My Powerbook is bleeding electricity

Dear Apple & Apple Support,
I have discovered that my powerbook bleeds electricity across its casing/chassis when plugged into USB devices that have their own power source. This discovery came after a few instances, including getting shocked while trying to unplug a USB device, consistent "alive" sensations when touching the notebook and the ability to feel the "charged" state of the notebook through other people when they are touching it.
I am however in a difficult situation of trying to resolve this issue. I am currently living in Russia (Major Problem #1). My notebook is the only way I can make money... and even at that I don't always make enough to feed myself and family.
I have dealt with the Apple IMC office in Saint Petersburg. While the staff is friendly enough, the process of getting problems addressed is not. My iPod that has been broken for the last 12 months of the 14 months that I have owned it is still dead and was even further damaged by Apple IMC who failed to process the iPod even-though they had it for two months.
Apple Cupertino has been unresponsive to my requests. I am unable to call into the office... e-mails and newsgroup posts go unanswered.
So while I continue to use my Powerbook... getting electrified and mildly electrocuted in the process, i am at a loss as to what to do. If this was a normal problem with the Powerbook and/or its components that i can understand various options. However, this is actually a rather serious problem that holds extreme liability on everyone's part.
Two solutions that I find to be very acceptable and appropriate in this situation are as follows:
Solution #1: The notebook can be given to Apple IMC with clear instruction from Apple as how to process the repair/exchange. In the meantime, a replacement powerbook (iMac or Powermac) will be made available until my Powerbook is repaired/replaced.
Solution #2: Apple will send a replacement Powerbook to Apple IMC. I will then directly exchange the Powerbooks with Apple IMC.
But the crux of the problem is that Apple is not responsive and Apple IMC only cares about the inflow of cash.
While I know that the forums are not a solid environment to post such matters, I have so few options that I sit here on a prayer hoping that i will get some sort of official response.
Michael Hamson
Home: +7 (812) 570-9110
??. ?????? ?.1 ??.80
?????? 189620
??????

hi there.
I used to live in indonesia and i found the exact same problem. but i knew for a fact that the electricity there is not grounded in most homes. i used my computer there for 3 years without any problems while plugged into a special grounded regulating powerbar at my office, and at home i would watch dvd (not touch the machine often) while it was charging and then do my work off battery. I know it is a pain, but when i got back to canada it worked fine without the zaaaaap! i know this isn't helping much but just so you know, i don't think Apple will do anything to help you. (They won't even replace my new machine that has been malfunctioning regularily for 6months and has been in the repair shop ten times, although they will reimburse you for a rental when you have hardware issues) But if you run your finger accross the machine and it feels like you are massaging a power line, it is definately because you are in a place with dodgy electricity. In my experience, i just took it as another interesting aspect of life in a different country, the way it is. But if you are there for good then some electrical work will definately help. It is not your machine.

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One time I walked across a wet carpet because of a flood, touched a computer keyboard, and fried the computer with my static electricity.
Message was edited by: a brody

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kristin. wrote:
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USB 2.0 hubs and devices increase the PB's fan activity. For connecting low speed devices, use a 1.1 hub. If you need an external hard disk, better choose a Firewire or a Combo drive.

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What is up with this???

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Static Electricity Discharge

i just got a new macbook and whenever i put it in its case to travel it builds up a lot of static electricity and i get shocked, when i take it out and touch a metal part (screw or usb port). does this cause damage to the laptop? if so, how could i tell? it is important to note that the computer is off whenever i get shocked.

While a bit of static electric discharge probably won't hurt anything I wouldn't touch any of the I/O ports. There's some screws visible in the case that I'd try to remember to touch before you go plugging something into the USB or such port.
I've not really encountered too much static electricity in my MacBook (too humid in Indiana in the summer I guess) but I remember my PowerBook used to shock me. Never had any trouble with it.

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It this a lost cause or what am I missing? Is this machine just a nice coaster at this point?
T.

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I wonder what I can do about it....
1) I could take a can of compressed air and just blow 'em around in there
But then wouldn't they all just end up at the front and that wouldn't really fix anything...
2) Maybe I could like, take a vacuum and try that...
But I don't have a vacuum (wood flooring), and wouldn't that be like dangerous for electrical shocks and stuff?
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My Powerbook is bleeding electricity

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