Need a carrier access code

So I am having problems calling certain numbers from my home phone it keeps telling me that I need a Carrier access code and to call home office or something so I have done that and I have also tried changing my plan, and nothing worked. How do I fix this??

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www22.verizon.com/content/contactus/

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       I am able to dial our Verizon phone from our cell phone.  This has been going off and on for about 6 months and still not resolved.
       Help!!!!!!!!!!!!!!!!!

    Hi, I am sorry you are having issues with reaching your cell phones. Please PM me your home phone # and the numbers and carriers of the phones you can not reach and I will see what I can do to help.
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    Peter_VZ
    Verizon Support
    Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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    [iff].[FacilityFeeID], [LoanID] = NULL, [isi].[PortfolioID], [isi].[Portfolio], 
                          [PaymentType] = [isis_fee].[SectionType], [Name]
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                          [PastDueAmount] = CASE WHEN ISNULL([ReceivedAmount],
    0) > 0 THEN [pastdue].[PastDueFeeAmount] + ISNULL([ReceivedAmount], 0) 
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                          < 0 THEN /* We bring past due to zero and
    apply reset to current. */ CASE WHEN [pastdue].[PastDueFeeAmount] + ISNULL([ReceivedAmount], 0) 
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                          [pastdue].[PastDueFeeAmount] < 0 THEN 0 ELSE
    [pastdue].[PastDueFeeAmount] END, [PaidAmount] = CASE WHEN ISNULL([ReceivedAmount], 0) 
                          < 0 THEN /* We bring past due to zero and
    apply rest to current. */ CASE WHEN [pastdue].[PastDueFeeAmount] + ISNULL([ReceivedAmount], 0) 
                          < 0 THEN - ([pastdue].[PastDueFeeAmount]
    + ISNULL([ReceivedAmount], 0)) ELSE 0 END WHEN ISNULL([ReceivedAmount], 0) = 0 AND 
                          [pastdue].[PastDueFeeAmount] < 0 THEN - [pastdue].[PastDueFeeAmount]
    ELSE 0 END, [AmountDue] = [unpaid].[UnpaidFeeAmount], [ID] = [iff].[FacilityFeeID]
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                          [dbo].[INV_Invoice] ii ON [isi].[InvoiceID]
    = [ii].[ID] JOIN
                          [dbo].[INV_Facility] [if] ON [isi].[ID] = [if].[SubInvoiceID]
    JOIN
                          [dbo].[INV_FacilityFee] iff ON [if].[ID] = [iff].[INV_FacilityID]
    JOIN
                              (SELECT     [sis_fee].[ID],
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                                FROM      
       [dbo].[INV_SubInvoiceSection] sis_fee JOIN
                   [dbo].[INV_SectionType] st_fee ON [sis_fee].[SectionTypeCode] = [st_fee].[Code]
                                WHERE      [INV_FacilityFeeID]
    IS NOT NULL AND [StatusCode] = 'BILL') isis_fee ON [iff].[ID] = [isis_fee].[INV_FacilityFeeID] JOIN
                              (SELECT     [iffa].[SectionID],
    [AccrualDeterminationDateMax] = MAX([iffa].[AccrualDeterminationDate]), 
                   [AccrualDeterminationDateMin] = MIN([iffa].[AccrualDeterminationDate]), [CurrentDueAmount] = SUM([iffa].[AccruedFeeAmount]), 
                   [ReceivedAmount] = SUM([iffa].[ReceivedFeeAmount])
                                FROM      
       [dbo].[INV_FacilityFeeAccrual] iffa
                                GROUP BY [iffa].[SectionID])
    dates ON [isis_fee].[ID] = [dates].[SectionID] LEFT JOIN
                              (SELECT     *
                                FROM      
       [dbo].[INV_FacilityFeeAccrual]) unpaid ON [dates].[SectionID] = [unpaid].[SectionID] AND 
                          [dates].[AccrualDeterminationDateMax] = [unpaid].[AccrualDeterminationDate]
    LEFT JOIN
                              (SELECT     [SectionID],
    [PastDueFeeAmount] = SUM([PastDueFeeAmount])
                                FROM      
       [dbo].[INV_FacilityFeeAccrual]
                                GROUP BY [SectionID]) pastdue
    ON [dates].[SectionID] = [pastdue].[SectionID]
    UNION
    SELECT     [isi].[InvoiceID], [ii].[DueDate], [SubInvoiceID] = [isi].[ID], [INV_FacilityID] = [if].[ID], [if].[FacilityID],
    [FacilityFeeID] = NULL, [il].[LoanID], [isi].[PortfolioID], [isi].[Portfolio], 
                          [PaymentType] = [isis_loan].[SectionType], [Name]
    = [il].[Name], [ReceivedAmount], [CurrentDueAmount], [PastDueAmount] = CASE WHEN ISNULL([ReceivedAmount], 
                          0) > 0 THEN [PastDueAmount] + ISNULL([ReceivedAmount],
    0) WHEN ISNULL([ReceivedAmount], 0) 
                          < 0 THEN /* We bring past due to zero and
    apply rest to current. */ CASE WHEN [PastDueAmount] + ISNULL([ReceivedAmount], 0) 
                          < 0 THEN 0 ELSE [PastDueAmount] + ISNULL([ReceivedAmount],
    0) END WHEN ISNULL([ReceivedAmount], 0) = 0 AND 
                          [PastDueAmount] < 0 THEN 0 ELSE [PastDueAmount]
    END, 
                          [PaidAmount] = CASE WHEN [isis_loan].[SectionTypeCode]
    = 'LOAN_PRIN' THEN 0 ELSE CASE WHEN ISNULL([ReceivedAmount], 0) 
                          < 0 THEN /* We bring past due to zero and
    apply rest to current. */ CASE WHEN [PastDueAmount] + ISNULL([ReceivedAmount], 0) 
                          < 0 THEN - ([PastDueAmount] + ISNULL([ReceivedAmount],
    0)) ELSE 0 END WHEN ISNULL([ReceivedAmount], 0) = 0 AND 
                          [PastDueAmount] < 0 THEN - [PastDueAmount]
    ELSE 0 END END, 
                          [AmountDue] = CASE WHEN [isis_loan].[SectionTypeCode]
    = 'LOAN_PRIN' THEN [CurrentDueAmount] ELSE [unpaid].[AmountDue] END, [ID] = [il].[LoanID]
    FROM         [dbo].[INV_SubInvoice] isi JOIN
                          [dbo].[INV_Invoice] ii ON [isi].[InvoiceID]
    = [ii].[ID] JOIN
                          [dbo].[INV_Facility] [if] ON [isi].[ID] = [if].[SubInvoiceID]
    JOIN
                          [dbo].[INV_Loan] il ON [if].[ID] = [il].[INV_FacilityID]
    JOIN
                              (SELECT     [sis_loan].[ID],
    [sis_loan].[SectionTypeCode], [SectionType] = [st_loan].[Name], [sis_loan].[INV_LoanID]
                                FROM      
       [dbo].[INV_SubInvoiceSection] sis_loan JOIN
                   [dbo].[INV_SectionType] st_loan ON [sis_loan].[SectionTypeCode] = [st_loan].[Code]
                                WHERE      [INV_LoanID]
    IS NOT NULL AND [StatusCode] = 'BILL') isis_loan ON [il].[ID] = [isis_loan].[INV_LoanID] JOIN
                              (SELECT     [iffa].[SectionID],
    [AccrualDeterminationDateMax] = MAX([iffa].[AccrualDeterminationDate]), 
                   [AccrualDeterminationDateMin] = MIN([iffa].[AccrualDeterminationDate]), [CurrentDueAmount] = SUM([iffa].[ExpectedPrincipalAmount]), 
                   [ReceivedAmount] = SUM([ReceivedPrincipalAmount])
                                FROM      
       [dbo].[INV_LoanPrincipalAmortization] iffa
                                GROUP BY [iffa].[SectionID]
                                UNION
                                SELECT     [iffa].[SectionID],
    [AccrualDeterminationDateMax] = MAX([iffa].[AccrualDeterminationDate]), 
                  [AccrualDeterminationDateMin] = MIN([iffa].[AccrualDeterminationDate]), [CurrentDueAmount] = SUM([iffa].[AccruedInterestAmount]), 
                  [ReceivedAmount] = SUM([ReceivedInterestAmount])
                                FROM      
      [dbo].[INV_LoanCashInterestAccrual] iffa
                                GROUP BY [iffa].[SectionID]
                                UNION
                                SELECT     [iffa].[SectionID],
    [AccrualDeterminationDateMax] = MAX([iffa].[AccrualDeterminationDate]), 
                  [AccrualDeterminationDateMin] = MIN([iffa].[AccrualDeterminationDate]), [CurrentDueAmount] = SUM([iffa].[AccruedInterestAmount]), 
                  [ReceivedAmount] = SUM([ReceivedInterestAmount])
                                FROM      
      [dbo].[INV_LoanPIKInterestAccrual] iffa
                                GROUP BY [iffa].[SectionID])
    dates ON [isis_loan].[ID] = [dates].[SectionID] LEFT JOIN
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                                FROM      
       [dbo].[INV_LoanPrincipalAmortization]
                                UNION
                                SELECT     [AmountDue]
    = [UnpaidInterestAmount], [SectionID], [AccrualDeterminationDate]
                                FROM      
      [dbo].[INV_LoanCashInterestAccrual]
                                UNION
                                SELECT     [AmountDue]
    = [UnpaidInterestAmount], [SectionID], [AccrualDeterminationDate]
                                FROM      
      [dbo].[INV_LoanPIKInterestAccrual]) unpaid ON [dates].[SectionID] = [unpaid].[SectionID] AND 
                          [dates].[AccrualDeterminationDateMax] = [unpaid].[AccrualDeterminationDate]
    LEFT JOIN
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    = SUM([PastDuePrincipalAmount]), [SectionID]
                                FROM      
       [dbo].[INV_LoanPrincipalAmortization]
                                GROUP BY [SectionID]
                                UNION
                                SELECT     [PastDueAmount]
    = SUM([PastDueInterestAmount]), [SectionID]
                                FROM      
      [dbo].[INV_LoanCashInterestAccrual]
                                GROUP BY [SectionID]
                                UNION
                                SELECT     [PastDueAmount]
    = SUM([PastDueInterestAmount]), [SectionID]
                                FROM      
      [dbo].[INV_LoanPIKInterestAccrual]
                                GROUP BY [SectionID]) pastdue
    ON [dates].[SectionID] = [pastdue].[SectionID]
    UNION
    SELECT     [isi].[InvoiceID], [ii].[DueDate], [SubInvoiceID] = [isi].[ID], [INV_FacilityID] = [if].[ID], [if].[FacilityID],
    [FacilityFeeID] = NULL, [il].[LoanID], [isi].[PortfolioID], [isi].[Portfolio], 
                          [PaymentType] = 'PIK Interest Applied', [Name]
    = [il].[Name], [ReceivedAmount], [CurrentDueAmount] = - [dates].[CurrentDueAmount], 
                          [PastDueAmount] = - CASE WHEN ISNULL([ReceivedAmount],
    0) > 0 THEN [PastDueAmount] + ISNULL([ReceivedAmount], 0) WHEN ISNULL([ReceivedAmount], 0) 
                          < 0 THEN /* We bring past due to zero and
    apply rest to current. */ CASE WHEN [PastDueAmount] + ISNULL([ReceivedAmount], 0) 
                          < 0 THEN 0 ELSE [PastDueAmount] + ISNULL([ReceivedAmount],
    0) END WHEN ISNULL([ReceivedAmount], 0) = 0 AND 
                          [PastDueAmount] < 0 THEN 0 ELSE [PastDueAmount]
    END, [PaidAmount] = - CASE WHEN ISNULL([ReceivedAmount], 0) 
                          < 0 THEN /* We bring past due to zero and
    apply rest to current. */ CASE WHEN [PastDueAmount] + ISNULL([ReceivedAmount], 0) 
                          < 0 THEN - ([PastDueAmount] + ISNULL([ReceivedAmount],
    0)) ELSE 0 END WHEN ISNULL([ReceivedAmount], 0) = 0 AND 
                          [PastDueAmount] < 0 THEN - [PastDueAmount]
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    FROM         [dbo].[INV_SubInvoice] isi JOIN
                          [dbo].[INV_Invoice] ii ON [isi].[InvoiceID]
    = [ii].[ID] JOIN
                          [dbo].[INV_Facility] [if] ON [isi].[ID] = [if].[SubInvoiceID]
    JOIN
                          [dbo].[INV_Loan] il ON [if].[ID] = [il].[INV_FacilityID]
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                   [dbo].[INV_SectionType] st_loan ON [sis_loan].[SectionTypeCode] = [st_loan].[Code]
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                          [il].[ID] = [isis_loan].[INV_LoanID] JOIN
                              (SELECT     [iffa].[SectionID],
    [AccrualDeterminationDateMax] = MAX([iffa].[AccrualDeterminationDate]), 
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       [dbo].[INV_LoanPIKInterestAccrual] iffa
                                GROUP BY [iffa].[SectionID])
    dates ON [isis_loan].[ID] = [dates].[SectionID] LEFT JOIN
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    = [UnpaidInterestAmount], [SectionID], [AccrualDeterminationDate]
                                FROM      
       [dbo].[INV_LoanPIKInterestAccrual]) unpaid ON [dates].[SectionID] = [unpaid].[SectionID] AND 
                          [dates].[AccrualDeterminationDateMax] = [unpaid].[AccrualDeterminationDate]
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                                FROM      
       [dbo].[INV_LoanPIKInterestAccrual]
                                GROUP BY [SectionID]) pastdue
    ON [dates].[SectionID] = [pastdue].[SectionID]

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  • Access code in 810

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