Need AppleCare for a 23" Cinema Display

I asked my local Apple dealer how to get AppleCare coverage on a 23" Cinema Display (acrylic) which I bought on eBay some time ago. It has the AppleCare warranty until November, 2006.
He replied: "You need to contact applecare. They dont have parts to repair them so they will offer you a great price on a new monitor."
Is this true? Whom should I contact???
I cannot find any mention of such an offer on the Support section of Apple's website.
Thanks in advance.

phone AppleCare at: (800) 823-2775

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    Below is an email that I recently submitted to Apple for feed back on the support system. I am writing here to find out if anyone might have any ideas about how to address this issue without resorting to a 2 hour wait on the phone (my last experience with Apple support). I have redacted some info with ID's and Case numbers as I know Apple does not actively monitor these forums so it would not make sense for them to be posted.
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    Suit yourself. I very much doubt that Apple will change their policy, since it's been the same for many years. There's nothing anyone here can suggest to change things or address them differently. You'll have to talk with them on the phone if the registration didn't go through as expected. Again, you can set up a time when they will call you so as to avoid waiting on hold.
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