My photos automatically sync to picassa but my videos from the iphone are not being copied.  Can anyone tell me how to do that?

my photos automatically sync to picassa but my videos from the iphone are not transferring.  Can someone please tell me how to get the videos from my phone onto my computer.  Thanks!

Contact the Apple online store for your country (1-800-MYAPPLE in the U.S. in Canada).

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  • HT1338 My phone is not updating I have enough meme pry but when it starts to update it always says error can anyone tell me how to fix that problem

    some one help me

    If you are trying to update to IOS 7, it appears Apple's download servers are 'overwhelmed' today.  I couldn't download the newest iTunes update or IOS 7 and there are a lot of discussions today about not being able to download.

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    Cheers,
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  • When I plug in my phone to sync, The pictures are not being copied to computer. My wife's phone was doing this on her pc, but now it's quit as well.

    When I sync my phone to my computer I have it on manually manage music etc... 
    My phone has never copied the pictures from  my iphone to the computer. This is my problem
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    Follow the instructions for XP in this article Copying personal photos and videos from iPhone, iPad, or iPod touch to your computer to import your photos from the phone to your computer when you connect your device, using the camera wizard.

  • I have 40 empty folders in my mailbox on ipad 3. They are shown on the left hand side of my mailbox screen.I have tried to delete them but they keep re appearing should they be there or can anyone tell me how to delete them. .

    I have 40 empty folders which have appeared in my mailbox. I have tried to delete them using the edit button but they keep coming back. I have done a factory reset to start my ipad as new but this has not removed them. They have now appeared on my wifes ipad air. Can anyone help please.

    Hi Go to Settings Email Accounts Delete Accounts Then add them back again. If that doesn't work Do a Factory Restore. Cheers Brian

  • There was away (before Mavericks) I could single click on an email and it would highlite but not open.  I could either delete or second click and the email would then open.  Can anyone tell me how to configure the prevue pane to that end with Mavericks?

    There was a way (before Mavericks) I could single click on an email in the "prevue pane" and it would highlite but not open.  I could then either delete it or click again and it would open.  With Mavericks that doesn't seem to be available making it impossible to delete an email in the prevue pane before I open it.  Its frustrating to have to go through all the monkey motions when I know I want to delete it from the get-go.  Does anyone know who to configure for that operation?  I'm using an iMac. 

    Wow,  have you ever seen 1 Billion in hard cash?  If not, I assure you it exists as well. 
    Try not to pick apart what others write because you "have not seen it." 
    I run TWO programs for protection of my MAC now and have been for sometime b/c developers of them become complacid thinking MAC is impermeable. 
    My MAC locked me out of it and two externals and when I finally did get back into them Norton Anti-Virus found a "worm."  When I asked the program to find the origin, it was traced back to an email, as you said, that I opened unintentionally.  I still have two external HDs for backup and a cloud backup now. 
    When ClamX ran after Norton was finished, ClamX found what it called as "spyware," and it's origin was in my email also.  I tried to delete the emails after the programs (both) identified the infected files, however once deleted and the computer is restarted, they were still there because I ran the scans again. 
    Now since we are no longer talking about how to turn on and off the view pane in apple mail; riddle me this,  why can't the developers of these antivirus and antispyware/malware programs get together and develop ONE PRODUCT that catches 90-95% of the viruses/worms/spyware/malware ect that get onto MAC's?  Is it because they are too busy thinking they don't exist? 
    I still run both programs and feel protected between the two.  If Norton said it was a "worm" then I believe it was a worm and if ClamX called it "spyware" then I believe it is spyware. 
    I had to wipe my MAC and do a fresh install to get it working again, then I had to open one of those externals (which was very, very difficult) multiple times until finally it displayed the message "you can view, but not change the data."  I exported as much as I could to my cloud and I had to format both of those too. 
    I still run both programs as I feel protected between the two.  If Norton tells me it is a "worm" then I believe it is a "worm;" if ClamX tells me it is "spyware" then I believe it is "spyware."  If it happens again, which my hope is that it won't, I will be more than happy to send the infected files to you!!
    Try not to "forum rage."  Support forums to post experiences and find answers, not nit-pick or claim not existance b/c you have not experienced it for yourself.

  • My ipad is no longer syncing automatically when I connect to my macbook pro.  Can anyone tell me how to fix this?

    I've had an ipad since late December 2010.
    In the past, it has always automatically synced when I connect it to my macbook pro.
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    Can anyone tell me how to fix this?

    The first thing to do is to launch iTunes on your Mac. Go to Preferences - under the iTunes heading in the menu at the top. Click on Devices. Make sure that you uncheck the box next to - Prevent iPods, iPhones and iPads from syncing automatically. Quit iTunes and restart your Mac.
    Connect your iPad to the Mac and launch iTunes. Select your iPad under the Devices heading on the left side of iTunes. Then click on the Summary Tab at the top right side of the iTunes window. Put a checkmark (select) in the box next to  - Open iTunes when this iPad is Connected. Make sure that all of the other boxes are checked as you desire according to what you want to sync. Click - Apply - in the lower right corner to sync.
    Disconnect your iPad after syncing. Quit iTunes. Then connect your iPad again and iTunes should launch and sync automatically.

  • I have the 2nd Gen iPad and imported my photos from my computer to my iPad awhile back. Now I'd like to sync it to new MacBook Pro and my albums are not showing up? Anyone know how to fix this?

    I have the 2nd Gen iPad and imported my photos from my computer to my iPad awhile back. Now I'd like to sync it to new MacBook Pro and my albums are not showing up? Anyone know how to fix this?

    You'll have to transfer them from the pc to the mac.
    There are some options
    Importing personal photos & videos from device to  your computer
    http://support.apple.com/kb/HT4083?viewlocale=en_US&locale=en_US
    Managing photos/videos
    Iphoto app for iOS
    http://www.apple.com/support/ios/iphoto/
    photo manager pro
    https://itunes.apple.com/sg/app/photo-manager-pro/id393858562?mt=8
    Photo transfer app
    http://www.phototransferapp.com
    Dropbox
    https://www.dropbox.com/referrals/NTMzMjg0NjkzOQ?src=global9
    Picasa
    http://picasa.google.com
    photo manager pro 
    https://itunes.apple.com/sg/app/photo-manager-pro/id393858562?mt=8

  • I have had nothing but problems after downloading Lion and turning on ICloud. Can anyone tell if I can delete photos from Photostream and if not why not! it is infuriating

    I have had nothing but problems after downloading Lion and turning on ICloud. Can anyone tell if I can delete photos from Photostream and if not why not! it is infuriating

    PhotoStream is purely a conduit for transferring pictures added to or taken on one device onto all the others seamlessly. Photos are held there only for 30 days. There is no way of accessing, viewing or deleting individual photos; you can reset the entire Photostream, erasing everything.
    http://support.apple.com/kb/HT4890

  • My songs are not being copied to my iPhone and even the sync is not completing every time it just shows that changes are being applied but nothing is happening on my iPhone

    My songs are not being copied to my iPhone and even the sync is not completing every time it just shows that changes are being applied but nothing is happening on my iPhone

    Hello transcend94,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Where are my iTunes files located?
    http://support.apple.com/kb/ht1391
    iTunes: Understanding iTunes Media Organization
    http://support.apple.com/kb/ht3847
    Avoid using different versions of iTunes, or you may be unable to locate content, or may import or transfer content to the wrong location.
    Best of luck,
    Mario

  • I am new to Mac Pro but am purchasing one online.  can anyone tell me how to get the information from my Toshiba onto the Mac.  there are no stores in the state I live in.  Do I need to find a location and will they do a transfer from my I Tunes etc?

    I am new to Mac Pro and am purchasing one online  tonight.  Can anyone tell me how to get my information - Itunes, photos, and videos transferred onto the Mac from my Toshiba.  the state I live in doesn't have an Apple store but I could take it to Minneapolis when I go.  Any ideas where to begin?

    You might profit from a visit to a Minneapolis Apple store. With a brand new Mac, I think they will be most helpful - not just with transferring files, but with other advice as well. And I strongly recommend you invest in a back up drive. The Apple folk can help with that as well.

  • I forgot the passcode to turn off restrictions. I have restored my iPad back to the factory settings and then synced it with the latest backup. The restrictions are still on and it is asking for the passcode. Can someone tell me how to get that off.

    I forgot the passcode to turn off restrictions. I have restored my iPad back to the factory settings and then synced it with the latest backup. The restrictions are still on and it is asking for the passcode. Can someone tell me how to get that off.

    The only option is to wipe the device clean and restore it to factory settings.  Hope you have a backup.
    Follow the instructions in  iOS: How to back up your data and set up your device as a new device http://support.apple.com/kb/HT4137 to restore the device to factory settings.
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     Cheers, Tom

  • Can anyone tell me how to restore my itunes library and playlists? After I downloaded mountain lion my library is missing and my devices can be synced to only one library ...the missing one

    can anyone tell me how to restore my itunes library and playlists? After I downloaded mountain lion my library is missing and my devices can be synced to only one library ...the missing one

    That .itl file actually is the library -- at least the critical part of it although the library is actually many files and folders.
    Try starting iTunes and immediately hold down the option key.  When it asks, guide it to the .itl file.
    It's really hard to say without being able to poke around your computer.  Upgrading should not delete the old library, but still it happens to the very, very few which is why we make backups before updating.  If the old library file is gone then so are your playlists.  You can always see if the following is of any use:
    iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451

  • Firefox is not remembering passwords for sites that i visit regularly. Ihave checked the box "remember passwords for sites" in the security tab under tools, but the passwords are not being remembered when I return to the sites.

    Firefox is not remembering passwords for sites that i visit regularly. Ihave checked the box "remember passwords for sites" in the security tab under tools, but the passwords are not being remembered when I return to the sites. I am running v 3.6.18

    Websites remembering you and automatically log you in is stored in a cookie.
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    * https://support.mozilla.com/kb/Private+Browsing
    * In [[Private Browsing]] mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
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    Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.
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  • The option to sync apps is no longer available in iTunes, though it used to be. Can anyone tell me how to access the sync apps button please?

    Can anyone tell me how to access the sync apps button please? I used to be able to select it but it is no longer visible.

    You have to connect and select iPhone in computer iTunes Sidebar.
    If you don't see the Sidebar, toggle it on in iTunes menu View > Show Sidebar.
    Take a look at this screenshot on updating apps.

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