My phone company submitted a request to unlock my iPhone at the end of my contract and I haven't heard back from Apple for three weeks. How do I prod them to get on with it?

Hi. I finished the contract through which I got my iPhone (Orange UK) and I've waited three weeks to get a message from Apple to say the phone is unlocked so I can use it with another service. Anyone know a way of prodding them to get on with it so I can use my phone. The required 20 days (ludicrous) are up and nothing from Cupertino.

Just to clarify - When I requested my unlock from AT&T, I received an email from them that my unlock was approved. I verified with Apple that the unlock request had been processed, and then I just had to restore my phone. You can call Applecare at 800-694-7466 and ask them if your carrier has processed your request to unlock the phone. If not, you will need to contact the carrier again (as Gail pointed out - it is the carrier who unlocks the phone).
HTH

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You aren't addressing Apple here. This is a user to user technical support forum.
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My phone company submitted a request to unlock my iPhone at the end of my contract and I haven't heard back from Apple for three weeks. How do I prod them to get on with it?

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