMac (2009 model) will not stay connected to the internet either via wifi or by ether net.

All other devices (2 PC laptops, 1 ipad, 1iphone, Apple TV and Airport express) connect just fine and stay connected. Deeply annoyed.

I was having the same issue with my 2011 iMac running lion, and it may be somewhat of a less technical resolution but it solved my problem...
Go to SYSTEM PREFERENCES
Then to NETWORK
Click ADVANCED
Under WI-FI there should be a box with your preferred networks
Make sure your personal network (the one you want to be connected to at all times) is listed FIRST.
Just click and drag to rearrange the order.
When I turned on my iMac for the first time, it picked up a weak network without a password and always tried to connect to it. I changed my personal network to the top of the list and now my iMac connects to that one after I leave my computer for a while.
Hope this helps

HT4061 my memory is low on my ipad and i can not stay connected to the internet. How do I fix this problem

My ipad will not stay connected to the internet. the message in the settings says low memory. How do I fix this problem?

Go to Settings > General > Usage and you will see the memory consumers. Remove some of the big stuff.

I am trying to activate LR6 on a laptop that will not be connected to the internet. I have clicked on the link for offline activation, but it says to follow the instructions till it says "having trouble connecting to the internet". I never get there. H

I am trying to activate LR6 on a laptop that will not be connected to the internet. I have clicked on the link for offline activation, but it says to follow the instructions till it says "having trouble connecting to the internet". I never get there. How do I get it to generate the code that I can take to an internet enabled device so I can validate it?

http://portableapps.com/apps/internet/firefox_portable/localization#legacy36

TS1398 After leaving a wi-fi connection my iphone will not automatically connect to the internet via the 3G network unless I turn it off and then on again. Is there a setting that can be changed to overcome this issue?

After leaving a wi-fi connection my iphone will not automatically connect to the internet using a mobile 3G network unless I turn my phone off and then back on again. Is there a setting that can be changed to overcome this?

Then I'm at a loss. Mine has switched automatically from the start, favoring Wi-Fi, any of its registered networks, whenever available. Only thing I can think of is trying a Force Restart and see if that clears things up: hold down Home and Sleep till the screen goes black and a white Apple logo pops up. Release and allow it to restart.
May be similar, when I got the i5 about 16 months ago, the local carrier was starting to roll out 4G service. The phone would regularly lose all carrier connection, voice and data. Haphazardly would reconnect when it felt like it afterwards. Initially did the Off/On dance to speed things up, but discovered that using Airplane Mode would do the same without the lengthier power cycle. After awhile, the carrier 'fessed they were having capacity issues and later the problem went away. So yours too may also be a carrier issue.

HT1222 Since I downloaded my update my iPad will not stay connected to the wifi. Why? & how can I fix it?

SInce I downloaded the new iOS6 update on my ipad2, it will not stay connected to my wifi. Does anyone know why or how to fix it?

Hm, posting on this forum didn't fix it for me.

Trying to restore my iPhone and itunes says it's not connected to the internet, but my web browsers work fine

I tried to restore my iPhone 3G and I get a message that I am not connected to the internet but, I can barouse on the internet with my search engins.

It's hard to tell what password you are referring to. But my guess is you are being asked for the password to the iPhone's backup you created in iTunes. It sounds like you chose to encrypt the backup.
If that is the case, the following applies:
Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
If you can't remember the password and want to start again, you must perform a full software restore and chooseset up as a new device when iTunes prompts you to select the backup from which to restore.
The above comes from http://support.apple.com/kb/HT4946

Headphones will not stay connected to the jack on my macbook

My computers headphone jack works, when something is plugged in it outputs audio fine but it isnt locking in so if i touch the cable and it moves a fraction of a inch then it disconnects and goes out my computer speakers. Do i need to go to a mac store and get my computer replaced?

The plugs on headphones usually have poor dimensional tolerances compared to the digital audi jack in a Mac computer. I'd try other devices first.
If they do not work either, then take it to an Apple Store. Something could be blocking the jack. If you've had the computer longer than about 14 days, they will not replace it, only repair it.

SOLVED! HP Officejet 6500A E710 will not stay connected to the network. scanner not connected

After 5 hours of live remote HP tech support, and 10 more hours of web searching, I am happy to say I have solved the wireless network connection issue with scanning and printing using the HP Officejet 6500A E710n-z. I notice that there are a lot of people with similar issues with no common, successful fix. Here is what worked for me.
Background Info:
Upgraded internet service from 9Mbps to 27Mbps...Provider brought out new Arris DG860 modem/router. Configured network and connected all clients (smart phones, PCs, Tablets, etc) successfully accept the printer. With this new router/modem the printer/scanner/fax would not connect to my PC at all (Windows 7 64-bit). The Officejet was always connected to the network, however, anytime I tried to print I would get an error "Unable to connect to the printer...", and when I made an attempt to scan.."Scanner not connected, make sure it is connected to the network..." blah blah blah.
Process:
After searching the web for solutions with no success, I finally made my first call to HP tech support. Tech tried numerous fixes: many network changes (channel, static IP, etc.), made changes to Windows system settings and registry, installed new software and drivers, ran the scan doctor, partial, semi, and full reset on the printer. He changed my wifi channel to 6 (or 11) from AUTO and whola. That seemed to fix the problem. After hanging up the phone 10 minutes later "No connection" errors again. Made a second call to HP Tech Support, and this new tech basically tried all the same fixes as the first tech. Worked again for 10-15 minutes then disconnected. Made third call to tech and this individual tried the same fixes as the previous two, but to no avail. He said he would have to direct me to a more Advanced Technician and would call back tomorrow. They called back the next day, and this new tech fixed the issue within 20 minutes.
Problem/Solution:
The fourth "more advanced" tech made one change in my network configuration settings. He changed my network mode from B/G/N to B/G and now the printer/scanner/fax stays connected and works like brand new. The only problem is that all my devices (including the Officejet) are 802.11N capable. Setting my network to the old B/G mixed mode slows my speed down just a bit. Using B/G/N mode or N, my download speed is 27 Mbps. On B/G mixed my speed is 25Mbps. Not too big of a deal, though. All the HP Support Techs were very nice and helpfull. They refunded my $25 Tech fee [fee charged when product is out of warranty] because the problem is not "technically" solved, even though it does work. Conclusio: This seems to be an issue with my the modem/router provided by my ISP. Could also be that it is an older Officejet and need to upgrade. To Fix Follow the Steps Below:
Step 1: Find your default gateway IP...usuall 192.168.0.1 or 192.168.1.1 or similar. Type this IP into your web address bar and hit enter.
Step 2: Enter the username and password. This is normally set at factory default --> username: admin ....passowrd: password .... or .... admin
Step 3: Go to the "Wireless Setup" tab and under the "Advanced Options" and "Wireless Network Settings" change the "Wireless Mode" to "B/G mixed".
Step 4: Click "Apply" then close the browser.
You may, or may not, lose your wifi connection for a short period while the new settings are applied and you may, or may not, have to power cycle your modem/router. That's it. Worked for me and I hope it works for you too. If you have any questions or comments please feel free to post.

OK, that all sounds right. Here are a few more router config ideas:
1. Make sure that 802.11g mode is available, along with others is OK, but 'g' must be present.
2. Change the channel to 11.
3. Use WPA or WPA/WPA2 encryption, not WPA2 only.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

My macbook pro wont stay connected to the internet

So I have been having some issues with my wifi at college. I have to input my username and password to connect, which works, but then after a while my Internet just stops working. The issue happens randomly throughout the day and usually lasts a few hours. When it happens, it still says i am connected to the router, I just have no Internet service. Then if I leave it, it shows the little ! in the wifi status area. If i turn my wifi off, and reconnect it will work for a couple minutes, and then stop working and i find myself constantly disconnecting. So I was just wondering if anyone could help me. And i am using a early 2011 macbook pro 15", running the latest version of Mavericks.

Hello Kwolters,
The following article provides some useful troubleshooting steps and information that can help get your Wi-Fi connection stabilized.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Cheers,
Allen

Elements 12 organizer will not stay up, it crashes very quickly after boot, editor works fine. After

What do I do for photoshop elements 12 crashing immediately after booting up. Editor works fine.

Please try creating new tag in a new catalog.. Is Organizer still crashing?
You also mentioned crash on restoring an old catalog backup? Is this the same catalog with which you are seeing crash on tag creation?
Thanks
Andaleeb

My Macbook will not stay connected to the internet, while my Dell computer works fine. Why? What can I do?

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