My trial period of lightroom has ended. I have paid subscription membership for both photoshop cc and lightroom. I now cannot launch lightroom as it asks for license number.
how do I update my trial version of lightroom to launch as I now have the annual subscription?
I cannot currently open the program.
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
OR
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
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Hi there I am an Adobe Team Administrator for my Company GNS, we have provided a staff member here with the full creative cloud suite and yet her Adobe Acrobat pro is stating there is X amount of days remaining on her trial how does one renew or change this so it is no longer seen to behave like a trail version when the licence is clearly paid for.
Cheers in Advance.
TroyPlease follow the steps in :
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Creative Cloud products revert to trial after upgrading to Mac OS X 10.7.4 | CCM
In case they do not resolve the issue, then you can contact Adobe.
Regards
Rajshree -
How do I uninstall once the trial period has ended? The instructions say to de-activate the software, but the only option I am given is to enter a serial number (I can't get to a place where I can go to help and de-activate).. Thank you
Mobriennc which operating system are you using? Which Adobe software title are you currently evaluating?
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Somehow my wife has ended up with some of my apps on her iPhone, and I have some of her apps on my iPhone. So, when I update apps on my phone, some of them ask me for her apple ID password. How do I get her apps off my phone.
Do you guys use the same computer with itunes on it? And the best way to get them off is to go into the Setting>Itunes & App Store and sign out of her appleid if it's listed there. Also just delete all of the apps from her appleid off your phone.
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Hi there. Forgive my ignorance. My trial period with Creative Cloud seems to have expired and I was under the impressions that6 this would be automatically renewed and charged on a monthly basis, Anyhow, should I need t6o charge ther monthly fee on a different debitr card what procedure should I follow? Thanks for your help. Cheers
Hi Julianvl,
Correct, if your trial expired you would need to sign up to continue using the service.
This document might help with signing up
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html?promoid=JZEFO
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I was promised 1GB for life when I got my tablet in May of this year, BUT it has been taken away and I was told it cannot be restored because the promotion has ended. I WANT MY 1GB FOR LIFE PUT BACK ON MY ACCOUNT AS PROMISED WHEN I GOT MY TABLET!
Contact your states attorney generals office.
If you can prove it was for life and it was taken away that would be a case for State Attorney Generals all over the USA.
if they did it to you they must have done it to others.
Be be careful, make sure it really was for life.
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I updated my Ipod touch 4th gen (IO6 or whatever its called) And it has the picture that says to connect my ipod to Itunes, and I did, now it says "ITunes has detected an Ipod in recovery mode. You must restore this Ipod before it can be used with ITunes." I just updated it and now I have to restore it??! I don't wanna lose all my things on my ipod just for a stupid update! Please someone help!
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
See Here > http://support.apple.com/kb/HT1808
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Re-Sync your Content or Restore from the most recent Backup...
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He has set up a complex password instead of a simple passcode for his phone. If he doesn't know what it is, he'll have to restore. There is no way around a forgotten passcode.
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I already have Lightroom 5.6, but would like to get both Photoshop CC and Lightroom on the monthly rental, how can I do that please?
Hi,
You can subscribe through the Adobe Website: Creative Cloud pricing and membership plans | Adobe Creative Cloud this is the US site where the plan is $9.99 per month but just choose the website for your region if you are not in USA.
Don. -
My Ipad has frozen I have tried to reset by pressing the sleep and Home. still frozen???????????
Try a reset a few more times.
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Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
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http://support.apple.com/kb/HT2090
Best. -
Flash CC shows that my trial has ended after I paid for it.
Hi guys. I used Flash CC for a trial period and then yesterday I paid Adobe (got annual subscription). When I tried to open the Flash CC It still showed that the trial period has ended. I reinstalled the whole programm and still - it showed that the trial has ended.
How can I get it to work?Hi Svagers,
Try steps mention in given link:- http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html
Let us know if you need further help.
Regards
Sarika -
hi all,
Ive paid a yearly subscription yet can't use photoshop as i keep getting the message that my trial has ended. Please helpDoes your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
Force quit Lightroom at retouch it asks for license number
Lightroom indicating disc space was full and would not allow me to delete to make more room or to quit the program. I force quit lightroom. When I launched Lightroom it requested my license number like I was installing it for the first time. Any ideas?
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
OR
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html -
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