My macbook wont start the screen turn blue and stay like that for hrs. It only work when i use safe mode, i try to use disk utilities to fix it but the disk utilities keep saying error and a bunch of other stuff. I dont the cds the comp came with, help.
my macbook wont start the screen turn blue and stay like that for hrs. It only work when i use safe mode, i try to use disk utilities to fix it but the disk utilities keep saying error and a bunch of other stuff. I dont the cds the comp came with, help. i've tried the command s command p command v but nothing i've tried to the safe mode then a quick restart but nothing
disk utility give me this:
Process: Disk Utility [371]
Path: /Applications/Utilities/Disk Utility.app/Contents/MacOS/Disk Utility
Identifier: com.apple.DiskUtility
Version: 11.5.2 (298.4)
Build Info: DiskUtility-2980400~60
Code Type: X86-64 (Native)
Parent Process: launchd [86]
Date/Time: 2013-11-05 03:29:41.247 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 9522 sec
Crashes Since Last Report: 29
Per-App Interval Since Last Report: 981 sec
Per-App Crashes Since Last Report: 25
Anonymous UUID: F6B8E263-76C8-4C7D-AA58-48134BF4BA78
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x0000000100c62fbc _read_images + 312
1 libobjc.A.dylib 0x0000000100c79721 map_images_nolock + 1266
2 libobjc.A.dylib 0x0000000100c62761 map_images + 115
3 dyld 0x00007fff5fc039c5 dyld::notifyBatchPartial(dyld_image_states, bool, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 853
4 dyld 0x00007fff5fc0c849 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, ImageLoader::RPathChain const&) + 201
5 dyld 0x00007fff5fc04d54 dyld::link(ImageLoader*, bool, ImageLoader::RPathChain const&) + 118
6 dyld 0x00007fff5fc08f7c dlopen + 490
7 libSystem.B.dylib 0x0000000100a14e40 dlopen + 61
8 com.apple.CoreFoundation 0x0000000100d78ef7 _CFBundleDlfcnLoadBundle + 231
9 com.apple.CoreFoundation 0x0000000100d77e97 _CFBundleLoadExecutableAndReturnError + 1191
10 com.apple.Foundation 0x0000000101008355 _NSBundleLoadCode + 638
11 com.apple.Foundation 0x0000000101007c78 -[NSBundle loadAndReturnError:] + 742
12 com.apple.Foundation 0x000000010101960c -[NSBundle principalClass] + 38
13 com.apple.framework.DUSupport 0x0000000100082080 -[DUModuleManager(_private) findDUModules:] + 405
14 com.apple.framework.DUSupport 0x0000000100081ed9 -[DUModuleManager orderedModuleListOfModules] + 40
15 com.apple.DiskUtility 0x0000000100006082 0x100000000 + 24706
16 com.apple.DiskUtility 0x0000000100005f59 0x100000000 + 24409
17 com.apple.AppKit 0x0000000101444625 -[NSWindowController _windowDidLoad] + 538
18 com.apple.AppKit 0x00000001013e1f77 -[NSWindowController window] + 112
19 com.apple.AppKit 0x00000001015f61d9 -[NSWindowController showWindow:] + 47
20 com.apple.AppKit 0x00000001015c7c5c -[NSDocument showWindows] + 98
21 com.apple.AppKit 0x00000001015c64bb -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 340
22 com.apple.AppKit 0x00000001014f7b44 -[NSDocumentController(NSInternal) _openUntitled] + 111
23 com.apple.AppKit 0x00000001014f79ab -[NSApplication _doOpenUntitled] + 257
24 com.apple.AppKit 0x00000001014f733b -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 185
25 com.apple.AppKit 0x00000001014f6fd9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 77
26 com.apple.Foundation 0x0000000100ffd0d6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 360
27 com.apple.Foundation 0x0000000100ffcf06 _NSAppleEventManagerGenericHandler + 114
28 com.apple.AE 0x0000000104d7332b aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162
29 com.apple.AE 0x0000000104d73224 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32
30 com.apple.AE 0x0000000104d7312b aeProcessAppleEvent + 210
31 com.apple.HIToolbox 0x00000001028a0619 AEProcessAppleEvent + 48
32 com.apple.AppKit 0x00000001013fc095 _DPSNextEvent + 1191
33 com.apple.AppKit 0x00000001013fb801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
34 com.apple.AppKit 0x00000001013c168f -[NSApplication run] + 395
35 com.apple.AppKit 0x00000001013ba3b0 NSApplicationMain + 364
36 com.apple.DiskUtility 0x0000000100002009 0x100000000 + 8201
37 com.apple.DiskUtility 0x0000000100001db8 0x100000000 + 7608
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x0000000100a27c0a kevent + 10
1 libSystem.B.dylib 0x0000000100a29add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x0000000100a297b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x0000000100a292de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x0000000100a28c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x0000000100a28aa5 start_wqthread + 13
AND MORE TOO MUCH TO COPY N PASTE HELP PLEASE!!!!!
Reset the PRAM
Reinstall the operating system from the dvd (you will not loose your data)
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I couldnt get to the hard drive/ desktop. Soft login not even working. So i could not do any of that.
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To fix your issue is too complicated and lengthy to go into all of it here, it will require the services of person very familiar and experienced with Mac's to first recover your data and then restore OS X back to a functional state, then hopefully achieve the goals you were attempting.
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You may find this helpful:
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Shalini -
Last night I did an update and now when I turn on my macbook it just goes to the white screen with the apple and stays like that. How do I fix this issue?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
I tried to update my iPod 4th generation while it was charging and when I came back to check on it the screen was red and it wouldnt go off, and my ipod wasnt charging like it was supposed to. I found out how to get the color of the screen off but my ipod always has the low battery thing and when I charge it sometimes the screen turns blue or the apple logo comes up bright and then it gets dim and stays there. My ipod wont turn on, and I really want it to work again. Help me please! Also, I noticed my ipod battery hasnt been lasting long as it should efore this happened.
Try:
- iOS: Not responding or does not turn on
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i have downloaded a lots of games and movies and music the music part is fine .but two of my movies keep saying error and most of the games wont work with out the internet and one is not competerble with my ipod i just wont them off my ipod touch, and i dont wont to be charged for something that i cant use and i can make room for some more things to put on my ipod touch so please help me i am desperet please email me i am looking forward to for your help. please help thank u regina claiborne.
It is your fault if you bought apps that are not compatible with your device or that require internet connection.
The product description will tell you all of this.
If there is an issue with the movies playing, then report the issue to itunes. They will resolve within a day.
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When using my iMac the screen turned blue and so I turned the compute off. When I turn on again power does get to the computer but there are no chimes and the screen remains black. Any advise please. David
Hello DJJOC,
Thanks for using Apple Support Communities.
To start troubleshooting this issue where your iMac's screen will not illuminate, please reset your SMC by following the information outlined below.
Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer.
Note: For Intel-based Xserve computers that are not responding, you can shut down locally, or by using remote commands, or by pressing and holding the power button for five seconds.
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
Take care,
Alex H. -
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it still blinking with the apple sign
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