My phone continues to prompt me to log in to an old apple ID. I can't get on my cloud and backup my phone
I need help fixing my icoud. It is prompting me to login to an old apple ID on my 5s. I can't backup my phone. install the latest iOS and my iMac does not recognize my phone any longer so i can't sync or back up to it either. Please help!
me too!
Similar Messages
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How to log in with my old Apple account? I forgot my pass and I did change my apple ID before canceling first?? I am from Croatia so did folow al the discussion and the to resolve the problem but no luck. Can not call from Croatia the Apple help desk.i did try all the options but I can not find the phone number to call from Croatia,
I can not change my Apple ID to the old mail (not possible!)
The old mail don't accept the new password..
I can not delete the Icloud all the time asking my the password of the old mail!
I realy need helpYou can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them. -
I am from Bangladesh. I can't log in with my gmail Apple ID. When I put in the mail and password, and press sign in, it says it has to review on iTunes. Then I am directed to opening a new account. But why should I , since I have one. Plz help
Hi Ishrak,
I apologize, I'm a bit unclear on exactly what you are trying to log into with your Apple ID, or what exactly you are seeing (alert message, directions, etc) when you try to do so. If you continue to have issues with your Apple ID, you may find one or more of the articles linked from the following page helpful:
Apple ID - Apple Support
Regards,
- Brenden -
I have just come back from morocco where my phone worked ok using the morroco network, but since returning to the uk I can't get it to pick up a signal from the 'Three' network, have tried resetting etc but still wont work, any suggestions
banannaphone,
Welcome to Apple Discussions.
Quit Safari, find the com.apple.Safari.plist file in your Macintosh HD/Users/yourusername/Library/Preferences Folder, drag it to the Desktop, log out/in or restart and let us know what happens.
;~) -
Trying to log into a "go to webinar" session but can't get any alpha characters to appear on keyboard so I can type in the password - can anyone provide any help?
The number keys are the main items that show up with the alpha letters also there like they are when you are in the phone dialing mode keypad. Can't seem to get to the alpha characters.
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I had a previous iPhone, my current iPhone and my iPad that are all connected to one cloud. Can I delete the backup from my previous iPhone? Will it delete in the cloud AND on the phone? or does it just delete from iCloud? or does it just delete from the phone? Someone please help!
You can delete the backup without any problem. Only the backup will be deleted from iCloud and nothing else will be deleted, so you can do it without worrying about losing data on iCloud or your devices
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Can I share one iTunes account for my iPad and two I phones? If so, how can I get the purchased apps and music on all three devices? How do I sync all the devices to have the same music and apps?
You can set up an iCloud account on each one (the SAME iCloud account using the same AppleID on each) and then sync via iCloud.
http://support.apple.com/kb/HT5262\
However, an iCloud backup nor sync contains purchased content - that is available for redownload from the iTunes and App stores (so no need to waste iCloud space storing it for you).
So, for purchased content, you will have to download it on each device - just use the same AppleID and download each item on each device.
Without a computer to aid the sync'ing, downloading the purchased content on each device is the only way.
P.S audiobooks cannot be re-downloaded once purchased (all other content can be), so without a computer to save, store and move the audiobook files around, you will only be able to put those on one device - the one you first purchase it on. -
My old computer crashed how can i get my songs from my phone into my new library?
my old computer crashed how can i get my songs from my phone into my new library?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
Can i use cdma for internet and gsm for phone at a time in Iphone4s?
Can i use cdma for internet and gsm for phone at a time in Iphone4s?
No. Phones sold by GSM carriers can't access CDMA at all and phones sold by CDMA carriers can only access GSM if they are a) unlocked and b) in an area where there is not CDMA.
Best of luck. -
An Apple pop up keeps coming up anytime I try and use my phone and it has an old Apple ID and it is asking for the password. How do I get it to stop?
That means there is content on your phone...music and or apps...originally obtained using his Apple ID. Such content is forever tied to the account used to originally obtain it and cannot be transferred to another Apple ID. Your only choice is to identify and delete this content.
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Hi I deleted my photos on my phone in photo stream. How can I get them to download back onto my phone through I cloud. Thank you
icloud photo stream is 5GB if your have more photos you need to buy more storage
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I changed my Apple ID and password, but when I attempt to update Apps I am prompted to enter my Password for my OLD Apple ID, and I am unable to override the Old Apple ID. How to proceed ?
Delete everything bought with the old Apple ID and buy it again.
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. -
hi help unlock the phone happened after we installed a new programa we can not get the activation password and ID, I know and still does not stop the phone bought in Israel and what documents should be sent to confirm that my phone Please read through the help
What I am saying is ..........
The iPhone HAS to be active making calls on the UK carrier network for the carrier to identify as "theirs" and therefore eligible for the Carrier to unlock
The way to achieve this is to use a PAYG sim making and receiving calls to establish a customer relationship with the Carrier and then follow the Carrier's process to unlock
With a PAYG it usually means adding a specified (by the carrier ) amount usually £15 /£20 depending on the carrier
This is how O2 function and according to Gemma this is how Vodafone work -
I have a new iPhone 5S, how can I get my photostream photos from my previous phone(iPhone 4S) to my new one.
Setting up iCloud with the same account data and switching on Photostream should do the trick:
I see different photos in My Photo Stream on each of my devices.
Your device will keep up to 1000 photos, even if they are older than 30 days. Photos older than 30 days are removed from the iCloud server, so all devices may not have the same photos, depending on when you enabled My Photo Stream.
If you prefer to have only the most current photos in My Photo Stream on each of your devices, and delete the older photos:
If there are any photos in My Photo Stream that you want to keep, save them to your Camera Roll, then back up your Camera Roll and other data using iCloud or iTunes.
Turn My Photo Stream off in Settings > iCloud > Photos (on a device using iOS 6, go to Settings > iCloud > Photo Stream). Confirm that you wish to Delete Photos.
Turn My Photo Stream back on. iCloud will automatically push your stored photos to your device.
Repeat these steps for each device.
copied from iCloud: Photo Stream Troubleshooting -
I created a new Itunes playlist and when I synch my phone it is not visable as a playlist on my phone (Iphone 6), but it does appear on my computer as a playlist on my phone. How can I get it to be visable on my phone?
Hi,
It sounds like there may be some disconnect between the phone and the computer. Could be a number of things going on, but one way I've been able to fix this issue on several occasions is by completely removing all of the music from the iPhone (Settings > General > Usage > Storage > Manage Storage > Music > swipe 'All Songs' to the left and tap 'Delete') and then re-syncing it from iTunes all at once. Be sure to disconnect your phone from the computer and close iTunes first. Keep in mind that any songs that are on the phone but are NOT in the iTunes library will not be synced over after you delete them from the phone. If the songs on the phone were purchased from the iTunes Store you can transfer them to the computer's iTunes library by connecting the phone to iTunes then selecting File > Devices > Transfer Purchases from [user's] iPhone.
After deleting all songs from the phone, go back into Settings and check the music storage again to make sure everything was deleted. If the 'Music' app is not listed anymore, then you should be good to go. Just to be sure, you can also check the Music app itself and make sure no songs appear there (if songs appear with cloud icons next to them, turn off 'Show All Songs' in Settings > Music and then check the Music app again -- no songs should appear).
Once you're absolutely sure all songs have been removed from the phone, restart the iPhone, plug it back into the computer, and let iTunes sync. Give it time to sync everything over at once and make sure the sync doesn't get interrupted. Everything you've set to sync should sync over properly.
If it still doesn't sync, there may be a corrupted file in the iOS installation on the phone or in the iTunes installation on the computer. It's more likely that the issue is in the phone's software, especially if you ever installed an iOS update over Wi-Fi (through the Settings app). I'd recommend making an iTunes backup and restoring the phone to factory settings through iTunes. Then set the iPhone up as a new iPhone and test the syncing -- the playlist should sync over properly. If not, Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support. Then test again.
Once you get the syncing working with the phone set up as new, restore the phone from your iTunes backup and test the syncing again. Now that the iOS files have been reinstalled, hopefully the corruption is gone! If it still doesn't sync properly, the corruption may be somewhere else (in a song in the playlist, in some app data in the backup, etc.). That could be harder to pinpoint, but don't worry about that for now. Start simple.
Good luck!
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