My track pad scrolls but will not click any ideas ?

If when pushing down neaer the bottom of the trackpad you can't get it to click and you don't hear an audible sound and feel it click then the trackpad has something stuck under it or it has failed. You'll need to take it in to an Apple store to have the trackpad replaced or removed and cleaned if that is possible.

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My I pad died and will not charge.Any ideas on how this happened or if it can be fixed.it's not even 6 months old.

My I pad went black at 56 % battery.I tried charging it but it will not even charge now.Any idea on what happened or how it can be fixed?

Never mind I got it to work by holding down the home and power button for about 15 seconds.

I have a canon AirPrint printer an iPad 4 Which are connected to the same wifi connection but will not work any ideas

I have a canon airprint printer new + an iPad 4 also new which are connected to the same wifi router but the iPad cannot find the printer no matter what I do I can't find the printer ? Any idea's

You don't mention the router model but some Thompson routers appear to have a problem working with Bonjour/mdns. There's some information here:
http://blog.hosk.in/2011/01/telecom-nz-thomson-tg585v8-with-apple.html

I just created a new profile/user on my MacBook Pro. My pointer/mouse. It works fine in my older user profile, but when I go to the new profile my mac will not respond to clicks. Mouse moves but will not click. Already tried restarting and the pram zap.

I just created a new profile/user on my MacBook Pro. My pointer/mouse on my trackpad. It works fine in my older user profile, but when I go to the new profile my mac will not respond to clicks. The Mouse moves but will not click. Already tried restarting and the pram zap. The problem starts when I log out of my main profile. I get to the login screen and my laptop stops responding to clicks. When I manage to make my way back to my main profile the mouse works perfectly. Should I just delete the new profile and try again?

If the modem is also a router, either use the modem in bridge and run pppoe client on the TC.. that is assuming ADSL or similar eg vdsl. If it is cable service.. and the modem is a router, then bridge the TC.. go to internet page and select connect by ethernet and below that set connection sharing to bridge.
Please tell us more about the modem if the above gives you issues.

Bookmarks toolbar Firefox 10.0.2/OSX 10.6.8 - gone. View Toolbars Bookmarks Toolbar - checked. Dragging URL's to bookmarks toolbar area no longer works. Gray area appears/disappears when checked/unchecked but will not show any or accept new bookmarks.

My bookmarks toolbar in Firefox 10.0.2 Mac OSX 10.6.8 suddenly disappeared. View>Toolbars>Bookmarks Toolbar is checked. Dragging URL's to the bookmarks toolbar area no longer works. The gray area appears and disappears when checking/unchecking under View/Toolbars menu, but will not show any or accept addition of bookmarks.

Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"
*Open the Customize window via "View > Toolbars > Customize"
*Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
*If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar
*If missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
*If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up
*http://kb.mozillazine.org/Toolbar_customization
*https://support.mozilla.org/kb/Back+and+forward+or+other+toolbar+items+are+missing

HT1449 I've transferred my itunes library from PC to Macbook pro running latest itunes and now it will not recognize my iPods (nano 4 and 5th Gen an Ipod touch). All music is there and playable but will not recognize any devices

I've transferred my itunes library from PC to Macbook pro running latest itunes and now it will not recognize my iPods (nano 4 and 5th Gen an Ipod touch). All music is there and playable but will not recognize any devices. Help please

The ipod is not a backup/storage device.
You need to copy everything from your old computer to your new one.
The Apple store will do this for you, you can call apple support and they will help you, you can use google.

Have just upgraded to version 4 and when I go to Goggle search for a website it shows me a list but will not open any.

Have just upgraded to version 4 and when I go to Goggle search for a website it shows me a list but will not open any. If I use the bookmarks all of the websites open perfectly. I've closed Firefox down and opened again and a message says "how embarassing" and tells me to restore or start a new session. Have tried both but still will not let me open any websites on the google search page.

. I did however, delete the majority of my photos off of iPhoto after I backed them up because I needed room in my library.
exactly how did you delete these photos?
LN

I have lightroom 5.7 installed, and have just downloaded / installed Lightroom CC, but although lightroom 5 runs ok, Lightroom CC will not run, any ideas please

I have lightroom 5.7 installed, and have just downloaded / installed Lightroom CC, but although lightroom 5 runs ok, Lightroom CC will not run, any ideas please.

What seems to be working for many users (myself included) is to sign out of CC and then sign back in. After signing back in, LR will run.
John

My iPad2 won't turn on. It will act as if turning on but when I slide to unlock it freezes. I have tried to reset and it will not. Any ideas?

My iPad2 won't turn on. It will act as if turning on but when I slide to unlock it freezes. I have tried to reset and it will not. Any ideas?

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

TS2972 I have 46 movies downloaded from apple on my windows 7 PC I can only see 32 of them on my apple tv, I keep trying to share on my computer but they will not connect, any ideas?

I have 46 movies downloaded from apple on my windows 7 PC I can only see 32 of them on my apple tv, I keep trying to share on my computer but they will not connect, any ideas? Sometimes I can connect though computer and get all my movies but usually I can not connect though the network.

thank you Diesel vdub this helps but I just need to clarify - I understand about copying the intire folder ( cool thanks ) for the second part though, you are saying I can not do this if the 2nd computer does not have internet access? ( which you seem to be saying - bother! )
many thanks
Glenda

Have 60 gig ipod classic will power up will go to songs but will not play any songs just sits there on 0 I can fast foreword but it still will not do a thing just sits at new spot in song help please.

Have 60 gig ipod classic will power up will go to songs but will not play any songs just sits there on 0 I can fast foreword but it still will not do a thing just sits at new spot in song and will not play , help please.

Update!
This is what I did to fix both the skipping songs problem and the iPod verifying forever & not able to restore problem (because of iTunes 9):
a) I used Disk Utility to reformat my iPod while in Disk Mode using the instructions here:
http://support.apple.com/kb/HT1363?viewlocale=en_US
and here:
http://www.methodshop.com/gadgets/ipodsupport/erase/index.shtml#backup
b) Do not unplug your iPod after reformatting (mine showed up as a firewire disk) - simply launch iTunes ( I went back to 8.2) and follow the Restore instructions here:
http://support.apple.com/kb/HT1339
iPod is recognized, syncs and doesn't skip songs anymore after that miserable experience with iTunes 9!!!

I have a tiscali email account set up on my iPhone it receives emails but will not send - any one had the same issue ?

I have a tiscali email account set up on my iPhone it receives emails but will not send - any one had the same issue ?

Of course you can't it is a generic document for use worldwide on every carrier mail service
The link will tell you how to set up with the info you will have received from TalkTalk when they installed your broadband
You just add that info for SMTP settings
in iPhone
settings>>>>mail contacts a7 calendars>>>chose relevant service (tiscali or TT which ever it is called >>>outgoing mail server
all as decribed in the above document
now read the doc again and follow the instructions once you have established the correct settings from your
TT documentation

My I phone has plenty of storage but will not download any apps free or paid for when I press install the installation symbol appears briefly and then the page reverts to the original form with the price or free on the right hand side.

My I phone has plenty of storage but will not download any apps free or paid for when I press install the installation symbol appears briefly and then the page reverts to the original form with the price or free on the right hand side.

Call 1-800-275-2273...ask to talk to "Customer Relations"...no one else.
Good luck.

Itunes is asking that I edit payment info, but will not accept any changes to allow me to purchase music? I have changed cards, reentered information, uninstalled and re-installed Itunes. Nothing is working, what do I need to do?

Itunes is asking that I edit payment info, but will not accept any changes to allow me to purchase music? I have changed cards, reentered information, uninstalled and re-installed Itunes. Nothing is working, what do I need to do?

See HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Acer Aspire E5-511. touchpad/mouse move cursor but will not open any programmes other than McAfee,

Just purchased this laptop, initial thought it was a great improvement on my 3 year old Aspire!!! Latest problem after doing a complete scan with McAfee is the touchpad or remote will move the cursor but will not open any programmes other than McAfee. The Windows symbol (bottom left hand corner) does not light up when the cursor is over it and I am unable to use windows key + C to get charms bar. For background I have been unable to install windows updates since I have had this computer, two days, hence doing a scan to look for reasons.

Thanks for your suggestion Acer-Justin. Sorted it by a switching off/reset using keyboard. Sorted update problem using Microsoft who found a problem with update system then installed Windows 10 - all appears ok for now.

My track pad scrolls but will not click any ideas ?

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