My old apple ID no longer exists and my phone needs it to delete the account for iCloud, what can I do?
I bought the iPhone 5c. Prior to this I changed my apple ID. This phone associates with my old one, which no longer exists and therefore has no password. So, I cannot use icloud on my phone. Any suggestions?
CherylF86 wrote:
. Any suggestions?
Contact Apple Support > http://support.apple.com/kb/HE57
Similar Messages
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AS above?
To edit account information tap Settings / iTunes & App Stores / Apple ID: / View Apple ID
To change your iTunes Store country, sign in to the account for the iTunes Store region you would like to use, tap Settings/iTunes & App Store/Apple ID/View Apple ID/Country/Region
Read this article for information http://support.apple.com/kb/HT1311 -
I forgot my icloud id and password. i want to delete the id. i forgot the password. if i try to delete the account its asking for password. i cannot find how to delete the account. Please anyone can help me out???
You aren't going to be able to delete it without the correct password. If it's your ID, you can reset the password as explained here: http://support.apple.com/kb/HT5625. If it isn't your ID, you will have to get the password for the person who owns the ID. There's no way around this and no one else can help.
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When I set up my iPhone, I accidentally put in an apple ID that doesn't exist. Therefor, I don't know the password and can't delete my account from iCloud. I was trying to sync my contacts to my iPad and now it's not possible without iCloud on my phone. Can anybody help?
Have you tried changing the admin password in System Preferences > Users & Groups > Password ??
The Apple ID that is associated with your admin password is noted there.
message edited by: cs -
Mail on my iPad 2 has stopped working since the latest update. The symbol is on the screen in its' usual place but it either opens briefly, just showing the blank framework for Mail before suddenly quitting, or all the App symbols disappear completelly from the screen. I'm not confident that i know what to do! If I delete the account and reinstate it will I lose everything that was there before? Looking at an earlier question along the same lines it doesn't appear that that would make a difference. If I reset the whole thing will I lose all my documents, photos etc.?
i'd be extremely grateful for some clear guidance!(A) Try reset iPad
Hold the Sleep/Wake and Home button down together until you see the Apple Logo.
Note: Data will not be affected.
(B) Close all apps in the multi-task window
1.Double-click the Home button.
2. Swipe the app's preview up to close it.
3. Preview will fly off the screen. -
I don't want my mom and brother to lose their data and account. By clicking "Delete Account" will I delete the account completely?
Welcome to the Apple Support Communities
It will delete the account from the phone, not delete the account completely -
I am not receiving yahoo email on my IPhone 6 and IPad Air, both are iOS 8.2. I can only access email by going thru Safari to the yahoo mail page. I tried to delete the yahoo account on the phone and reinstalled, to no avail. Any suggestions how to fix this problem?
My wife’s iPad was not downloading Yahoo mail, although her iPhone was. Both used IOS 8.2. We tried deleting the account several times and troubleshooting all of the other settings. The problem appears to have been that allowing the IOS to automatically create the account on the iPad resulted in the wrong settings for the incoming server. The following procedure, pieced together from two websites, fixed the problem for us. So far, so good.
https://portal.smartertools.com/kb/a2659/configure-imap-for-iphone-or-ipad.aspx
https://help.yahoo.com/kb/mobile-mail/imap-server-settings-sln4075.html
On the iPhone, tap Settings.
Tap Mail, Contacts, Calendars.
Tap your Yahoo account, then delete it.
Tap Add Account.
Tap Other.
Tap Add Mail Account.
Complete the Name, Address (email address), Password and Description fields.
Click Next.
Ensure IMAP is selected.
Enter the following incoming mail server information:
Incoming Mail (IMAP) Server - Requires SSL
Server: imap.mail.yahoo.com
Port: 993
Requires SSL: Yes
Hostname is mail.yahoo.com.
Username is your full email address
Password is the same password used to access webmail.
Enter the following outgoing mail server information:
Outgoing Mail (SMTP) Server - Requires SSL
Server: smtp.mail.yahoo.com
Port: 465 or 587
Requires SSL: Yes
Requires authentication: Yes
Username is your full email address
Password is the same password used to access webmail. It may have been entered for you.
Tap Next.
The iPhone will establish an SSL connection to your IMAP and SMTP servers.
That’s all! -
x
If you can't remember the password for the ID, and no longer have access to the email account associated with the ID to reset it, try contacting iTunes Store support: http://www.apple.com/emea/support/itunes/contact.html. They frequently deal with Apple ID password issues.
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Moved songs to new computer but Apple ID no longer exists and I cannot play
I just bought my second Mac and moved all my iTunes songs to it. When I try to play a song, it asks me to authorize for my old AppleID which is no longer exists. So when I type it in, it says that the account no longer exists.
So I'm kind of stuck in a catch 22. I can't play the songs unless I authorize with my old Apple ID but that ID no longer exists.
I searched the forums quite a bit and did not find the answer. Anyone know what to do?
Thanks fellow Mac users!Why did you create a new Apple ID?
No need to do that.
Go here -> http://www.apple.com/support/itunes/store/email/
send an email at the bottom of the page. -
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Thunderbird is pulling folders over that are long deleted from my @me.com account. When I attempt to delete them I receive an error that the mailbox no longer exists but the folder remains. How can I remove these folders from the sidebar display?
*Please note* This is my first time using Thunderbird, while I am tech savvy similar issue messages on the forums went quite over my head. Thank you in advance for any help and assistance offered.This sounds like you deleted the folders off the server before unsubscribing to see folder.
You will need to access your Profile folder and manually remove those folders.
Make hidden files and folders visible:
* http://kb.mozillazine.org/Show_hidden_files_and_folders
In Thunderbird
* Help > Troubleshooting Information
* click on 'Show Folder' button - a new window opens showing Profile Folder.
* '''close Thunderbird now - this is important.'''
* Click on 'ImapMail' folder.
* Click on imap mail account name folder
The folder shown in the Folder Pane is actually a file.
If you were synchronising the folder there will be two files of same name as folder.
One will be a file with no extension - this was the mbox file with emails and the other will have same name with a .msf extension - this was the indexing file. Delete both of these files.
If the folder was a subfolder then you may find the files in a folder with a .sbd extension. If the files you need to delete were the only files in that .sbd folder, then also delete that .sbd folder.
When you have deleted the files, close the window - top right X
Start Thunderbird. -
i purchased music with an apple id i no longer use and no longer have the email address/or password -- had to shut email down years ago. how do i access the music in itunes that I purchased on my new computer with my current apple id (which I have also now had for some years)? thank you for any help.
buddsct wrote:
I can not acces that apple ID...
Why not?
-> https://iforgot.apple.com/appleid -
I had to reset my iphone 4, it is asking me for my old Apple ID, which is inactive. I cannot get into the email to reset it. It is not accepting my birthdate as the right one. i cant use my phone at all until i get this figured out please help!!!
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team... -
I have entered the product #, signed in, then checked my address info, after that, clicked continue. it said,
we're sorry, the transaction cannot be completed at this time. Please try again later or contact us.
contacting them seems to be even more difficult because it seems like its giving me the run around. my ipod was a gift. I have no idea when it was bought. i dont even remember if i registered it... what can I do. I am very frustrated with this because i have ran into this same window the last 3 days! do i just keep trying??I'm not exactly sure what the issue is. Have you waited up to 24 hrs as suggested in the link I provided?
If "Waiting for Activation" still appears after you perform these steps, turn FaceTime and iMessage off and on in Settings > Messages and Settings > FaceTime. You may need to wait up to 24 hours to complete activation. Most attempts will take less than an hour, but some attempts may take up to 24 hours. If your issue isn't resolved after 24 hours, please contact Apple for assistance. If you've recently performed a remote wipe on your iPhone, wait 24 hours from the time you performed the remote wipe, and then turn iMessage off then back on.
iOS: Troubleshooting FaceTime and iMessage activation -
My iPad mini, iOS 8.2 continuously keeps bringing up the message sign into iCloud. However, the account it wants me to sign in to is not mine but my mums, and when i try to delete it it will not let me.
You might need her to sign in to it and then sign out.
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