My old bank account that is now closed is still setup as my Verizon ebill account, now i'm locked from ever receiving ebills again. Verizon can't change it, my old bank doesn't care because i'm no longer an account holder. What can i do?

In 2013 I canceled my old bank account and transfered everything over to a new account. I've never been able to get ebills through my new account. I called Verizon as per the message on the site. Rep says I cannot sign up for ebills/automatic bill payments because i'm already signed up... Here's the thing though. I'm not. I used to be under my old bank account. Verizon points to my Bank. I call my bank and they point to verizon and say they've canceled everything... I call verizon back... and they point to my bank again... back and forth... So it appears that I will never again have the feature for automatic bill pay since their core team refuses to reset/override the existing settings. Is there any solution to this problem?
Thanks
Jonathan

This has me confused? Ebill will always occur that is not the same as the payment account. Do you have automatic bill pay as well?
If you go on to your my Verizon web portal and log in, under bill pay you can add the new payment card or bank account as a NEW payer account.
When I pay my invoice I sometimes alternate between cards, so I have both entered into the Verizon payment system. These accounts can also be edited if need be since sometimes your expiration date has to be changed, or your number on the account has to be changed. It is a real easy fix.
There is a big difference from paperless billing and automatic bill paying. One you view the invoice the other is an automated payment feature.
Good Luck

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