Need Help On Using Backup utility.

I have been trying to backup my hard drive using the backup utility that came with my laptop, and I am running into two problems.
First, when I try to execute the backup program it will not recognize my external hard drive even though the it is shown on the finder screen along with my internal hard drive. When I try to manually copy a file to it, I get an error message that indicates that the external hard drive is "read only". I do not know how to change this and cannot figure out why it recognizes the external hard drive as "read only". I use the same hard drive to backup my windows laptop and windows desktop without any issues and there is plenty of unused space on the drive. Any suggestions???
Second, I am trying to do a full data backup of the entire hard drive (i.e. my data as well as the "stuff" my kids have within their area). However, when I go through the "Plan" stage of the backup utility and identify each of the "folders" that I want to back up, within my daughter's folder there are several files with a red circle and a negative sign within the circle. I am assuming that it will not allow me to backup that particular file. Unfortunately it happens to be the more important ones that my daughter wants me to back up (i.e. iTunes). Why will it not let me back them up? Do I have to log in as my daughter and do a separate backup for each user, or is there something easy I can do to get the "backup block" removed from the various files found within my kids' area?
Any help is greatly appreciated. As you might suspect I am relatively new to Apple and the Mac OS operating environment.
Steve
iBook G4   Mac OS X (10.4.3)  
iBook G4   Mac OS X (10.4.3)  

Hi, uncbird.
1. What is the name of the "backup utility" you are trying to use? Is this the Apple "Backup" utility provided with .Mac accounts?
2. You wrote: " When I try to manually copy a file to it, I get an error message that indicates that the external hard drive is "read only"."What Scott's reply was probably trying to indicate is that it is likely the external drive was formatted in Windows NTFS format on a PC. Mac OS X can read, but not write to, volumes and drives in NTFS format unless you access them over a network. If you directly connect, for example, a USB 2.0 or FireWire hard drive in NTFS format to your Mac, you cannot write to it from Mac OS X.
The drive would have to be reformatted as either Mac OS Extended or Mac OS Extended (Journaled) format for direct connection to, and use as, a backup device for Macs. While Mac OS X can both read and write to volumes in MS-ODS (FAT32) format, that format is inappropriate for backing up data from Mac OS X. FAT32 does not support the extended attributes, such as permissions, required for a proper backup of data saved with Mac OS X.
You would have to reformat the external drive using the Erase tab in Disk Utility. Note that doing so will render all data on the external drive inaccessible, therefore backup any PC data on the drive to your PC before reformatting the external drive.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X

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