Navigation Bar & Work areas not appearing in CRM Webclient User Interface.

Dear all,
We are into SAP CRM 6.0 implementation. I have created a new Business role (ZIC_Agent) copying the standard one IC_Agent
I have assigned default layout profile, role key and the assigned navigation bar profile is ZIC_Agent, which is copied form standard navigation bar profile (IC_Agent).
I have assigned the role to a Org unit in the Organization Model.
But when I try to execute the Webclient UI, it is not showing the Navigation bar and work area in the screen, whereas it is working absolutely fine with another standard business role (Servicepro) which has already been assigned in the system.
I could not understand that, why I am getting this error.
I request you to help me in resolving the issue. Your suggestions will be highly appreciated.
Best regards
Edited by: Raghu Ram on Feb 25, 2009 7:43 AM

Hi Raghu Ram,
To do a quick testing if the business role is working properly, assign it to your user directly in transaction SU01.
Add parameter CRM_UI_PROFILE in SU01 for your user and give your Zbusiness role in the value (all caps).
If this is still not working, check the pfcg role that is assigned to the Business role and regenerate the authorizations. You can do this in transaction PFCG.
This should solve your problem.
Regards,
Padma

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