My phone says I am connected to wifi in settings, but phone shows 3G connection
My settings say that I am connected to my home Wi-Fi network, but I still have 3g connection on my phone. My iPhone would automatically connect at home until yesterday when this problem occurred. I have turned off the iPhone, turned off wifi and turned it back on, disconnected to my network and reconnected with my password, and nothing will work. In Settings, under Wi-Fi, it is ON, then there is a checkmark by my network name, followed by the padlock symbol and the wifi bars that show a strong connection. But at the top of my phone by the AT&T logo, it still says 3G, and I know it is 3G because I have tried to do some things that require wifi and an error pops up and says that I'm not connected. How do I fix this to get my iPhone to connect back to my home wifi network?
I would also try resetting Network Settings on the phone. Settings>General>Reset>Reset Network Settings. Phone will automatically reboot. Then you can try to reconnect to the WiFi network again.
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Hello NotAppleSavy,
Thanks for the question. After reviewing your post, it sounds like the computer wont connect to networks. I see you have used network diagnostic. I would recommend that you read this article, there are a lot of other things you can do in this article that may be able to help you resolve or isolate the issue.
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Have you tried clearing Safari? Clear Safari, close Safari completely and reboot your iPad. Try again.
Go to Settings>Safari>Cookies and Data.
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I am having trouble connecting to wifi on my I-PHONE,I have at&t as my service
Did you already try to reset the router?
Did you reset the iPod by holding the sleep and home button until the Apple logo comes back again?
Did you reset the network settings on your iPod in Settings/General/Reset?
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When I want to get on my wifi I tap my wifi in settings but it just loads and says unable to connect. It wont let me sign in. All my family's apple products are working. Why is this happening?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Again, another page saying that the device supports WiFi guests it but HOW to set it up? Where in the ultility is it?
Open AirPort Utility and click Manual Setup
Click the Guest Network tab below the icons
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If you follow this video you'll see how to delete your WiFi AP from the OS, this will allow you to select it again which I feel will correct your problem.
https://app.box.com/s/fe7v7h7kywjr23spumqp -
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Hi ..
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > General > Reset > Reset Network Settings
You may have to re enter your Wi-Fi password.
If nothing above has helped, try here > iOS: Troubleshooting Wi-Fi networks and connections -
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hmm, well I would say that raises the possibility of an issue with your ipad, and lessens one with your router.
What version iOS are you using? Update
Then Its time to try a restore.
How to update your iOS device
http://support.apple.com/kb/HT4623
How to back up and restore (iCloud and iTunes)
http://support.apple.com/kb/HT1766 -
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At the very least, I recommend you restart your router, (your internet box).
More detail on your problem is needed - are you in a submarine? On the moon? On a tropical island?
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haynes88,
Yikes! I want you to be able to make phone calls on your cell phone! I would recommend what others have stated on here as well. Remove the sim card for a good 30 seconds while the phone is off. Then try to make the phone call again. Have you ever replaced the sim card on your device before? You can always get a new sim card for free at a corporate store location: http://bit.ly/3SdsA Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport -
My Ipad can't connect to WiFi. I tried to reset and connect to the wifi network, it will divert me to the IOS page...could you please help? Thanks.
Try a soft reset or turn the device completely off then turn it back on again. Also you can toggle Airplane mode on for about 10 seconds and then turn it off. Sometimes that resets the radio signal inside the device.
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my iphone 5 and ipad 4th generation having the same problem of connecting to wifi, cannot load app store and cannot connect to itune store... help !!
Try this:
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