My phone will not ring when i get a call i have checked setting and volume is up

only had phone 1 week have 3 phones 1 itunes acount how do i set up multiple acounts in itune it keeps syncing all of our info

no, my do not disturb was not on. and on the do not disturb, you still get calls from those in your favorites.  I turned off the vibrate with any call or alert and put the flashing led in the accessible section on. 
but it should not do that.  it didn't even vibrate.  my girlfriend called me and texted me with phone on table while we were at dinner and nothing.  it went right to vm she said.  tower is full so something is wrong.
thanks for the idea though.
Laurie

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