Need help with final bill - where to turn?

This seems like a silly place to ask about a billing issue, but here goes.  My final bill with Verizon Wireless is messed up.  I need to communicate with someone other than Chat - been there, done that, no resolution.  Can a Verizon rep help me here?

Thanks for your reply in the Forum.  The account with the billing problem is (removed).
I have paid my Verizon bill through CenturyLink for years.  I terminated my Verizon service on 8/27, the end date of my contract, and had my cell number ported to AT&T.  The most recent bill from CenturyLink had no Verizon charges.  The prior month’s bill from CenturyLink was paid, including Verizon service to the end of July.
Last week I got a paper bill in the mail from Verizon for service for the period ending August 25.  Since I had not paid for August through CenturyLink, I sent Verizon a check for the billed amount, $35.47.
A couple of days later I got a second paper bill from Verizon saying I owed $3.55.  It looked to me that Verizon had processed the August bill through to CenturyLink, and then reversed that transaction.  The check I mailed is not shown on the second paper invoice, and has not posted to my checking account as of a few minutes ago.
At this point I have paid Verizon $35.47 for August service, but I have a bill from Verizon for $3.55.  Online at My Verizon the balance is $2.45.  I think I am square with Verizon and my account should be closed with a zero balance.
Thanks.
>> Personal information removed to comply with the Verizon Wireless Terms of Service <<
Edited by:  Verizon Moderator

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