Nation members - share your feedback on IronPort Anti-Spam!

IronPort Anti-Spam customers,
On a monthly basis, we like to collect information on customer satisfaction levels with IronPort’s spam defenses. If possible, please click on the below link and fill out the brief, IronPort survey.
Benefits include:
• All respondents are entered into a raffle to receive $100 in cash
• This survey shouldn’t take more than 1 minute to fill out.
• The feedback you provide goes a long way in helping us understand customer needs and concerns.
Please be sure to complete this brief survey by no later than Thursday, June 7th.
Please DO NOT complete this survey if you are running Brightmail Anti-Spam.
Thanks in advance!
Dave Mayer, IronPort Anti-Spam Product Manager
https://www.surveymonkey.com/s.aspx?sm=w7b1FUslBFlsAPcaSLPTlw%3d%3d

Who is Dave Mayer? Is this a real invitation from IronPort?
Hi Pat,
Dave M. is a product manager here at IronPort, and yes, the survey is real.
Thanks!
Garrett (IronPort Technical Publications)

Similar Messages

X-IronPort-Anti-Spam-Result Header

Hello:
Is there any way to decode the header X-IronPort-Anti-Spam-Result. I think it has some information about the rules and the score the message ranked in CASE, but it's not explained it's meaning or how to decode.
It would be useful for me for understanding false positives in spam and which rules where aplied.

I think I would be nice for each message tracked by CASE having information about the reason of the scoring but not so much as tell in debug level.
I haven't taken any interest in the CASE logs so I don't know exactly what's in them, but I can't see IronPort putting the information you want in there, either. That would allow spammers to buy something small like a C10, feed their spam through it, and use the log results to tune their spam.
We ran into exactly the same issue when we first started using IronPort/Brightmail back in 2004. It's frustrating, because honest customers feel like they have a right to know what's going on with their mail. I can't say I disagree with that. But giving an attacker an "oracle" by which he can indirectly view the inner workings of your defenses gives him an extreme advantage in subverting them. Therefore this stuff must be kept secret.

Share your feedback for SharePoint Server 2016 on UserVoice!

Microsoft has opened up a UserVoice to receive customer feedback on what you would like to see in SharePoint Server 2016. Go to the UserVoice site to provide feedback!
Customer Feedback for SharePoint Server
Trevor Seward
Follow or contact me at...
&nbsp&nbsp
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Hi,
Thanks for your sharing.
It will benefit many other users, and we really value having you as a Microsoft customer.
Have a nice day!
Best regards,
Lisa Chen
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Lisa Chen
TechNet Community Support

Anti-spam / Outbreak scan size

Hi everybody,
I'm looking for advice to determine the maximum message size for Anti-spam and Outbreak scan.
I am currently using a scan size of 1M for Anti-spam and I will add Outbreak filter (more and more spam exceed my spam limit).
My equipment is an ESA C370 with AsyncOS 8.0.1.
I found in the documentation the following lines :
Always scan messages smaller than—The recommended value is 512 Kb or less [...] Cisco advises not to exceed 3 MB for the always scan message size.
Never scan messages larger than—The recommended value is 1024 Kb or less. [...] Cisco advises not to exceed 10 MB for the never scan message size.
For messages larger than the always scan size or smaller than the never scan size, a limited and faster scan is performed.
I didn't find any sentence about recommanded scan size for Outbreak...
Thank you for your help.
Best regards

This is a little older information - but, still would hold true --->
Currently, on the E-mail Security Appliance, the maximum scan size for IPAS is limited to 128K by default (the original default was 256K so many older appliance might have this set as the limit). Messages larger than this limit are not scanned by IPAS. Recently, Cisco IronPort did some extensive performance and efficacy testing on an average message load to determine the impact of increase scanning size on the E-mail Security Appliance.
The tests show that when raising the maximum scan size for IPAS the increase in efficacy is significant: a 256K maximum scan size yields a 24% decrease in missed spam, and a 512K maximum scan size yields a decrease of 35% in missed spam. However, there is a potential performance impact of 24% when going from a maximum scan size of 128K to 512K (depending on the type of hardware platform). The impact of going from a maximum scan size of 128K to 256K is 12%. See summary below:
             128K -> 256K scan size limit:
                     12% possible performance reduction, 24% reduction in missed spam
             128K -> 512K scan size limit:
                     24% possible performance reduction, 35% reduction in missed spam
Below table show the performance results of a medium mailbox with a 50:50 ratio of spam and ham. MPS is messages per second.
128K (Baseline)
MPS
256K/
MPS
% diff with baseline
512K/ MPS
% diff with baseline
768K/ MPS
% diff with baseline
1M/ MPS
% diff with baseline
C100
3.45
3.1
10.14%
2.93
15.07%
2.82
18.26%
2.75
20.29%
C150
5.25
4.72
10.10%
4.4
16.19%
4.4
16.19%
4.27
18.67%
C160
12.5
11.1
11.20%
10.4
16.80%
9.99
20.08%
9.79
21.68%
C300
4.42
4.08
7.69%
3.87
12.44%
3.74
15.38%
3.67
16.97%
C350
11.8
10.5
11.02%
9.94
15.76%
9.55
19.07%
9.39
20.42%
C360
30
27
10.00%
25
16.67%
24
20.00%
24
20.00%
C370
29
26
10.34%
23
20.69%
22
24.14%
22
24.14%
C600
8.8
7.86
10.68%
7.46
15.23%
7.17
18.52%
7.06
19.77%
C650
25
22
12.00%
20
20.00%
19
24.00%
19
24.00%
C660
43
38
11.63%
35
18.60%
33
23.26%
33
23.26%
X1000
11.3
10.1
10.62%
9.61
14.96%
9.27
17.96%
9.12
19.29%
X1050
45
40
11.11%
37
17.78%
35
22.22%
35
22.22%
X1060
51
45
11.76%
41
19.61%
40
21.57%
39
23.53%
X1070
59
52
11.86%
48
18.64%
46
22.03%
45
23.73%
Recommendation and Performance measure:
The Cisco IronPort Security Applications Group recommends that all customers review their current stability and performance (see below for some tips on how to measure this) to determine if they can safely raise the maximum scan size for messages sent to IPAS (IronPort Anti-Spam Engine). It is also recommend that you take a phased approach to the increase. If maximum scan size for IPAS on your E-mail Security Appliance is currently set to 128K (131072), then first raise the maximum scan size to 256K (262144) and re-evaluate your stability and performance. If everything is stable then increase the scan size limit to 512K (524288).
Performance of an E-mail Security Appliance depends on the set of features enabled on the appliance such as anti-spam, anti-virus, message filters and content filters along with the load of the appliance based on the no. of msgs/sec scanned and maximum size of a message allowed.
The most effective way to monitor system capacity is to track overall volume, messages in the work queue and incidents of Resource Conservation Mode. The System Capacity page under Monitor > System Capacity provides a detailed representation of the system load, including messages in the work queue, average time spent in the work queue, incoming and outgoing messages (volume, size, and number), overall CPU usage, CPU usage by function, and memory page swapping information.
The System Capacity - system load report shows the overall CPU usage on your IronPort appliance. AsyncOS is optimized to use idle CPU resources to improve message throughput. High CPU usage may not indicate a system capacity problem. If the high CPU usage is coupled with consistent, high-volume memory page swapping, you may have a capacity problem.
This page also shows a graph that displays the amount of CPU used by different functions, including mail processing, spam and virus engines, reporting, and quarantines. The CPU-by-function graph is a good indicator of which areas of the product use the most resources on your system. If you need to optimize your appliance, this graph can help you determine which functions may need to be tuned or disabled. The memory page swapping graph shows how frequently the system must page to disk.
If stability and performance does drop below acceptable limits, you might try a smaller increase. Any amount greater than the current setting will help efficacy and reduce missed spam. For instance, if 512K proves to be too much of a burden on your E-mail Security Appliance you might try a value of 384K (393216).
Hope this helps!
-Robert
(*If you have received the answer to your original question, and found this helpful/correct - please mark the question as answered, and be sure to leave a rating to reflect!)

C160 anti-spam service paused?

I received an alert from our C160 and logged in to find this message in the Status:
System Status:
Paused on services: antispam
I checked the Service under Security Services > Ironport Anti-spam and it's checked as enabled. What would cause this and how to I "un-pause" it?

I would recommend asking this question in the Email security section as it deals with an email security appliance.
Christian Rahl
Customer Support Engineer
Cisco Web Content Security Appliance
Cisco Technical Assistance Center RTP

Can you share your iTunes purchases with family members

Can you share your iTunes purchases with other family members.

In your household, yes.
BTW, your question has nothing to do with itunes U.

File Bloat - Give me your feedback

Hey guys, I submitted a wish form as follows:
Brief title for your desired feature:
Cut the fat feature
How would you like the feature to work?
Captivate files tend to suffer from bloat, and when they start to get to big the only solution is to copy and paste all your slides into a new blank project. Unfortunately this breaks any links that you might have in your project. Some kind of tool that can go in an get rid of all unused internal resources that are bloating the file so you don't need to copy and paste.
Why is this feature important to you?
It will stop the many many questions in the Captivate forum on how to fix the problem, and we won't have to fix all our links every time we need to cut and paste.
And I got a reply the very next day:
Hi Kerry,
I am from the Adobe Captivate Development team.
Can you give the following info to help us look into the problem:
1. Is the bloated project upgraded from Captivate 3 (or is it a new project created in Captivate 4) ? Have you ever faced the project bloating issue in Captivat4-only project (not the ones upgraded) ?
2. Did you try removing un-used items from the library ?
3. Will it be possible for you to share the project file (.cp)? - The bloated project file (which will give us a clear picture of the problem).
regards,
Sony
So... give me your feedback in answer to the questions above and I'll consolidate it into a reponse to the development team.
If you've ever been upset by file bloat... lay it on me and see if we can get it fixed (does it still do it in Cap 4?)
Cheers and beers,
Kerry

Kerry,
File bloat has been a recurring issue for Forum members (since RoboDemo?). I have to say I don't have a problem because I design the training so each Captivate project rarely has more than 30 finished slides, and I clean out unused library items often.
In the past, a solution has been to save the file as a different name then close and reopen (vs. copying and pasting and losing links). Another strategy has been to publish often. That seems to clear bloat in some cases.
It's clear that Captivate is a processor hog, and as we clamor for more features, THAT probably won't go away. Maybe we could benefit from a 'designing for (or around?) Captivate' Forum division? Most of the training I see (and the underlying Captivate metaphor?) assumes we all create tidy one-file projects. I think real-world projects are much larger and messier. Hence the bloat. --Leslie
P.S. Apologies for all the parentheses. (Sometimes I can't resist an aside here and there.)

Unified Job Monitoring -Share your experiences with SAP Solution Manager 7.1

Dear Forum members,
I woudl like to introduce myself as Raghav, S. I am in the development team responsible for building the unified job monitoring workcenter starting 7.1 SP10 (onwards).
Please post your feedback, current status wrt to setup, commmon issues in this area.
I will be more than glad to help you here.
Regards, Raghav
Development Manager
CLM - Solution manager team, Labs India.

Hello Raghev,
we implemented unfied job monitoring on a larger scale by now, starting out with the monitoring of SAP Standard & Reorg Jobs.
Everything seemed quiet OK at the beginning, but over time display performance of the Monitoring UI decreased drastically (exceeding 5 Min. "per click" in the UI).
I pinned this down to the following (Oracle) SQL access:
SELECT
"CLIENT", "CONTEXT_ID", "TYPE_ID", "HASH_METRIC_PATH", "START_TIMESTAMP", "IS_CURRENT", "END_TIMESTAMP",
"METRIC_PATH", "RATING_AGGREGATE", "VALUE_MIN", "VALUE_MAX", "VALUE_SUM", "VALUE_COUNT", "VALUE_LAST",
"VALUE_DATA_TYPE", "VALUE_MAX_TIME", "LAST_TEXT"
FROM
"MES_DB_AGGREGATE"
WHERE
"CLIENT"=:A0 AND "CONTEXT_ID"=:A1 AND "TYPE_ID"=:A2 AND "IS_CURRENT"=:A3 OR "CLIENT"=:A4 AND
"CONTEXT_ID"=:A5 AND "TYPE_ID"=:A6 AND "IS_CURRENT"=:A7 OR "CLIENT"=:A8 AND "CONTEXT_ID"=:A9 AND
"TYPE_ID"=:A10 AND "IS_CURRENT"=:A11 OR "CLIENT"=:A12 AND "CONTEXT_ID"=:A13 AND "TYPE_ID"=:A14 AND
"IS_CURRENT"=:A15 OR "CLIENT"=:A16 AND "CONTEXT_ID"=:A17 AND "TYPE_ID"=:A18 AND "IS_CURRENT"=:A19
The execution plan used for this SQL is:
0
SELECT STATEMENT
1
INLIST ITERATOR
2
TABLE ACCESS BY INDEX ROWID MES_DB_AGGREGATE
3
INDEX RANGE SCAN MES_DB_AGGREGATECU
MES_DB_AGGREGATE in our case has over 5 million entries.
The parameterization of the DB incl. Memory and all should be OK.
The index range scan simply takes that long.
This might be, because the MES_DB_AGGREGATECU index has the lowest cardinality column (CLIENT) first.
Header 1
Header 2
COLUMN_NAME
NUM_DISTINCT
CLIENT
1
CONTEXT_ID
433
TYPE_ID
2192
IS_CURRENT
2
Could you have your team check on this, because with the situation as is, the Job Monitoring application seemingly becomes non-usable, as soon, as you start to scale up.
Best Regards,
Thorsten

FICO vs. FAKO – Share your FAKO stories

Hey there forums members! Have you ever been impacted in your financial journey to obtain a new loan or credit card by relying on a “credit score” you thought was a FICO® Score? We want to hear your story. Genuine FICO Scores are used in over 90% of lending decisions, while other “credit scores” (often referred to as FAKO scores) are rarely or never used by lenders to grant credit. Your story could help other consumers who find themselves in a similar situation. Have a FAKO story you’d like to share? Simply reply to this thread with your answers to the questions below.
Where did you get your FAKO score?
Which FAKO score did you receive and from which bureau?
Where did you get your genuine FICO® Score?
Which FICO® Score did you receive and from which bureau?
What type of loan/credit were you applying for? (type, rate, terms, etc. are all helpful)
Share your FAKO story (What was your first impression when you received your FAKO score? How did you figure out that it was not a FICO® Score or that it was different than a FICO® Score? How did the FAKO score impact your loan/credit experience? )

My scores have been fairly consistent but my wifes scores have been all over the place. Funny how we have almost identical bureaus. Ex: July, 2015 !. True Identity 701-EQ, 706-EX, 710-TU 2. CK- 690-TU, 690-EQ 3. CO-683 4. BC-710 5. Discover pulled - 696-Approved for IT card-$4500 6. VS pulled EQ-654-Approved for $500 7. AKUSA FCU-TU-712-Approved for 10k 8. EX showed 681 off of their site. So you can see these scores are all over the place 654-712. . Equifax seems to have the greatest variance. My scores ranged from 670-708. Lowest was from Barclays-670. Highest from True Identity 708. I was in the 690s for both CC that I was approved for.

I have one apple ID and multiple family members share this with their devices. How do we keep pics and messages separate?

I have one apple ID and multiple family members share this with their individual devices. How do we keep pics and messages separate for each device?

For messages
MacMost Now 653: Setting Up Multiple iOS Devices For Messages and FaceTime
For other issue:
How to use multiple iPods, iPads, or iPhones with one computer
What is the best way to manage multiple...: Apple Support Communities

7.0 and your feedback on the new chat UI

Totaly agree that it would also be nice to be able to hide the useless "Home" and "Call phones" buttons on the contact list.It can be a part of a "compact list" mode or as a separate option. I never use them.

Hi Skype Community,
Since releasing the new chat experience on desktops to users on Windows and Mac we've looked closely into the feedback you've shared with us. Since September we've released multiple updates to Skype for Windows and Skype for Mac to incorporate smaller changes based on your feedback.
Today we are making Skype 7.0 for Windows desktop available for download from Skype.com.
New in 7.0.0.100:
Compact sidebar: Some of you asked us to see more contacts and conversation in the left hand sidebar. Enable the option "Compact Sidebar View" from the "View" menu for a more compact layout.
Compact Chat View: If you can live without your chat message having some whitespace around them to give them room to breathe you can now increase your "message per inch" ratio drastically by activating "Compact Chat view" in Skype Options - "IM & SMS" - Advanced settings. Also don't miss out on the other available tweaks to the UI we wrote about earlier.
Toggle for large emoticons: Some users prefer not to show emoticons sent in an individual messages in a larger size. You can find an option to toggle this in the Skype Options - "IM & SMS" - "IM appearance"
Toggle for unread messages: You can now quickly switch between your conversations that contain unread messages and all by using the dropdown on top right of your "Recent" list. See the screenshot on the right
Touch scrolling: If you are sporting a device with a touch screen like a tablet you can now use vertical finger swipes to scroll in conversations. Better have a screen wipe at hand all the time though
Disabling chat formatting: Especially role players using Skype have shared that they'd prefer the new text formatting options introduced in 6.22 to not apply to their IMs. This formatting is based on the use of wrapping parts of the message in characters like *, _ or ~. You can disable this permanently for all of your chats, by sending the following chat command to any of your chats:
/setupkey *Lib/Conversation/EnableWiki 0
To enable the formatting again please use this command:
/setupkey *Lib/Conversation/EnableWiki 1
This setting doesn't seem to stick reliably in 7.0 over restarts of the app. Skype is looking into this.
Please give the new 7.0 version a spin and customize Skype layout and design closer to your liking. We are looking forward for your feedback.

How do you correct the merging of contacts, calendars, etc with other members of your family on your account?

How do you correct the merging of contacts, calendars, etc with other members of your family on your account?

Wow!
I'm not going to be of much use regarding answers but I sure am going to watching this post like a hawk for any replies. My package is a slightly diluted version of this and I do find the BBtalk and data limits hard to make the most of as well.
If nothing else this totally highlights how complicated BT have managed to make their packages.
A cynic would assume that they are trying to catch us out at every step and for us to either be overspending or not really getting the moneys worth.

Please share your PDF/UA-compliance experiences

I encourage others to share your experiences in remediating PDFs for ISO 14289 (PDF/UA) compliance. Let’s learn from each other’s experiences.
I am working with documents that previously passed the Acrobat checker and PAC 1.3 along with manual checks for WCAG 2.0 compliance – so, the documents were as accessible as I knew how to make them. Below are the errors that I am seeing quite a bit from the new PAC2 PDF/UA-compliance checker. The “fix” is not necessarily the best, just what I have found that seems to work. I am using Acrobat Pro XI.
error: Font not embedded
fix: Tools > Print Production > Preflight > PDF fixups > Embed fonts
comment: This does not always work as some font licenses do not allow embedding. If you encounter non-embeddable fonts hopefully you have the source document and can use a different font.
error: Tagged content present inside an Artifact
fix: Open the Content pane. Open Artifact containers to find any content containers hiding inside. Drag the content containers to their proper place outside the Artifact container.
error: Alternative description missing for an annotation
fix: Add alt text to link tags.
comment: This seems an odd error. Some links benefit from alt text but others are perfectly clear without it. Seems like this should be a judgment call, but the Matterhorn Protocol insists on links having alt text.
error: Figure element on a single page with no bounding box.
fix: This error goes away if I tag the figure as an artifact, which makes sense. But if I then retag it as a figure and add back in the alt text, the error stays away.
comment: Seems odd. Even the Matterhorn Protocol PDF (http://www.pdfa.org/wp-content/uploads/2013/08/MatterhornProtocol_1-0.pdf) fails PAC2 on this point! This could be a rough spot in the PAC2 beta, not a real error, but is easy enough to “fix”.
error: DisplayDocTitle key is not set to true
fix: File > Properties > Initial View tab > In the Show drop down box, select “Document Title”
error: PDF/UA identifier missing
fix: Create an xmp file that includes the required snippet of metadata (example: http://bygosh.com/files/pdfuaid.xmp). Then: File > Properties > Description tab > Additional Metadata... > Advanced > Append
comment: This should be the final remediation step, after the document is otherwise PDF/UA-compliant. To apply the PDF/UA ID to a document that is not compliant would be fibbing.

Hi Wendy,
The requirement that all links include alternate text in the Contents key is frustrating ...
To the best of my knowledge, no current AT makes use of the Contents key alt text
No current tool makes it easy to create and configure the Contents key. To do so manually with a long set of links such as a table of contents is time consuming.
In a well-written document, link text is often quite clear in context, and alt text provides no benefit in terms of accessibility. This is almost certainly the case with a table of contents.
So, you have to make a choice. You can ...
Ignore this particular PDF/UA criterion and somehow live with the resulting scolding from PAC2.
Apply regular alt text to the links. This makes PAC2 happy but PAC 1.3 unhappy.
Patiently wait for the opportunity to shell out big bucks for a new tool that automates setting the link Contents key, like the "coming soon" PDF Global Access (new version of CommonLook with a new name) from NetCentric.
Bite the bullet and set the Contents key for each link tag manually. It is a bit intimidating at first to delve into the innards of the tag structure and make changes, but you will quickly gain experience and comfort level. This is the best solution if you, like me, obsess with making both PAC2 and PAC 1.3 say "Pass". Just be sure, as always when working with Acrobat, to save early and often to a new file name, in case something goes horribly wrong.
If you choose the last bullet, the PDF/UA Reference Suite includes example TOCs. As to what should be entered for "Value", for external links I typically use the title of the target page. For TOC entries, following the examples in the PDF Reference Suite, the Contents key value mirrors the text of the link, for example "Chapter 1: Introduction".
Hope this helps.
a 'C' student

Your Feedback Desired: Integrating Developer Workspaces through SSO

Greetings,
I work a for junior college in the San Francisco Bay Area, and we are actively preparing to deploy Oracle APEX to complement our web application design activities, and hopefully empower our developers to create applications that move away from the aged batch and process model. We are interested in securing the development side of APEX using single sign-on if possible. We want developer accounts to be provisioned and password controlled through an external source of truth. I've reviewed the administration guide, and did some Googling to see if this is possible or has been done before. So far I'm coming up with nothing. Managing developer accounts apparently is done one way through APEX instance administration. Before I deliver my findings to the greater team, I want to make sure I have accurate information.
Please share your experiences with managing APEX developers and workspaces. How are you doing it in a production environment? Have you been able to automate the process? Successes or pitfalls?
Cheers,
Matt

Hi,
Currently application builder is authenticated with Apex users
http://download.oracle.com/docs/cd/E17556_01/doc/admin.40/e15521/aadm_users.htm#sthref107
There is no way use LDAP or SSO to login to application builder currently.
You can create end user applications that are authenticated with LDAP, SSO ....
But developer users are maintained as Apex users by instance and/or workspace admin.
http://download.oracle.com/docs/cd/E17556_01/doc/appdev.40/e15516/intro_app.htm#CCHDDFBH
Regards,
Jari

Pls. share your exp. using Cool&Quite

Please share your experiences using Cool & Quite.
Reason: i'm looking for something that will underclock and seriously cut down power consumption when my pc is idle or barely used (surfin, writing, watching a movie, or playing solitair ). Often after some intense gaming i like to relax watching a good movie (PC->Xbox->TV) and there's no need to keep it running @2500MHz for that
Is the C&Q function adequate for this and is it stable when pc is OC-ed (c specs)?
Are there any "conlicts" with other programs/games i should be aware of?
In case C&Q is not the way to go, what would u suggest to be good software alternatives (like Corecell, Clockgen and the likes, but they should preferably not load on start-up but only when i want them to... i prefer doing my OC-ing straight thru' Bios)
Thx,
-Alfa-

I don't see how PSU would be the reason for your crashes when using C&Q.
On the contrary, when C&Q kicks in it should reduce your power consumption, not up it.
I did notice however that using certain lower multipliers and/or lower FSB's cause my system to crash, and i'm still waiting for a bios fix on that (if there ever wil...).
Edit: actualy, i'm gonna give bios 1.3 a try again tonight, see if that helps. System has been stable for +/-2weeks now with bios 1.47b (on 11x230fsb1:1x1t or 9,5x260fsb1:1x2t, most other settings are unstable), so i'm sure CPU&ram OC ok at those speeds.

Nation members - share your feedback on IronPort Anti-Spam!

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