My sleep / wake button is stuck down and requires a great deal of force to unlock / lock the my iphone 4. help?

The lock button is stuck dont and wont come back up. i can still lock the iphone 4 but it requires alot of force and i am afraid of breaking it. i have only had this phone for about 4 months and have had a case on it since day one. Someone please help!!

If there is Warranty or AppleCare make Genius reservation or set up Service and take or send to Apple for resolution. If no coverage, you can use virtual Lock Button. Tap Settings App > General > Assessibility > Assistive Touch > ON > tap new white screen button > Device > Lock Screen. This can even be used to turn OFF iPhone, by holding down on it. To turn iPhone ON, connect to power, charger or USB of computer.

Similar Messages

  • HT201401 my sleep / wake button is stuck down and requires a great deal of force to unlock / lock the my iphone 4. help?

    the button was working 30 minutes ago and all of the sudden stopped working. I have only had this phone for about 4 months and have had it in a case the whole time. Please help!!

    Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider)

  • HT1414 Sleep wake button is stuck..??? How do you unstick?

    Sleep wake button is stuck..??? How do you unstick?

    See the previous discussions on the right side of the this page under the heading "More Like This".

  • I have An Ipod Touch 4g and My Sleep/Wake Button is stuck inside so i am unable to press it How can i fix this?

    I have An Ipod Touch 4g and My Sleep/Wake Button is stuck inside so i am unable to press it How can i fix this?

    If not caused by accidental damage, the iPod Touch includes a one year warranty. If your iPod Touch remains under warranty, you can call AppleCare or make an appointment at an Apple store if there is one nearby. If the iPod Touch remains under warranty you open the iPod Touch youself or by a 3rd party, doing so will void the warranty. If you live near an Apple Store, make an appointment to see if the store can get the button unstuck. If not under warranty, there won't be any charge for this.

  • My iPhone 4s blacked out on me. I cannot do a hard reset because my Sleep/Wake Button is stuck in the down position. What can I do?

    My iPhone 4s blacked out on me. I cannot do a hard reset because my Sleep/Wake Button is stuck in the down position. What can I do?
    This happened one time before but a day later it was magically on again!

    Sounds like it's time to bring your phone to Apple for evaluation

  • Sleep wake button is stuck - what to do

    sleep wake button is stuck in a pressed down mode - how may I correct this? Help!

    Schedule an appointment at your local Apple Store/Genius Bar and see if there is anything they can do to help.  I wouldn't risk trying to resolve it yourself at this point just yet.
    B-rock

  • My sleep/wake button is stuck, out of warranty options?

    Alright, my iPhone 4's sleep/wake button became stuck last Sunday, and hasn't popped out at. I have an appointment on Sunday with the Geniuses but since my phone is out warranty, I'm expecting my wallet to take a hit. Are there any options available in relation to repairing my phone instead of paying $200 for an out-of-warranty replacement?

    you can always google to see if there's an iPhone repair shop near you and see what they charge.....

  • Iphone 4 power button is stuck down and iphone won't turn on

    My iPhone 4 power button is stuck down, and it won't come back up. The next best part is, my phone is either off or dead i don't know which, and i plug it into my computer/wall charger and nothing happens.

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                                              

  • My sleep/wake button is broken/jammed and I forgot my password help

    I need to restore but in order to do that I need to put my phone in recovery mode. However, my sleep/wake button does not work. It's jammed I think because I can't press down on it. The button isn't a big deal to me but since I forgot my lock code I don't know what else to do. I no longer have access to the computer I orginally synced it to. I've searched but everything either says to restore or do something that requires the screen to be unlocked. It's and ipod touch 4th gen

    Use this program to place the iPod in recovery mode.
    RecBoot: Easy Way to Put iPhone into Recovery Mode

  • The sleep/wake button is stuck

    How do you unstick the button?

    Hello tgn1222,
    The following article has a few things that you might try in order to get your sleep/wake button working again.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Sleep/Wake button will not lock or unlock iPhone
    To lock the phone, press the Sleep/Wake button. Note: By default, if you don't touch the screen for a minute, iPhone locks automatically.
    To unlock iPhone, press the Home button or the Sleep/Wake button, then slide the slider.
    If either of the above steps don't work, try turning iPhone off and then on again.
    If the iPhone will not power off, reset it.
    Try to lock or unlock the phone.
    Cheers,
    Allen

  • TS3274 has anyone had a problem with the on/off button being stuck down?  my IPad is on, but the power button is stuck down and I cannot power off

    I have and IPad 2.  I realized (while travelling by air) that my power button was stuck in the down position.  I cannot power off my IPad.  Wondering if anyone has experienced the same issue and what you may have done to rectify?  I think Apple may be aware of this problem.  I stopped into an Apple store and they were not supprised, but I could  not make an appt because I was traveling and did not live in the area.  Thanks for any ideas.

    Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
    Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
    Thanks again!

  • My iPhone 4s Power Button is stuck down and it won't turn on

    I tried plugging it into my computer and it didn't turn on either.

    Hold the HOME and SLEEP buttons until an Apple logo appears. If nothing happens after holding for up to 30 seconds your phone is broken. If something other than an Apple logo appears follow the on-screen instructions.
    But if you "forgot" your passcode you will have to restore your phone using iTunes. If you use the last computer you synced the phone to this will remove your passcode. If you use any other computer, or you never synced your phone, you will lose all content.

  • Stuck sleep/wake button

    Hi everyone. I have an iPod for almost 6 months and in its second month I cracked its screen. But it was a really small crack, it didn't even bother me in. It was only there on the right bottom side and I was happy with it.
    Last week when I was changing the song suddenly the sleep/wake button was stuck.
    I knew they would change it for free because of the warranty. But they say since the screen is cracked, ipod is out of warranty and I have to pay 150$ for replacement of the sleep/wake button+the screen. It is ridicilous.
    I really need help.
    I can't

    I dropped my phone and the button became stuck as well. The phone would begin to go into reboot mode as soon as it went to "sleep". I went to the Apple Store and they explained that it would cost the usual $250.00 to fix.
    SHORT TERM FIX: In my case, I turned off the auto-lock option and left the screen on all the time. My phone only went into reboot mode when it went to sleep. This kills the battery life (and I carry the charger with me 24/7) but the phone still works. This is a short term solution. With 3G iPhones coming out soon (hopefully next 2 or three months) I did not want to spend $250.00 on repair. New Apple products are hard to predict so I probably wrong but I did not want to spend that much when I could get a new (and probably much better) phone down the line.

  • My ipod touch is not recognized on itunes and will not turn on or give me the battery sign. I have tried toubleshooting it by holding down the home button and the sleep/wake button, but it doesn't work. What do I do to fix it?

    My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?

    Device Not Recognised
    For PC
    http://support.apple.com/kb/TS1538
    For Mac
    http://support.apple.com/kb/ts1591

  • HT4354 sleep/wake button stuck- AGAIN

    I gave my daughter an ipod nano 6th gen for her birthday in may 2011.  by April 2012 the sleep/wake button was stuck and we went to store for service.  we were given a new nano.  now (about 11 months again) the new one is experiencing the same problem, but the online system indicates we have no warranty or service suppor recourse.  Are these supposed to be this way?  we have several apple products in our home and have never had such a frustrating problem before. 

    Hello, ksebolt. 
    Thank you for visiting Apple Support Communities. 
    I am not sure what region you are located; however, I will include the repair pricing for the United States.  If you are not located in this region, select the appropriate region from the drop down, select Repair Pricing and your model. 
    Service Answer Center - iPod
    Cheers,
    Jason H. 

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