Need Chat Support Please

Try as I may I have not been able to "Chat" with anyone from Adobe for a problem I'm having. My PSE13 is still within it's 30 day warranty which is supposed to offer full support.
I go through the sequence that is supposed to get me to the "Chat" point but there is no active "Chat" icon. Does anyone know of a number I can call? Thanks much!

You can contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available.
Click here to get help now Contact Customer Care

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Hard-of-hearings needs chat support

I reside in Guam and I was gonna order a Macbook Pro but there's was a technical
error on the Shipping ad's state box after clicking
"copy billing ad to shipping ad" both state's box are filled GU
but still on the shipping ad it appears RED. my other problem is that i was
going to contact apple but due to my hearing impairment i cannot understand people
on the phone plus there's no messaging/chat support in this online store to tell a customer representative about this error.
Please Help.
-Jhoul

I think the point Klaus was making was to have a friend call for you regarding this error specifically, just to get the particular problem handled.
I agree, though, that the Apple Store needs a method by which someone who cannot use a normal telephone, for whatever reason, can reach them. You might suggest it to Apple via their website feedback form:
http://www.apple.com/contact/feedback.html
Regards.

I need your support please.

Hello, Model: wdbuzg0010bbk-04 Suddenly my External Hard Drive is not detected and failed (Not even processing) with the tests of Western Digital Data LifeGuard Diagnostics. I believe I tried everything. When I connect it, there is no strange sound, the sound is okay, the temperature is okay as WD Quick view mentions. The light is also on. When I connect it, the sound of USB detected in my laptop comes but nothing appears. WD SmartWare detects it but as no writable partition. And I also can not fix it using the Disk Management tool in Windows. Is there any fix for my matter?

Seems like the partition on the drive got corrupted, i recommend reformatting the drive and then try to use for backup, however if you have information on this unit that you do not have somewhere else try too run a data recovery software, you can also check this link with some data recovery partner, in some cases they will have free diagnostics of your drive:
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Need technical support , please .......

Hi everybody !
i have a problem with batch capture
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and i edit making in,out and put it to timeline
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Full tutorial on what to do here...
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Shane

I need to reinstall CS5 on a machine that has had to be reformatted, i need a Support Code after obtaining the Challenge Code. Please help

I need to reinstall CS5 on a machine that has had to be reformatted, i need a Support Code after obtaining the Challenge Code. My email address is <removed - kglad>
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<moved from Adobe Creative Cloud to Downloading, Installing, Setting Up>
use your serial number to activate. if you cannot connect to adobe's server's to activate, Sign in, activation, or connection errors | CS5.5 and later

Please could someone confirm the Graphics card needed to support a Eizo ColorEdge CG275W monitor, resolution 2560x1440

Hello, community, Please could someone confirm the Graphics card needed to support a Eizo ColorEdge CG275W monitor, resolution 2560x1440. I currently have a Mac Pro with a NVIDIA GeForce 7300 GT VRAM (Total): 256 MB, which I'm guessing by it's age will not handle the new monitor. Any advice greatly appreciated.
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https://discussions.apple.com/message/5024326#5024326
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I need Id apple free i dont have a vise please i need your support for this issue

Dears
please i need your support to get a new apple ID for my account
and my country is lebanon i receive only by visa
best regards
<E-mail Edited by Host>

All iTunes accounts are free to create, there are instructions on this page for how to create one (any content that you downloaded via your current account will remain tied to that account) : http://support.apple.com/kb/HT2731
If you want to create one without giving credit card details (if your visa card is a debit card then I don't think that it will be accepted) then follow the instructions on this page for creating it : http://support.apple.com/kb/HT2534

HT2515 When I'm on iChat, it doesn't show the video chat icon. When I try to change it, it tells me my camera doesn't support video chats. Please help :(

When I'm on iChat, it doesn't show the video chat icon. When I try to change it, it tells me that my camera doesn't support video chats. Please help

A lot of folks fix these kinds of issues with a simple re-start of the phone.
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TS4036 I want to inform you that some of my saved pictures had been removed from iCloud, so I need your support to restore it, please

I want to inform you that some of my saved pictures had been removed from iCloud, so I need your support to restore it, please

Hello

I'm now waiting for 3rd person on the chat support. Is there anyone who knows what they are doing that can help me with a reinstall Please?

Is there anyone out there that can help me? Chat support hasn't a clue!!

I have finally got it working sort of but seems different and don't seem to have all the options I had before. I'm just going to live with it for now, thank you. After dealing with absolute idiots on the support chat who just transferred me to one person after another then left me waiting I can say I will never buy another Adobe product!
Sent from my iPhone

Just please i forgot my security questions for the apple id and now i cant buy from app store with my visa card ?? I need your support regarding to this

Pls i need your support regarding to this

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(92876)

Hello Adobe team.¨, Hello Adobe team. I am trying to delete my creative cloud program since about 2month but i'll get no answer. Please delete my account because I don't need it anymore. please do it as soon as possible. greetings Timea-Luana Panier

Hello Adobe team. I am trying to delete my creative cloud program since about 2 months. I want to delete this because I don't need it anymore. STOOOP IT AS SOON AS POSSIBLE.

I'm sorry but nothing from this you just sent me works...The linke form adobe support to chancel takes me over and over to the same page, and the only thing they do is tell me to write my problem down in a chat for questions...the link with the phone was pretty good but nobody picks up....I really don't know what to do anymore....i've tried everything and nothing happens..im just paying more and more....
John T Smith <[email protected]> schrieb am 23:38 Sonntag, 22.März 2015:
Hello Adobe team.¨, Hello Adobe team. I am trying to delete my creative cloud program since about 2month but i'll get no answer. Please delete my account because I don't need it anymore. please do it as soon as possible. greetings Timea-Luana Panier
created by John T Smith in Adobe Creative Cloud - View the full discussionThis is an open forum, not Adobe support... You need Adobe support to cancel a subscription-start here https://forums.adobe.com/thread/1703848-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html--and two links which may provide more details, if the above links don't help you-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html-http: //helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7328961#7328961 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7328961#7328961 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Creative Cloud by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

FORMS CENTRAL CHAT SUPPORT S*CKS

Thank you for choosing Adobe. A representative will be with you shortly. Your estimated wait time is 0 minute(s) and 1 second(s) or longer as there are 1 customer(s) in line ahead of you.
You are now chatting with 'Saravanan'
Saravanan: Hello. Welcome to Adobe Technical Support.
Saravanan: Hi Rob.
Saravanan: I have received your query. Please allow me a moment to verify your account and to review the details of your request.
Saravanan: Thanks for waiting.
Saravanan: I understand that you are facing issue while trying to access the Forms in the Forms Central Service. Am I correct?
Rob: you can't read?
Saravanan: Sorry for the delay.
Saravanan: Yes, I am able to read your query.
Rob: so
Saravanan: Just to confirm the exact issue I was asking that with you.
Rob: I was clear
Saravanan: Let me check and help you with the information.
Saravanan: May I know the exact error message which you are getting when trying to open a form?
Rob: None... I would have noted it. It doesn't open. My other forms open. This on doesn't. It is named:
Rob: BEST PRACTICES RISKSCORE QUESTIONNAIRE
Saravanan: Thanks for the information.
Saravanan: Have you tried to access the Forms Central using a different web browser and access the form once?
Rob: listen... go blow. I'm not doing this with you. fix it. It's NOT MY BROWSER..
Rob: if it were... I wouldn't be able to open ANY OF MY FORMS.
Rob: get me a supervisor
Rob: no patience for dumb customer service representatives
Saravanan: Rob, I do understand your concern and I am sorry for the inconvenience caused to you.
Saravanan: We are glad to assist you.
Saravanan: In few cases there might be any conflicting issue or any security settings when trying to access a form.
Rob: if it were the case... I wouldn't be able to open ANY OF MY FORMS.
Saravanan: Have you tried to make a copy of the form and tried opening it?
Rob: get me a supervisor
Rob: YES... DOESN"T WORK
Rob: get me a supervisor
Rob: https://adobeformscentral.com/?f=*w8D2jaFehMI2LPf3x29HA
Saravanan: Please allow me a minute while I check on this for you.
Rob: https://adobeformscentral.com/?f=5ZjgQLeJz73ZsxDXfWKfCw
Saravanan: Thanks for waiting.
Saravanan: I am able to open the form with the link which you had provided.
Rob: Yes... and you can see that the formatting is screwed up... and I CAN'T OPEN IT TO MAKE CHANGES
Saravanan: Rob, just to be clear had you created the form?
Rob: be clear... YES
Rob: get me a supervisor
Saravanan: Okay.
Saravanan: Please allow me a minute while I check on this for you.
Saravanan: I'm sorry to keep you waiting. I'm still checking my resources, I'll be back shortly.
Saravanan: I'm sorry to keep you waiting. I'm still checking my resources, I'll be back shortly.
Saravanan: Thanks for waiting.
Saravanan: Please do allow me a minute while I transfer the chat to my supervisor.
Vishal: Hi Rob, this is Vishal, Saravanan's Supervisor.
Rob: please help
Vishal: Please allow me a moment while I review your interaction with Saravanan.
Rob: you have the notes...
Vishal: Thanks for waiting.
Vishal: As I understand that you have issues with opening one of your Forms, right?
Rob: read
Vishal: Yes, I have checked your interaction.
Vishal: Let me check what can be done on this.
Vishal: I also see that you have issues with one particular Form. The issue might be with one particular file.
Vishal: What I will do is, we will remotely connect to your computer and double check on the same.
Vishal: Is that fine?
Vishal: I am sorry, did I lose you?
Rob: no
Vishal: Okay.
Rob: i'm on the phone
Vishal: Okay, shall I proceed with remotely connecting to your computer?
Vishal: I will remain available for a moment if you need further assistance.
Rob: in a few minutes
Vishal: In this case, I would recommend you to contact us back. Once you contact us back, we will check what best can be done on this.
Rob: great.. I can't wait to go through this again.
Vishal: I certainly understand, however, if you can reply on the same, we can proceed with troubleshooting the issue.
Vishal: Since we have not heard from you for some time, we will now end this chat.
Vishal: Please click to chat with us again if we can be of further assistance.
Vishal: Thank you for contacting Adobe. Goodbye!
Saravanan: Since we have not heard from you for some time, we will now end this chat. Please click to chat with us again if we can be of further assistance.
Saravanan: You may choose to print or email a copy of this chat transcript by using the options at the top right corner of this chat window.
Thank you for chatting with us. Please click the "Close" button on the top right of the chat window to tell us how we did today.

Hi Rob,
I've inspected your form and there is indeed a bug on our side that is preventing the form from opening. While it will take a few days to fix the underlying bug, one of my colleagues is going to manually fix your document so that you can open it. As it's a non-trivial manual process to fix the document we were just going to do the first one (*w8D2jaFehMI2LPf3x29HA). Or do you need both? We'll report back here as soon as we're done.
For future issues that you encounter, please note that this forum is read directly by the FormsCentral engineering team and is the best way to obtain support on technical issues with FormsCentral. Your previous queries were in this forum and that's how they ended up being handled by Todd, who was the engineering manager at the time. As you can imagine, the number of support requests has grown past the ability of the engineering team to handle on our own. As such, we need Adobe Tech Support to help us, and they're working very hard to become more and more proficient in handling first-line requests.
Thanks,
Shannon

Parsing Eroor when opening chat support

Hello all,
I am trying to figure out what is wrong with a chat support link on a website that I frequent, but I am not an XML guru, and need some advise please....
When you click on the link, a window used to ope that prompted a chat session, but now it gives me the following, confusing error:
XML Parsing Error: no element found
Location: https://chat4.mioot.com/miootdev/webclient/CheckNickName.aspx?visitorID=0&sessionID=0&skillID=1&Called=V&pCode=1742&Who=A5520&prechat=yes&preview=no&t=1377906385513&rurl=&url=http%3A//www.mmosave.com/item-wow/
Line Number 1, Column 1:
Can someone please explain to me what this error means, and provide a reason for it??
Oh yeah, and thanks in advance!!

I seem to have found a possible fix or work around or something. Your post saying about auto updater made me think of the option in
Tools > Options > Advanced > Automatic Updates
If you turn off automatic updates, mine has seemed to stop crashing after restarting Skype.
Hope this helps you as well!
EDIT: Nope, this works, but only for a little bit at a time, but where I use Skype for video calls, it's no good.
Please fix this ASAP Skype!

Chat Support just does NOT work!

I can't get chat support to work. Are there ANY other option? I need help with an issue:
http://community.skype.com/t5/Rates-and-subscriptions/Looking-for-International-Calling-Texting/m-p/...
Obviously, they don't want me to call. But is there really chat support?

Hi, achyfakey, and welcome to the Community,
Yes, there is Skype Customer Service and yes, the instant message chat facility does work. That said, Skype is aware of continuing website issues. Temporarily enabling scripts, pop-up dialog boxes, and disabling plug-ins which could prohibit pop-ups may help get past website problems.
If you still experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented. It may take several attempts, however people are getting through.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
Regards,
Elaine
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Need Chat Support Please

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