My pc running on Win 8.1. The system requested to scan the hardrive (c). After this was completed all files in the sent folder had gone. Help !
Have been running on a Dell PC (Win 8.1) for the past year or so. So far have had no issues with Thunderbird (latest release) until today (4/4/2015). For some unknown reason my PC "action center" suggested that I should scan the "C" drive for potential problems. It should be noted that I was unaware of any system problems prior to this message and I have no idea what the potential problems were. So, as a rooky with computers I followed the rules and scanned the drive as suggested.
The scan took about 20 minutes to complete followed by a normal start-up. All was well, except when I opened up Thunderbird Email, I observed that all files/messages (an estimated 1000) in the sent folder had been removed. All other folders within TB Email appear to be normal and I can send new Emails and receive same OK.
A test Email worked fine with the sent file/message going to the sent folder.
Is there anyway in which to recover the lost sent files/messages and why would the scanning of the "C" drive create this problem?
Please provide the procedures to recover same at your earliest.
Regards,
mikeandsylvia
Did the scan repair anything?
Possibly the file system had a problem which got corrected by the scan, and unfortunately the problem did affect your Sent folder.
Do you have a backup of your Thunderbird profile you can restore?
You may also take a look at this article.
http://kb.mozillazine.org/Disappearing_mail
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