My Personal Hotspot is not coming on, and I can't get it to connect to my MacBook or iPad.  Do I need to reset my account in each?

I cannot get my Verizon Personal Hotspot on my iPhone 4 to connect via wireless.  I can do so by plugging it into my laptop, but it won't transmit to my iPad (or my laptop w/out the USB connection).  When I checked my "Network" settings on my MacBook, it had an old number from a Verizon JetPack.  How can I get my phone number as my contact (I also need a new password, which I assume has to come from Verizon, since there's no place in the Network settings to create a new one).  Thanks.

Call verizon. They are the one who can help you best.

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