My phone froze and I can't use it any more. there is only a peal light. What can I do?

Any one has a idea what can I do?

Connect iPhone to Wall Charger and Reset, hold both home and power buttons until the iPhone begins to restart. Usually takes less than 20 seconds of holding both buttons.

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My iPhone 5s was bought with full price in the USA from Sprint, and I was told that it is a global phone. And I can use it in china. But I can not use it in the USA, so could you mind help me to solve that problem. I think someone of you must help me to

My iPhone 5s was bought with full price in the USA from Sprint, and I was told that it is a global phone. And I can use it in china.
But I can not use it in the USA, so could you mind help me to solve that problem.
I think someone of you must help me to solve this problem !
Details:
SN:F2*****FDR
<Edited by Host>

See the response in your other thread:
https://discussions.apple.com/message/24641427#24641427

HT4993 My iPhone 5s was bought with full price in the USA from Sprint, and I was told that it is a global phone. And I can use it in china. But I can not use it in the USA, so could you mind help me to solve that problem. I think someone of you must help

My iPhone 5s was bought with full price in the USA from Sprint, and I was told that it is a global phone. And I can use it in china.
But I can not use it in the USA, so could you mind help me to solve that problem.
I think someone of you must help me to solve this problem !
Details:
<Edited by Host>

xinyi93 wrote:
My iPhone 5s was bought with full price in the USA from Sprint, and I was told that it is a global phone. And I can use it in china.
But I can not use it in the USA, so could you mind help me to solve that problem.
Yes, the iPhone 5S is a global phone. However, Sprint will only unlock phones for use on GSM networks outside of the U.S. In the U.S., that phone can only be used on Sprint's network.

HT4061 I backed up my Iphone in preparation to upgrade OS. When I pulled the plug, the phone froze and will not turn off. Suggestions?

I backed up my Iphone in preparation to upgrade OS. When I pulled the plug, the phone froze and will not shut off.

Reconnect to your computer and do the Update using iTunes.
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download

While downloading the latest IOS update to my iPhone 4, my phone went into a frozen state with the update 2/3's complete. It's remained like this for the past 12 hours. I can't turn the phone off, and I can't connect it to iTunes. Anyone know what to do?

While downloading the latest IOS update to my iPhone 4S, my phone went into a frozen state with the update 2/3's complete. It's remained like this for the past 12 hours. I can't turn the phone off, and I can't connect it to iTunes. Anyone know what to do?

If the place of purchase does not have a 'Lemon' policy (three replacements = refund or complete exchange), sadly you are out of luck.
And Apple themselves do not have any power over what policy a reseller uses. You can call Apple Care and have them replace it, but the odds are you would probably get a standard replacement again like has previously happened. I'm pretty sure Apple holds their own sort of 'Lemon' polocy where if it's been replaced three times through them they'll swap it out for a brand new phone. Not 100% sure though, best bet is too call them again.
And it ***** getting a response like that from their support personel, but hey, they can't all be that bad can they? I'm sure if you plead your case they'll try and help out. I've dealt with them in the past and had one or two people that rubbed me the wrong way, but most of them have been a great help and kept me a happy customer, haha.
Regards,
ThatGuy

I have just started using the i phone 5 and have lost the Safari icon it was there now its gone ! any ideas guys

I have just started using the i phone 5 and have lost the Safari icon it was there now its gone ! any ideas guys

Hi
You might have swiped it into another icon by error if you were moving things around. You can find these easily as they have a black background.
Also, to see if you rae running an active Safari, double click on your bottom button and all of the active applicatiosn will come up. You can scroll through these to see if Safari is running (and not lost).
Cheers

I deleted my apps and my phone froze and stayed on the settings

I was deleting some apps and my phone froze and wont let go back to home and stayed on my settings section what can i do to do a hard reset

iOS: Forgotten passcode or device disabled after entering wrong ...

HT4623 My texts have stopped getting through to one of my contacts. I can phone him and I can receive his calls and messages. I am the only one of his contacts whose texts are not getting through. We have both restarted our iphones but the problem contin

My texts have stoipped getting through to one of my contacts. I can phone him and I can receive his calls and messages. I am the only one of his contacts whose texts are not getting through. We have both restarted our iphones but the problem continues.

Have you talked to your carrier (or your friend to his)? Could be an issue at their end.

I have my boyfriend's apple ID and password, how do I check what apps he has on his phone? ( not all the apps that he had downloaded, but the ones that are actually on his phone). And How can I remotely download apps to his phone if I have his ID

I have my boyfriend's apple ID and password, how do I check what apps he has on his phone? ( not all the apps that he had downloaded, but the ones that are actually on his phone). And How can I remotely download apps to his phone if I have his ID and PW?
Thank you so much

If you want seperate accounts for managing apps and purchasing content, basically yes, you need two account and would need to repurchase. However, if you just want seperate ID for iMessgae, icloud and such, you can do that and still continue sharing the same Id for apps and itunes.

My phone froze and will not shut down when I updated the iphone

my phone froze and will not shut down when I updated the iphone with the new software
<Re-Titled By Host>

Hi there bebe_meza,
You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
-Griff W.

I just got my phone replaced and I can't make phone calls. It says I have service and I can literally do everything else, including FaceTime, but no phone calls?!?!

I just got my phone replaced and I can't make phone calls. It says I have service and I can literally do everything else, including FaceTime, but no phone calls?!?!

try resetting your network settings, it just resets wifi and carrier settings, no data

Was updating to ios6 phone froze and wont restart, was updating to ios6 phone froze and wont restart

was updating to ios6 phone froze and wont restart, was updating to ios6
tried holding down button at top
also tried holding down home button

Try holding both down for 15seconds

Tried to download a book on to iBook 2. Days ago and it froze and still can't open iBooks again

Was trying to download a new book but when I went in to the author and tried to open the book it all froze and I can not get to open my iBooks now

Delete the iBooks app then reinstall.
Tap and hold the iBooks app on your iPad then tap the circle with an x then tap Delete. Press the Home button once or twice to stop the apps from jiggling.
Now tap the App Store icon. Type in: iBooks in the search field top right corner of the window. Tap the iBooks app to reinstall.
Restart your iPad. Press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPad. To turn iPad back on, press and hold the Sleep/Wake until the Apple logo appears.
Now try opening the book you downloaded.

My iPad froze and it can't turn on. I've watched some youtube videos on how to restore my iPad. Occasionally, it worked on my friend's iPad, but not in mine. It can't restore because some sort of codes appear after I try to restore it. Help pls thank you

My iPad froze and it can't turn on. I've watched some youtube videos on how to restore my iPad. Occasionally, it worked on my friend's iPad, but not in mine. It can't restore because some sort of codes appear after I try to restore it. Help pls thank you

Your iPad has be jailbreaked . None here can help.

I have a Ipad4 and now it shows a big screem and I can't use it any more. I did a lot of things like full restore and the Ipad keeps not work well. What can I do? Is it a hardware problem?

I have an Ipad4 and now it shows a big sceem and I can't use it any more. I did a lot of things like full restore and the Ipad keeps not work well. What can I do? Is it a hardware problem?
Look the 2 images on link below:
https://www.dropbox.com/sh/0arufrxzjwwmweu/6Fxz1Ljbmd

Try Settings > General > Accessibility > Zoom: OFF
Note: You may need to use 3 fingers to tap and scroll.

My phone froze and I can't use it any more. there is only a peal light. What can I do?

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