My printer will not stay on the network

I have a HP 5520. My Mac do cannot see the printers.

See this HP support article. Not all of the steps are applicable, and there may be a more relevant article for your model.

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Printer will not stay connected to network

The printer will no longer stay connected to the network. If we turn the printer off and back on again it will print but shorly after it says "The printer is not connected. Again, turning it off and back on again will allow it to connect. Tried uninstalling it and reinstalling, did not make a difference. The firmware is the latest and all drivers are up to date.
Solution?? I have two kids in college and this is becoming very frustrating.
Thank you,
Joanie

Hi @jraitt , I would very much like to help you with your 6500a plus.
Please use the following document to troubleshoot the issue, and let me know the outcome of your efforts; Printer Does Not Maintain Wireless Connection.
As a work around, if the issue persists, you could connect an Ethernet cable from the printer to the router. This will disable the wireless in the printer and possibly allow a more stable connection. If however you connect an Ethernet cable and the issue persists, we will then know the issue is not the printer at all and is the router.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

My printer will not connect to the network and i cannot find drivers for it

I just installed Win 10 64 bit and I lost all connection o my printer it is saying I am on another network and each time i try to load the drivers for it it fails

Hello vikagor,
Thank you for visiting Apple Support Communities. It sounds like you are talking about cellular data not phone calls that's the issue.
For troubleshooting cellular data issues please see:
iPhone cellular data connection issues
Note the first symptom is, "No connection over cellular network, but works over Wi-Fi".
Take care,
Nubz

Can`t install my brother printer model mfc-j5910, the printer will not apear in the menu and I did more than twice an update. please help

Hi there,
try to reinstall my Brother Printer after the Maverics update, but it seems it is not longer possible. I loaded tons of software from Brother and Apple support and run the installatin, but the printer will not apear in the printer menu.
Before the update the printer worked fine via WLan and yes both are in the same network. With my second Notebook it works just as fine, can`t figure out what is wrong.
I need my printer for daily work, please help me out
best regards

Try resetting the printing system:
http://support.apple.com/kb/PH14141

My wireless internet is working with all of my other devices but my imac will not connect to the network?

Can anyone help? My wireless connection is working on both my iphone4S and my ipad2, but my Imac will not connect to the network.

First run Software Update to make sure your iMac is up-to-date.
Even though things are working OK on other devices there may still be issues with your modem or router so it's best to start there. Locate the manuals on both devices and reset each. Do the modem first then the router. Next make sure the router has up-to-date firmware. If the problem continues after updating resetting and updating both devices then download and install iStumbler and let it run for about 30 minutes. iStumbler will scan your area for the Wi-Fi networks being used, pay attention to the channels each network is set to. Most routers are pre-set to channels 5 or 6 and if you are in a congested area and all the routers are set for channel 5 or 6 then you can see where there might be a problem. Set your router's channel to one not being used in your area, you have at least 14 channels to choose from. Also check to see if your router is using 802.11n, if it's not then it would be wise to upgrade the router to a faster device.
Next is if you are still having issues the problem could be your ISP's DNS settings. If you want to learn about DNS please read CNET's DNS Article and MacWorld's DNS Troubleshooting . Then use the instructions below to reset the DNS settings:
1. System preferences
2. Network
3. Click Advanced
4. Click DNS tab
5. Click + sign
6. Add 208.67.222.222
7. Click + sign
8. Add 208.67.220.220
9. Click OK.
10. Exit System Preferences

Printer will not stay on model C5500

Printer has worked great until I changed the ink cartridge. Now it will not stay on. All the trouble shooting did not work. I get error messages. I was told it is out of warranty but if it is not a software issue (cost 20.00) I could buy a new one for more than local prices. Local prices as low as $101 HP price $200. A simple answer from support that it was a service issue and not software would help. No go for the money. Any answers to my problem. I am very upset with HP. How can changing a cartridge cause the entire unit to stop working. I will print then shut off. It passes all self-test then shuts off. HELP

See this HP support article. Not all of the steps are applicable, and there may be a more relevant article for your model.

HP 3054 Wireless Printer WIll Not Stay Connected -

I have had an HP 3054 wireless printer for the last few years. During this time I had minimal setup issues with the printer. Last month I moved out of state and have had constant issues.
Most recently I have been able to "see" the network when setting up the printer but it would not connect. I have a UBEE modem router and both a PC with Windows 7 (64 bit) and a MacBook Air with Mac OS 10.7.5
After HOURS (and I mean like 12 hours in total) of playing around on looking on these boards I somehow got it connected to both wireless yesterday. Last night we had a storm, the power went out and thus my printer was offline and would not reconnect to the network again.
I am not very technical, but I had tried to do a "static lease" yesterday which I thought would keep it from changing the IP if something like that were to happen?
I have no idea exactly what I did, but it looks like I was able to reconnect this morn by reinstalling the software and changing the control channel on the wireless router. I NEVER had to do this with my old qwest router.
Can someone tell me if I am better off just getting a new printer? This is a real hassle and annoying is an understatement.
I need a much more permanent solution to this issue.
Thank you for your time and help!

Hello JRYREX,
Please let me take a moment to say "Welcome" to the HP Forums.
I hope you enjoy your experience!
To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you were able to get the printer back on the network. I would like to offer a link that will assist you in the future if this issues happens again. Please click on the following link for when the Printer Does Not Maintain Wireless Connection.
If you are interested in purchasing another printer, I suggest that you consider a model that has the Wireless set up wizard on the front panel of the printer. Officejet models has this option.
If you have any other questions of concerns, please feel free to write me back at any time.
I hope you have a Great Thursday.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Ipod touch will not stay connected to network after trying to use scrabble

I had a new ipod touch and purchased the scrabble app from EA games. I could not log into facebook to load my games onto the app on my touch. The ipod would send me to my home page and disconnect me from the internet. Eventually my ipod would not connect to the network at all. I called Apple and they determined that the ipod was faulty and sent me a new one. Upon receiving the new ipod I downloaded and tried to use Scrabble again not thinking that the problem was the Scrabble app from the get go. Now again my ipod will not stay connected to the network. I have deleted the Scrabble app and reset my network settings and still nothing. It will occasionally connect but I cannot do anything with the ipod. However, it will work when plugged into my computer. I have contacted EA Games with the problem and they have "escalated my issue to their expert team", but I have yet to hear anything back from them. Anyone else having similar issues and know how to resolve this?

See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

Printer will not list in the drop down menu

I have an HP Officejet 6500A (E710) printer running with Windows 7. When I route a word document to the print menu the "name" box is empty. The drop down menu includes the all the printers with the Officejet as the default printer but when I clink on it, it will not appear in the "name" box. I have removed the driver and reinstalled it without effect. I would appreciate any suggestions as to how I might print a document.
This question was solved.
View Solution.

Sorry that you are having a problem with the printer not showing up in the drop box.
Try to restart the print spooler.
1. Click Start Menu
2. Type in Services in search bar.
3. Click on it.
4. Scroll down to Printer Spooler.
5. Stop it and Restart it.
Let me know if this helps.
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

IOS Active Tasks will not push outside the network?

Hello All,
So I have been testing out the Mavericks OSX Server, and Mobile Device Management..
So far, I have been able to enroll my iOS successfully when connected to the network. I am also able to apply "remove passcode" with no issues.
The issue occurs when I am attempting to apply any changes to the iOS when its not connected to the network. It would just sit on "pending..,"
Below are the ports I have allowed on my SOnicwall :
2195-2196 (TCP)
5223 (TCP)
1640 (TCP)
443 (TCP)
I have verified via a port scanner that the following ports are open 80/443/1640.
Any suggestions?
Thank you,

I figured it out.. it had to do with my FQDN and DNS.. apparently, my public DNS had not updated the IP.. once that was completed, all is good now

HP 3050 will not stay on the wireless network for more than a few minutes at a time.

My HP DeskJet 3050 J610 is constantly dropping the wireless connection. It won't stay on for more than a few minutes. If I power cycle, it comes right back on, but drops again after a few minutes. It will print fine from a USB. When it drops off, pings time out even though the device shows "ready" in Windows 7, Windows XP and OSX. I've done everything HP suggests - static IP, upgraded firmware, diagnostic tools, etc. I am out of options.
I can hit print right now, printer shows as ready, then I will get a print error. If I go over and power cycle the printer, my document will print - most of the time. It will remain on the network for a few minutes, then stop working. As soon as I power cycle it, I get a few more minutes before it drops. It has always done this from day one.

I don't have another wireless network close by that I could test it on. I'm a little isolated. i might be able to work out a time when I could take it by a friend's house, but he's over an hour away.
I have a Win 7 laptop, a Win XP desktop and an old Mac Powerbook as well as an iPod Touch and iPad 3 that use my wireless network without any problems - besides the fact that hardly any of my devices will talk to the other... But that's an OS issue. They all see the network, and the printer after I cycle the power on it.
My wireless router is a Netgear WNR2000. I remember monkeying with the channels when I frist got this printer a few months ago, but I don't remember what all I did. Since I did a firmware update on the router, the channel is now set to Auto. If there's a channel you think I should try, let me know what it is. The printer shows up on the list of devices in the router, but that may be because I have its address reserved for the static IP. Interestingly, the router sees the printer, even though my devices cannot. I did a ping just now while checking that, and got this - which is unusual. Normally they all time out.
Pinging 192.168.1.150 with 32 bytes of data:
Request timed out.
Request timed out.
Reply from 192.168.1.150: bytes=32 time=3223ms TTL=255
Request timed out.
Ping statistics for 192.168.1.150:
    Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
    Minimum = 3223ms, Maximum = 3223ms, Average = 3223ms
Played around a bit more pinging between devices and got this oddity - without a power cycle just a couple minutes later.
ping 192.168.1.150 -n 50 -l 500
Pinging 192.168.1.150 with 500 bytes of data:
Reply from 192.168.1.150: bytes=500 time=527ms TTL=255
Reply from 192.168.1.150: bytes=500 time=10ms TTL=255
Reply from 192.168.1.150: bytes=500 time=12ms TTL=255
Reply from 192.168.1.150: bytes=500 time=20ms TTL=255
Reply from 192.168.1.150: bytes=500 time=18ms TTL=255
Reply from 192.168.1.150: bytes=500 time=13ms TTL=255
Reply from 192.168.1.150: bytes=500 time=11ms TTL=255
Reply from 192.168.1.150: bytes=500 time=19ms TTL=255
Reply from 192.168.1.150: bytes=500 time=17ms TTL=255
Reply from 192.168.1.150: bytes=500 time=15ms TTL=255
Reply from 192.168.1.150: bytes=500 time=10ms TTL=255
Reply from 192.168.1.150: bytes=500 time=20ms TTL=255
Reply from 192.168.1.150: bytes=500 time=19ms TTL=255
Reply from 192.168.1.150: bytes=500 time=17ms TTL=255
Reply from 192.168.1.150: bytes=500 time=15ms TTL=255
Reply from 192.168.1.150: bytes=500 time=11ms TTL=255
Reply from 192.168.1.150: bytes=500 time=21ms TTL=255
Reply from 192.168.1.150: bytes=500 time=19ms TTL=255
Reply from 192.168.1.150: bytes=500 time=17ms TTL=255
Reply from 192.168.1.150: bytes=500 time=13ms TTL=255
Reply from 192.168.1.150: bytes=500 time=14ms TTL=255
Reply from 192.168.1.150: bytes=500 time=20ms TTL=255
Reply from 192.168.1.150: bytes=500 time=18ms TTL=255
Reply from 192.168.1.150: bytes=500 time=16ms TTL=255
Reply from 192.168.1.150: bytes=500 time=14ms TTL=255
Reply from 192.168.1.150: bytes=500 time=13ms TTL=255
Reply from 192.168.1.150: bytes=500 time=21ms TTL=255
Reply from 192.168.1.150: bytes=500 time=18ms TTL=255
Reply from 192.168.1.150: bytes=500 time=15ms TTL=255
Reply from 192.168.1.150: bytes=500 time=15ms TTL=255
Reply from 192.168.1.150: bytes=500 time=11ms TTL=255
Reply from 192.168.1.150: bytes=500 time=18ms TTL=255
Reply from 192.168.1.150: bytes=500 time=16ms TTL=255
Reply from 192.168.1.150: bytes=500 time=14ms TTL=255
Reply from 192.168.1.150: bytes=500 time=10ms TTL=255
Reply from 192.168.1.150: bytes=500 time=18ms TTL=255
Reply from 192.168.1.150: bytes=500 time=16ms TTL=255
Reply from 192.168.1.150: bytes=500 time=14ms TTL=255
Reply from 192.168.1.150: bytes=500 time=22ms TTL=255
Reply from 192.168.1.150: bytes=500 time=19ms TTL=255
Reply from 192.168.1.150: bytes=500 time=18ms TTL=255
Reply from 192.168.1.150: bytes=500 time=16ms TTL=255
Reply from 192.168.1.150: bytes=500 time=14ms TTL=255
Reply from 192.168.1.150: bytes=500 time=22ms TTL=255
Reply from 192.168.1.150: bytes=500 time=20ms TTL=255
Reply from 192.168.1.150: bytes=500 time=18ms TTL=255
Reply from 192.168.1.150: bytes=500 time=16ms TTL=255
Reply from 192.168.1.150: bytes=500 time=14ms TTL=255
Reply from 192.168.1.150: bytes=500 time=9ms TTL=255
Reply from 192.168.1.150: bytes=500 time=20ms TTL=255
Ping statistics for 192.168.1.150:
    Packets: Sent = 50, Received = 50, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 9ms, Maximum = 527ms, Average = 26ms
Is there a possibility that the printer is going into a standby state and having trouble waking when traffic hits? I don't know if that's possible, just seems like it looking at this.

Adobe Print will not create files in Network Locations

Hi,
We've just installed 5 new Win7 64bit machines on our network which were shipped with Acrobat Standard X. The server is Windows 2003 SBS.
2 out of the 5 machines can only use Adobe PDF Printer to create pdf's to the local drives rather than the shared network drivers. These users (including myself as Administrator) have full access and control over the network drives and have no other connection issues. The printer settings are identical on all the new PC's and the port is Documents\*.pdf
The error message is simply "error-printing" in the What's Printing dialogue box, no other pop ups or notifications.
There are no further details in the Event Viewer.
Win7 suggests making the Adobe PDF the default printer, which does not resolve the issue.
I have tried CutePDF as an alternative, which does fullfill this function, but I do not want individual users on different software, and certainly do not want to set a precedent myself!
I've tried searching on this formum, but pdf "printing" and "creation" seem to be interchangeable phrases for various problems!
Thanks in advance for any help,
Andy.

As a web designer - IMHO, Internet Exploder is absolute garbage disguised as software. This (and thousands of other threads in this and many other forums throughout the web) is just more proof of that. I've used Firefox since 2002 when it was still called Mozilla. It does about a million things IE can't and won't, and does them better, faster, and more sensibly.
Microsoft KNOWS that most corporate workstations have Windows and most I/T departments forbid installation of unapporved software, including browsers, so (by a very slim margin) IE is still the most used browser in the world, but... that doesn't by any means make it the best choice. Because they know so many people are literally FORCED to use it at work, they will not make it more functional than they absolutely have to, because they don't care if people like it or not, when they have no other choice.
On a home computer, it's different, and that's why Firefox is just a fraction of a percentage point behind IE in worldwide use, and thanks to iPhones, Safari is rapidly climbing the numbers too.
Rather than trying to work around something that even Microsoft won't bother to fix, abandon their junk and go with Firefox, Opera, Chrome or Safari. It won't be long till you're glad you did.

Printer will not connect to wireless network

I have followed all the troubleshooting ideas, but still keep getting the following message... "This computer appears to have a working internet connection, but cannot find "Deskjet 2540 series [CA8F2C]._ipp_tcp.local." You many have typed the address incorrectly." Does anyone have any ideas what to do to fix this problem?

Hi , Welcome to the HP Forums! I see that your HP Deskjet 2540 will not connect to your wireless network on Mac OS X 10.7. I am happy to help! Please try the steps within the following guides: 'Printer Offline' or 'Printer Not Responding' Message (OS X).Printer Does Not Maintain Wireless Connection.How to troubleshoot Wi-Fi connectivity in OS X Lion or earlier. Hope these guides are helpful, and have a nice day! “Please click the Thumbs up icon below to thank me for responding.”

The publishing settings page does not open when I click on the domain name and the iWeb application will not stay on the dock.

Hello,
I have been trying to help a friend who is having problems publishing her website. (She has done so previously using Mobile me)
There seem to be a couple of things wrong with the application,
1 if I drag the application icon onto the dock, it won't stay there
2 I wanted to change where her site is published to (she has bought a domain name and has a hosting service now) but when I click on the domain name I do not get the "site publishing settings page" so we can't enter the new details. All that comes up is the main page of her website.
I would suggest uninstalling and re-installing Iweb, to see if that clears the problem, but as Iweb came pre-installed with her Imac, I am not sure that we can do this.
Any ideas please?
she's using and imac 24 in (approx 4 years old) and running osx 10.5.8

NO - not correct. Even if you are still using iWeb 08, you can still publish to another host and not MobileMe. You do this by selecting the option 'Publish to a local folder" and this will publish the site to your desktop and you can then use an ftp programme such as Cyberduck to upload your site to your host.
MobileMe will not be here after the end of June, so you will have to find alternative hosting. They are not taking any new subscriptions.
On new Macs, iLife 11 is pre-installed, but only iPhoto, iMovie and GarageBand are included, not iWeb and iDVD. The Apple Online store is not selling the boxed version of iLife 11 any longer, so if you want to upgrade to iLife, then you'll have to look online at Amazon.com or Amazon.co.uk for a boxed set of either iLife 09 or iLife 11. Both contains iWeb 09, which is what you would want.

The bookmark menu will not stay in the background when I select a bookmark to view.

when I open the bookmark menu then select a bookmark, it opens properly, then the bookmark menu returns to the front. I have to click somewhere on the screen I want to bring it forward again. This happens with each bookmark I open. The menu doesn't want to stay in the background.

Hi,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Also, if you have installed any Windows tweaks you can try to adjust the settings in that program.

My printer will not stay on the network

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