NCS Patch to use when moving from Prime 1.2.1.12 to 1.3

In the Software Release notes for Prime 1.3 (from 1.2.1.12), the need to apply a patch during upgrades is indicated. The type of patch needed depends on how the 1.2.1.12 was installed.
Prime Infrastructure 1.2.0.103 and 1.2.1.12 Patch
PI_1_2_1_12u-Update.1.tar.gz
This patch MUST be applied on top of your existing Prime Infrastructure 1.2.1.12 (migrated from 1.2.0.103), before upgrading or restoring to Prime Infrastructure 1.3.0.20. This patch addresses critical defects in backup and restore.
Prime Infrastructure 1.2.1.12
PI_1_2_1_12-Update.1.0.tar.gz
This patch MUST be applied over top of your existing Prime Infrastructure 1.2.1.12 before upgrading or restoring to Prime Infrastructure 1.3.0.20. This patch addresses critical defects in backup and restore.
There is no internal knowledge on how the Prime 1.2.1.12 was arrived at (either through upgrade or otherwise).
How can I tell what previous patches have been installed?
How can I definitelly know which patch I need to install?
-Vlad

Hi bahaluly,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you are not able to update the iPhone. I would recommend that you read this article, it may be able to help the issue.
Get help with iOS update and restore errors - Apple Support
Solve network errors
Related errors: 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200, or "There was a problem downloading the software," or "The device isn't eligible for the requested build." These alerts mean that your computer is either having difficulty contacting the Apple update server or communicating with your device.
Check your computer for software or settings that might cause communication issues between your computer and Apple or between your computer and your device.
Cheers,
Mario

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