My pdf reezes when I click on COMMENT. I am trying to get at the tools to edit a pdf. If I use the tools from the toolbar, there is no issue, but once I click COMMENT, the document freezes and I have to open Task Manager to crash it. This started in the l

Sorry, I am new to the type of problem-solution process and I do not know how to edit my first statement. My true statement is below:
My pdf freezes when I click on COMMENT. I am trying to get at the tools to edit a pdf. If I use the tools from the toolbar, there is no issue, but once I click COMMENT, the document freezes and I have to open Task Manager to crash it. This started in the last seven days (3.31.15).

I answered your questions below, BUT while I was searching for properties, I found the REPAIR ACROBAT INSTALLATION feature, did the repair and (Voila!) the issue was resolved!
Thanks for making me search for information.
Karen
I am using Acrobat XI Pro, version 11.0.10.32.
I did not create the file I was working in during the freezes, so I tried a PDF that I created with Adobe and it also freezes when I click on COMMENT. I did discover that the COMMENTS plug-in is loaded. (see image
I have used COMMENT for years without this issue occurring. It started in the last 2 weeks.
I could not find Properties under the file menu, but found a security setting in Preferences under the Edit menu. It did not have a way to allow/disallow COMMENT.

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The proper way to close Firefox is through the File menu "Exit" or the equivalent with the Firefox button.
More detail in item '''#38 Firefox already running '''
of
[http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 look like 3.6) (#fx4interface)]
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T

Hi! Thanks for the reply..
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Hello, Gordon.
Thank you for visiting Apple Support Communities.
Here is an article that will walk you through some troubleshooting steps for this issue. Start with the attached section in the article below.
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Crowntheme,
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My pdf reezes when I click on COMMENT. I am trying to get at the tools to edit a pdf. If I use the tools from the toolbar, there is no issue, but once I click COMMENT, the document freezes and I have to open Task Manager to crash it. This started in the l

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