Need serial number to upgrade CC membership to Teams package

Hi all,
I wonder if someone can help me.
I want to upgrade my Adobe Creative Cloud membership to the teams package but need to have my serial number to do so. I can't find it anywhere - don't have my original email - and haven't been able to find it using some of the other recommended methods. For example, if I log into my account and look at my products/services I don't have the option to view my serial number there, and none of the recommendations I have read in the other forums work for me.
Is there anything else I can do to find my serial number?
Thanks in advance.

Hi there,
              Find your serial number quickly
              Please click above to find serial numbers.
              Here, it depends on which serial number you are looking for, prepetual [ retail / education ] or volume licensing, The common error people do is, use non volume licensing serial number to upgrade to creative cloud for teams.
              The upgrade to Cloud teams for $49.99 ( this is the current offer for existing customers ).
              In case if you do not have a volume licensing serial number of CS3 and above, I am sorry to let you know, you do not qualify for the this offer.
              But not to worry, it's never late if you are determied about something. Note: Cloud 'Always' has the latest version of features that comes', does not go with upgrade scenario, just update, which is simple then all times.
              You can contact your neareset reseller and purchase any CS6 current version volume licensing software of the least price, and then go for the creative cloud for teams. [ This is just to get the current offer going on for cloud teams ].
              In case if you do not want to purchase a volume licensing product, you can just subscribe to " Creative Clouds for Teams" at $69.99 which is a good price too, do this only if you need to have  more people added under one account and not to use Credit Card details more then once.
              Cloud teams may be costly for a normal being,  I would suggest you go with normal creative cloud. Be a simple being, unless you are under any organization

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    sam: Hello
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    Arun Kumar: Hi! Sam.
    sam: My copy of CS design standard says my serial number isn't correct
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    sam: .......................
    Arun Kumar: Thank you for the information.
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    sam: You emailed me the serial after I sent in supporting evidence of eligibility and i pasted it into the startup. The startup seems to have gone but the prgarm still says trial version
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    sam: [email protected]
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    Pritam: *Sam
    Pritam: AS I understand you are having an issue with the activation of the product,am I correct?
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    sam: No problem
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    Daniel Pedapenki: May I please have your email address registered with Adobe while I review your request?
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    sam: ...............
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    sam: Email to me today:
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    Daniel Pedapenki: Design Standard CS 5.5---  ................
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    Daniel Pedapenki: Sam, the serial number is for the Win platform, in this case, you can use this serial number in the Win platform.
    sam: I did not buy the software to use in Windows. I am moving completely to Apple
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    sam: sam: I don't know where in my emails I said it was for Windows? sam: Also, why has Indesign activated properly?
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    You are now chatting with 'Pritam'
    Pritam: Hello. Welcome to Adobe Technical Support.
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    sam: [email protected]
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    Pritam: *Sam
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    Pritam: *for
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    Pritam: The serial number which you have provided is for Windows and you are trying to activate the product in MAC ,because of this you are not able to activate the product.
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    Pritam: Please allow me a moment.
    Pritam: Thank you fro staying online.
    sam: No problem
    Pritam: As we are from the technical team ,we don't have the resource for the changing serial number to MAC.
    Pritam: In this case I will transfer the chat to our customer service team,they will help you out with the issue.
    Pritam: May I transfer the chat?
    sam: Thanks... this is from the email today: Your Adobe ID:............... this response, we believe your issue is resolved and have therefore closed your case 0207655150. If your support case has not been completed to your satisfaction or you should you need to contact us on this issue again, please reference your case number. You can reopen your case up to 14 days after it has been closed. Hello, Thank you for your proof of academic status. Here is your serial number for Design Standard CS 5.5--- 1.............
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    Daniel Pedapenki: Hello! Welcome to Adobe Customer Service.
    Daniel Pedapenki: Hi Sam.
    Daniel Pedapenki: May I please have your email address registered with Adobe while I review your request?
    sam: Hi Daniel
    sam: .................
    Daniel Pedapenki: Thank you for the email address.\
    sam: Email to me today:
    sam: sam: Thanks... this is from the email today: Your Adobe .............0 With this response, we believe your issue is resolved and have therefore closed your case .. If your support case has not been completed to your satisfaction or you should you need to contact us on this issue again, please reference your case number. You can reopen your case up to 14 days after it has been closed. Hello, Thank you for your proof of academic status. Here is your serial number for Design Standard CS 5.5--- ...............4164
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    Daniel Pedapenki: Okay Sam.
    sam: Hi
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    Daniel Pedapenki: Thank you for your patience.
    sam: Thanks for your help
    Daniel Pedapenki: Sam, on the installation window, is it mentioned as Design Standard CS5.5 and Design Premium CS5.5?
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    Daniel Pedapenki: Just to confirm, are you trying to install the program on Mac  machine?
    sam: Yes. The programs work as trials fine
    Daniel Pedapenki: Thank you for the information.|
    Daniel Pedapenki: Sam, since you are using the Windows version serial number, to install the program on Mac machine, you are getting this issue.
    sam: One of the three packages seems OK
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    Daniel Pedapenki: Sorry for the wait. Please do stay online.
    sam: It just goes through to the Enter Serial Number... Provide a serial number...Install this product as a trial... etc
    Daniel Pedapenki: Sam, please confirm, me if you have installed the product in Win or Mac?
    sam: THE SERIAL NUMBER IS NOT VALID FOR THIS PRODUCT... INSTALL THIS PRODUCT AS A TRIAL
    sam: Mac
    Daniel Pedapenki: Sam, as the serial number of the product is for Win platform, you can use the product in Mac platform.
    sam: Do you mean 'cannot'?
    Daniel Pedapenki: *cannot
    Daniel Pedapenki: Yes, you are correct.
    sam: The three programs are running fine but two as tryout only. I only have this one disk to load from, supplies by Apple with the new machine
    sam: The box says 'For sale only with a new Mac'
    Daniel Pedapenki: Sam, you have to install the product in Win platform as the serial number issued for you is for Win.
    sam: Not going to do that. Please give me a working serial number
    sam: I haven't got a disk for Windows installation anyway
    Daniel Pedapenki: I'll be right with you.
    sam: Thanks
    sam: I have only a couple of weeks to register this! And I need it for my coursework!
    Daniel Pedapenki: You are welcome.
    Daniel Pedapenki: Sam, the coupon code and the part number which you have provided to use for the edu serial number is for Win platform, in this case, we have provided you the serial number for the Win platform.
    Daniel Pedapenki: You can check in your mails for this information,.
    sam: Can you confirm back to me the product code?
    sam: I can photograph the box and email you showing the stickers etc
    sam: The part number on the back of the package is 91047958, yes?
    Daniel Pedapenki: Product name: CS5.5 Design Standard.
    Daniel Pedapenki: Part number (PN): 91047958
    Daniel Pedapenki: Coupon code: dsgnm3-1.........
    Daniel Pedapenki: Design Standard CS 5.5---   ...........
    sam: There's also a sticker saying PN: 65147483
    sam: Lot code 12056
    sam: I don't know where in my emails I said it was for Windows?
    sam: Also, why has Indesign activated properly?
    Daniel Pedapenki: Thank you for waiting. One moment please.
    Daniel Pedapenki: Sam, the serial number is for the Win platform, in this case, you can use this serial number in the Win platform.
    sam: I did not buy the software to use in Windows. I am moving completely to Apple
    sam: As I asked above:
    sam: sam: I don't know where in my emails I said it was for Windows? sam: Also, why has Indesign activated properly?
    sam: Why did the Education activation people give me the wrong number?
    sam: Two possible solutions now are that you give me the correct serial number, or send me another disk which will activate properly on OS X
    Daniel Pedapenki: I'll be right with you.
    sam: I'm feeling like I have done something wrong here... and it's not a good feeling
    Daniel Pedapenki: Please allow me a moment to search for the information.
    Daniel Pedapenki: Thank you for your patience.
    Daniel Pedapenki: Sam, in this case, I'll provide you the new serial number for Mac version.
    sam: OK
    Daniel Pedapenki: Sam, please be online for 2 minutes.
    sam: OK
    Daniel Pedapenki: Thank you.
    Daniel Pedapenki: Sam, the new serial number is .........6201.
    Daniel Pedapenki: Is there anything else I can help you with?
    sam: Can I just try that serial
    Daniel Pedapenki: I'm sure you can activate the product with out any issue.
    Daniel Pedapenki: Please feel free to contact us if you need more assistance.
    Daniel Pedapenki: Do you have any further questions for me today?
    sam: No thanks
    Daniel Pedapenki: Thank you for contacting Adobe.  We are available 7 days a week, 24 hours a day. Goodbye!
    Thank you for chatting with us. Please click the "Close" button on the top right of the chat window to tell us how we did today.
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    You are now chatting with 'Pritam'
    Pritam: Hello. Welcome to Adobe Technical Support.
    Pritam: I have received your query. Please allow me a moment to verify your account and to review the details of your request.
    Pritam: Could you please provide your email address?
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    Pritam: *for
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    sam: .-4164
    Pritam: Sam ,may I know are you trying to activate the product in Windows or MAC?
    sam: A new iMac
    sam: You're welcome to remote view the machine if it helps
    Pritam: Sam, this is why you are having an error in activating.
    Pritam: The serial number which you have provided is for Windows and you are trying to activate the product in MAC ,because of this you are not able to activate the product.
    sam: It's the one you sent me this morning
    sam: I sent in my education user support case stuff yesterday and included tproduct code from the packaging
    sam: Can you give me a Mac serial?
    Pritam: Please allow me a moment.
    Pritam: Thank you fro staying online.
    sam: No problem
    Pritam: As we are from the technical team ,we don't have the resource for the changing serial number to MAC.
    Pritam: In this case I will transfer the chat to our customer service team,they will help you out with the issue.
    Pritam: May I transfer the chat?
    sam: Thanks... this is from the email today: Your Adobe ID:. Your Case Number:0207655150 With this response, we believe your issue is resolved and have therefore closed your case 0207655150. If your support case has not been completed to your satisfaction or you should you need to contact us on this issue again, please reference your case number. You can reopen your case up to 14 days after it has been closed. Hello, Thank you for your proof of academic status. Here is your serial number for Design Standard CS 5.5--- 1.-4164
    Please wait while I transfer the chat to the appropriate group.
    You are now chatting with Daniel Pedapenki.
    Daniel Pedapenki: Hello! Welcome to Adobe Customer Service.
    Daniel Pedapenki: Hi Sam.
    Daniel Pedapenki: May I please have your email address registered with Adobe while I review your request?
    sam: Hi Daniel
    sam: [email protected]
    Daniel Pedapenki: Thank you for the email address.\
    sam: Email to me today:
    sam: sam: Thanks... this is from the email today: Your Adobe ID:..........Your Case Number:......... With this response, we believe your issue is resolved and have therefore closed your case 0207655150. If your support case has not been completed to your satisfaction or you should you need to contact us on this issue again, please reference your case number. You can reopen your case up to 14 days after it has been closed. Hello, Thank you for your proof of academic status. Here is your serial number for Design Standard CS 5.5--- .-4164
    Daniel Pedapenki: Thank you for the information.
    Daniel Pedapenki: Please elaborate the issue which you are facing now.
    sam: The activation screens won't accept the number as the product
    Daniel Pedapenki: Thank you for the information.
    Daniel Pedapenki: Sam, I see that the serial number is for the product Design Standard CS 5.5 Win platform and it is not activated till now, may I know the exact error message please?
    sam: AI and PS startup screens say they're CS5 tryout
    sam: The Indesign package seems happy with the code and says it's 5.5. Off the same CD
    Daniel Pedapenki: Thank you for waiting. One moment please.
    Daniel Pedapenki: Okay Sam.
    sam: Hi
    Daniel Pedapenki: Please allow me a moment to search for the information.
    Daniel Pedapenki: Thank you for your patience.
    sam: Thanks for your help
    Daniel Pedapenki: Sam, on the installation window, is it mentioned as Design Standard CS5.5 and Design Premium CS5.5?
    sam: Just looking now
    Daniel Pedapenki: Alright!
    Daniel Pedapenki: Just to confirm, are you trying to install the program on Mac  machine?
    sam: Yes. The programs work as trials fine
    Daniel Pedapenki: Thank you for the information.|
    Daniel Pedapenki: Sam, since you are using the Windows version serial number, to install the program on Mac machine, you are getting this issue.
    sam: One of the three packages seems OK
    sam: I'm opening the installer now
    Daniel Pedapenki: Sorry for the wait. Please do stay online.
    sam: It just goes through to the Enter Serial Number... Provide a serial number...Install this product as a trial... etc
    Daniel Pedapenki: Sam, please confirm, me if you have installed the product in Win or Mac?
    sam: THE SERIAL NUMBER IS NOT VALID FOR THIS PRODUCT... INSTALL THIS PRODUCT AS A TRIAL
    sam: Mac
    Daniel Pedapenki: Sam, as the serial number of the product is for Win platform, you can use the product in Mac platform.
    sam: Do you mean 'cannot'?
    Daniel Pedapenki: *cannot
    Daniel Pedapenki: Yes, you are correct.
    sam: The three programs are running fine but two as tryout only. I only have this one disk to load from, supplies by Apple with the new machine
    sam: The box says 'For sale only with a new Mac'
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    sam: Not going to do that. Please give me a working serial number
    sam: I haven't got a disk for Windows installation anyway
    Daniel Pedapenki: I'll be right with you.
    sam: Thanks
    sam: I have only a couple of weeks to register this! And I need it for my coursework!
    Daniel Pedapenki: You are welcome.
    Daniel Pedapenki: Sam, the coupon code and the part number which you have provided to use for the edu serial number is for Win platform, in this case, we have provided you the serial number for the Win platform.
    Daniel Pedapenki: You can check in your mails for this information,.
    sam: Can you confirm back to me the product code?
    sam: I can photograph the box and email you showing the stickers etc
    sam: The part number on the back of the package is 91047958, yes?
    Daniel Pedapenki: Product name: CS5.5 Design Standard.
    Daniel Pedapenki: Part number (PN): 91047958
    Daniel Pedapenki: Coupon code: dsgnm3-1630-0679-7505-5758
    Daniel Pedapenki: Design Standard CS 5.5---   1.4164
    sam: There's also a sticker saying PN: 65147483
    sam: Lot code 12056
    sam: I don't know where in my emails I said it was for Windows?
    sam: Also, why has Indesign activated properly?
    Daniel Pedapenki: Thank you for waiting. One moment please.
    Daniel Pedapenki: Sam, the serial number is for the Win platform, in this case, you can use this serial number in the Win platform.
    sam: I did not buy the software to use in Windows. I am moving completely to Apple
    sam: As I asked above:
    sam: sam: I don't know where in my emails I said it was for Windows? sam: Also, why has Indesign activated properly?
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    sam: I'm feeling like I have done something wrong here... and it's not a good feeling
    Daniel Pedapenki: Please allow me a moment to search for the information.
    Daniel Pedapenki: Thank you for your patience.
    Daniel Pedapenki: Sam, in this case, I'll provide you the new serial number for Mac version.
    sam: OK
    Daniel Pedapenki: Sam, please be online for 2 minutes.
    sam: OK
    Daniel Pedapenki: Thank you.
    Daniel Pedapenki: Sam, the new serial number is 1......-6201.
    Daniel Pedapenki: Is there anything else I can help you with?
    sam: Can I just try that serial
    Daniel Pedapenki: I'm sure you can activate the product with out any issue.
    Daniel Pedapenki: Please feel free to contact us if you need more assistance.
    Daniel Pedapenki: Do you have any further questions for me today?
    sam: No thanks
    Daniel Pedapenki: Thank you for contacting Adobe.  We are available 7 days a week, 24 hours a day. Goodbye!
    Thank you for chatting with us. Please click the "Close" button on the top right of the chat window to tell us how we did today.
    You are not currently connected to a chat representative.
    When I inserted the disk it came up with the serial loaded as ...............7313-xxx
    Deleted all and reinstalled, IT! changed my code as above to ...............6201 and all seemed promising….... etc.!

    Have you bothered to do any research at all? Not every app was upgrade to 5.5. Those that weren’t will next be upgraded to CS6.
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