My serial number provided won't work

Hello,
The reason for me contacting you is because I've had this Adobe Creative Suite 5.5 Master Collection for about 2 years now and have just found a need to use these programs. Unfortunately, when I received my serial number and tried to submit, the message came up that the serial number was invalid and to contact Customer Support if problem persist. Can you please tell me what can be done to fix this problem?
Thanks,
Larry Bailey

You might be using the wrong serial number - if you have the discs it is on the disc case.
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Otherwise, the following might help:
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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