Need printed receipt?

I got CS5.5 Design Premium Student Edition as a gift from a friend, and I found in the box there was something about claiming a CS6 upgrade. But after looking it up it says I need a printed receipt; and he got it from a retailer which came down to our school, but he only got a handwritten invoice.
How am I to proceed with the upgrade claim?

Without proof of purchase, you don’t.
Sorry, but it sounds like this was purchased from an unauthorized seller.
Bob

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