My RealPlayer is not downloading videos anymore on Firefox 28. My Realplayer plug in is no longer seen in my extensions section either. How can I fix this ?

My RealPlayer download feature (the button that appears on top of a video to allow a download) was working fine until a few days ago, when I installed the latest Flash player update (12 something). Now, my Real Player does not work, at all. In fact, when I looked for the Real Player plug in in my 'Extensions' folder, it was not there (though it is listed in my 'Plug In' section). How can I get my Real Player download to work again, as well as have it return to my 'Extensions' section ?
Thanks,
Gary

Thank you for your question, and apologies for the delay. I have found some more information that may help answer your question. Below is the current knowledge base article that has what we know about the RealPlayer extension and add on:
*[[Fix problems with RealPlayer add-ons]]
*[https://support.mozilla.org/en-US/kb/re-enable-add-ons-disabled-when-updating How to re-enable the plugins disabled during and update]
[http://www.real.com/resources/download-one-video/ Alternative download videos]
Please post back letting us know if this helps.

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