My new laser printerwon't use Microsoft Publisher It says that it doesn't have the information.

My printer is hpLaserjet Pro CM1415fnw MFP. I had an old laserjet which worked flawlessly. Any ideas how to get it to work together?

You can try to download the 990c drive to see if it will let you print.
1. Go to your devices and printers or control panel
2. Choose ADD PRINTER
3. LOCAL PRINTER
4. Choose Existing Ports, (the same port the printer is on now)
5. Two windows will pop up, choose HP (left column), choose Deskjet 990c (right column)
6. If you do not see the 990c driver, click on WINDOWS UPDATE.
After downloading 990c, try to print from Publisher.
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

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After working correctly before Firefox now says that I don't have the propper permission to have the automatic upgrade process. New iMac and MacBook Pro both afected. Using Snow Leopard

After working correctly since I started using the iMac Firefox now say that I do not have the privileges to have it auto update the Firefox. I don't think I changed anything.
== This happened ==
A few times a week
== Since last update

Well, running on a 2006 model. I did not have a startup disc. Initially, it booted up on original software in 2006. Since then, I've upgraded to 10.6 via a box set. And, since then I think I popped it up to lion.
All I have on a disc is snow leopard. And, I can't get farther than the setup screen due to hard drive. I'm taking to a apple authorized repair store right now. We'll see what they tell me . I'm just going to weigh the cost of repair vs. buying new.
Another bad, stupid thing is I had no means of backing up my stuff. So, I might have lost things like music, vids, etc. we'll see if they can recover. If the cost is too much for repair I might just forget it and start over with a new system. Just not sure at this point.

G thi need to get at least itunes 10.1 for my ipod but it keeps saying that my mac doesnt have the new software for it, what do i do?

i need to get at least itunes 10.1 for my ipod but it keeps saying that my mac doesnt have the software for it what do i do?

You need to be running Mac OS X 10.5 or newer to get iTunes 10. This OS version won't run on a G3.
Mac OS X 10.5 and 10.6 are available on DVD. Mac OS X 10.6 requires an Intel Mac.
(63519)

I' ve just got an ipad (the new ipad) as a gift. It's a new one but Unfortunately, i found out that it doesn't have the App Store install. How to install the app? Please advice.

I just got an ipad (retina display) as a gift. But unfortunately it doesn't have the App Store application installed. How to imstall it. Then i asked the IT to help me to find the solutions. They asked me to RESET the ipad. I tried to reset the ipad but it request 4 letters of password which i'm puzzled coz i don't even create any password yet in this ipad. So how to get the password? Can some one help me to solve this problems. Thanks.

Your best bet is to contact Apple. Those conditions should not occur with a new unit.
I do suggest that you read Chapters 1, 2, and 3.
If you wish to troubleshoot on your own...
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.
/message/20157737/edit

I cannot install the new version of firefox in mi mac os x system. It says that i do not have the permission to do that

i tried to install the newest version of firefox but i couldn't. when i drag the firefox item to the application folder it asks me if i want to replace the previous version, and i click on REPLACE. After doing that i says that operation cannot be completed because i do not have some permissions to do that.

* Download a new copy of the Firefox program
* Firefox 4.0: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6: http://www.mozilla.com/en-US/firefox/all-older.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

Tried to install a new game but got error message "You can't open the application "XIII Install" because PowerPC applications are no longer supported." I have since read that Yosemite doesn't have the program. What can I do?

Tried to install a new game that I bought (Xiii) for my MBP. All system req have been met and exceeded, however when trying to install it I get an error message saying "You can’t open the application “XIII Install” because PowerPC applications are no longer supported."
I have since read online that the operating software Yosemite has got rid of PowerPC applications, meaning I can't install my new game.
Is there anything simple that I can do to get this game to work. I'll be gutted if not as I have opened the game therefore the shop will not give a full refund, I'm sure .
Regards
Simon

A lot longer ago than that. PowerPC apps haven't been supported since Lion, 10.7.x.
You may have just purchased the game, but the developers obviously haven't kept up to date with the requirements for newer versions of the Mac OS.
You have three options, depending on how old your Mac is.
1) If it were ever able to boot directly to Snow Leopard, you could create a separate partition and install SL onto that partition. Make sure to turn on the option during the installation to install Rosetta. That is OS X's PPC emulator.
2) If your Mac is too new to install Snow Leopard, then you can purchase and install Snow Leopard Server within a VM, such as Parallels, VirtualBox, or Vmware.
3) Use a separate older Mac for running outdated software.

Would Leanprint help me save toner or ink costs/usage when using microsoft publisher?

I am new to using Adobe so am wondering if I should purchase the Leanprint aoftware. I haven't bought a printer yet and not sure whether to purchase ink or toner based model. I will be using the printer for creating marketing documents on Microsoft Publisher such as leaflets and flyers, probably not very often but in large quantities.

Hello,
Adobe LeanPrint is not available for Microsoft Publisher. However, you can convert (Save As) the publisher files into PDF files and use Adobe LeanPrint through Adobe Reader/Acrobat.
Adobe LeanPrint is supported on following applications:
Microsoft Office 2007 with SP2 or Microsoft Office 2010 32 or 64 bit
Adobe Acrobat or Adobe Reader 9, 10 or 11
Firefox 4.x–17, Internet Explorer 8.x or 9.x or Chrome
Refer http://www.adobe.com/products/lean-print/tech-specs.html for more details.
Thanks,
Adobe LeanPrint Team

How can I convert a Microsoft Publisher document to PDF format. I have free version of Acrobat.

How can I convert a Microsoft Publisher document to PDF format. I have free version of Acrobat.

Hi raythree,
I'm sorry that your PDF conversion is working. Can you please tell me if you're getting a specific error message? Knowing that can help pinpoint the cause of the conversion failure. However, here are a couple of things that you could try:
Clear your browser cache (steps to do this vary by browser).
If you're using a work computer, check with your IT team to confirm if you have firewall/proxy settings that restrict the ability to upload files to the Internet.
Try another web browser. A list of supported browsers for accessing the ExportPDF service is available here: http://www.adobe.com/acom/systemreqs/.
Also, note that there is a 100MB file size limit, so if your publisher file is larger than that, it won't upload to ExportPDF.
I hope this helps. But let us know if you need further assistance.
Best,
Sara

Hi, i buy new phone in ukraine,but when i try add new device on my apple support profile,it says that serial nuber already used by another apple id please help what can i do!thx

Hi, i buy new phone in ukraine,but when i try add new device on my apple support profile,it says that serial nuber already used by another apple id please help what can i do?!thx

You purchased a gray market phone. The iPhone is not available for sale from any Authorized source in Ukraine. There are no authorized or supported carriers in Ukraine.
Take it ack and get your money back.
If you want an iPhone, go to a country where unlocked iPhones are available for legitimate sale and purchase one directly from Apple.

HT5858 I can't update apps on my iphone 5. theirs an old apple ID. That I don't have the pass word. I've created a new apple ID. but the old one keeps popping up. I have it on the Itunes on the phone but the old one keeps comming up and asking for a pass

I can't update apps on my iphone 5. theirs an old apple ID. That I don't have the pass word. I've created a new apple ID. but the old one keeps popping up. I have it on the Itunes on the phone but the old one keeps comming up and asking for a pass word.

Apps are permanently tied to the Apple ID used to purchase them. You will have to delete the apps from the phone and re-purchase them using your Apple ID.

If I have a 2009 iMac, can I upgrade to use it with Apple TV. It doesn't have Airplay capability. If possible, what should I buy?

If I have a 2009 iMac, can I upgrade to use it with Apple TV. It doesn't have Airplay capability. If possible, what should I buy?

You need a newer 2011 or later iMac to use Airplay.
Sorry.
For older Mac, look at an app called AirParrot
http://www.airsquirrels.com/airparrot/

I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help

I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help

OK...now I appear to 'progressed' I changed my email address back to original on Apple id and then was able to delete icloud account. Apparently I couldnt do it as it kept requesting password when I entered passsword ( both old and new one, it wouldnt accept it as it had my old email address in ) It didnt do that on ios6 . Anyway I deleted account, but now I tried to login in with my new id/password and it says unable as already in use!!! More help needed please! Its a nightmare!!

I'm downloading a movie to each of my kids new ipads. it says that it's downloading, but the completion % has shown the same % since it began 2 hours ago. is this normal? one shows 94%, the other 24%. how do I know if it's progressing?

I'm downloading a movie to each of my kids new ipads. it says that it's downloading, but the completion % has shown the same % since it began 2 hours ago. is this normal? one shows 94%, the other 24%. how do I know if it's progressing?

You are on Windows 2000, you do not have a "Firefox" button, and should consider yourself to be fortunate in that you still have menus and don't have to do anything to get the menus back instead of the "Firefox" button. (The same applies to Windows XP users).
Use the "File" menu to get to Import. You are not on Windows 7 or Vista, and don't have to put up with the nonsense added for Aero.
If you want the "Firefox" button you can get it with View -> toolbars -> (uncheck) Menu Bar. The menu bar and the "Firefox" button were supposed to be mutually exclusive (which is impossible in some cases without being incompatible).
Once you are using the "Firefox" button ...
Use the "Alt" key to view the menu bar (temporarily) containing File, Edit, View, History, Bookmarks, Tools, and Help. On Windows 7 and Vista, the menu bar was hidden by default in Firefox 4 and above. These menu items are more or less available under the "Firefox" button which has the most used of the built-in Firefox menu items available in a different format.
To get back to having menus again. "Firefox" button -> Options (second column) -> (check) Menu Bar
You can make '''Firefox 7.0.1''' look like Firefox 3.6.*, see numbered '''items 1-10''' in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 thru 8.0, look like 3.6)]. ''Whether or not you make changes, you should be aware of what has changed and what you have to do to use changed or missing features.''
* http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface

HT201318 Hello. I have just built a website using iWeb but cannot upload it. I curently have the 25gb account. There doesn't appear to be any facility here for the net. ASm I correct in thinking I need an upgrade, or am I doing something wrong? Thanks

Hello. I have just built a website using iWeb but cannot upload it. I curently have the 25gb account. There doesn't appear to be any facility here for the net. Am I correct in thinking I need an upgrade, or am I doing something wrong? Thanks

iCloud does not provide website hosting. You will need to find another website hosting service - there are many to choose from - and upload your site there. How you do this depends on what version of iWeb you have.
In order to upload your existing site in iWeb '09 and above:
Click on the name of the site in the sidebar: the publishing settings pane will open. Set 'Publish to' to 'FTP'. Enter the name of the site and a contact address (if desired).
In the 'FTP Server Settings' section you will need to know the server address (your hosting service can tell you that), and your username and password for that service. Your site will be published in a folder with its name at root level of the server, with an index.html file at root level (which will overwrite any index.html file which may be there already). The 'Directory/Path' field may need to include a path such as '/webspace/' or 'ht_docs/' - this is dependent on your hosting service and they should tell you this. If you want to publish within a folder you can add that to the path.
You can then click the 'Test connection' button so that iWeb can check that it can get access to your server space. You should enter the URL of the site in the 'URL' field so that rss feeds and internal links have the correct address.
To publish using an earlier version of iWeb:
From the File menu choose 'Publish to a folder'. You should create a folder somewhere convenient specifically for this and choose it when publishing to a folder: this folder should not contain anything else.
You now need an FTP program (FTP is the 'protocol' used for uploading) to upload the contents of the folder to your server.Cyberduck is free (donation requested): Transmit is $34 but I think better. You will need the server address (your hosting service can tell you that), and your username and password for that service. You can drag the contents of your folder to your webspace, or create a folder there and drag the contents to that if you prefer.
Some facilities that iWeb provided when hosted on MobileMe will not work on other servers: comments on weblogs and photos, password-protecting your site (some hosts may provide this), searching in the weblog, and a hits counter (again, some hosts can provide code for this). Slideshows in iWeb will work on other hosts than MobileMe (they use different code when FTPing which doesn't depend on scripts hosted on MobileMe as the MobileMe version does); however there is an issue with the 'buttons' which control the slideshow which are images hosted on me.com - these depend on images which used to be hosted on MobileMe. The poster 'Old Toad' on the Apple Forums has provided a workaround, described at http://oldtoadstutorials.net/No.26.html.

Trying to sync my new phone and it says that I do not have enough access priviledges for this operation. Help?!?!

When I try to sync my new phone to my iTunes, it says that I do not have enough access priviledges for this operation. I can't figure out WHY?

Hello KYaple,
It sounds like there are permissions issues with iTunes. When you sync it may be trying to copy purchased items from your iPhone to your iTunes. Check out the article below to try and resolve it.
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Thanks for using Apple Support Communities.
Regards,
-Norm G.

My new laser printerwon't use Microsoft Publisher It says that it doesn't have the information.

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