Negative Orders Balance in BP

Hi experts!
Does anyone can help me explaining to me why a Business Partner Master Data of a Customer is showing a negative Orders Balance without a drill down link?. We have Sap Business One 2007A SP00 PL45. I don´t know the reason for this negative value, usually the orders balance show a positive value and has the option of a drill down. All the orders for this customer are closed and none has a negative amount.
Thanks in advance!
Claudia

If the order balance becomes negative, it mostly caused by error.
Please run a simple query:
Select * from ocrd Where OrdersBal < 0
If it results only one record, it should not be a big problem. You may reset this balance by run Admin - Utilities - Restore to restore this BP balance. Usually, this utility should not be run by yourself. You have to get permission from SAP to run it.
Thanks,
Gordon

Similar Messages

Customers Orders Balance is Negative

Hi guys,
We are running 2007A PL 37 and I have found a customer in our database that is showing an orders balance that is a negative figure when viewing on the main BP screen.
If you drill down into the orders, they all look normal and are all positive and the running balance is correct, its just the total shown on the front screen is completely different and negative.
Any idea what may have caused this and how to rectify?
Thanks in adavance.
Michael

Hi,
You can query the OCRD table and find out other BP's with negative order balance.
If your order balance as per the open orders does not match the balance displayed on the BP Master screen, then you need to contact support to get the issue fixed.
You can log a message to SAP Support throught Portal using the S-User ID.
Regards,
Jitin

Changed Sales Order and it left Order Balance (OrdersBal) negative

2007 SP1 PL9 - Entered and saved a sales order, printed it, then made some changes. The net change amount was left in the BP OrdersBal field (Orders) as a negative.
Do the experts have any idea why changing a Sales Order on occasion can cause the BP Orders Balance to go negative? I have no open orders for this customer now, yet BP Order Balance is showing -17.92 (net of change made to SO when open)
Thanks for any input you may have.
Mike

Mike,
Whenever you get negative Order Balance (OrdersBal), you need to log message to SAP support to run the restore function. Hope it is not a new bug.
Thanks,
Gordon

Open Sales Order Balance incorret

Dear All,
When you copy a Sales Order to an AR-Invoice and then increase the line quantity on the AR Invoice, the Open Sales Order Balance on the Business Partner Master Data shows a negative amount.
E.G.
Sales Order 10 Chairs @ R1000 = 10000 (Open Sales Order balance in bp master = 10000)
Copy to AR Invoice
AR Invoice 12 chairs @ R1000 = 12000 (Open Sales Order balance in BP maser = -2000)
When subsequent sales orders are added their is a - 2000 diff between the Sales order balance and actual open sales orders.
Can you please tel me how to correct this.
Best regards
Erika

Hi,
Please run the Query from the Note no. : 999124 and check whether the item in the sales order appears in the results obtained.
If yes then you need to log a support ticket to get your issue investigated.
Kind Regards,
Jitin
SAP Business One Forum Team

Massive Negative Point Balance and Reward Certificates That I Don't Want

I made a purchase near black friday and then returned it January (it was defective). In the meantime I was issued $15 in certificates. After the return I now have a massive negative point balance (-363). I don't like having such a negative points balance and I don't need purchase anything in the time-frame before the certificates expire. I would therefore like to return (or invalidate) the certificates and have those points added back to my account. Also if I remember correctly I only returned a $200 tablet, so I don't understand how I got to -363 points.
Thank you
Solved!
Go to Solution.

Greetings jl2015, and welcome to the Best Buy forum,
I would not want to have a negative point balance either, as it could potentially cause issues with any points that are awarded for purchases you make in the future. I looked over your My Best Buy™ account using the email address you registered with the forum and can see exactly why your point balance went negative. Let me see what I can do to help.
As you mentioned, you recently returned an item that had been purchased back on Black Friday. That return would have resulted in any points you were awarded for the original purchase to be deducted from your account, and since the pre-tax total was about $200 and you used a Best Buy credit card, almost 500 points were deducted from your account. You did not have sufficient points in your account when the return was processed because they had been converted into two certificates.
In most cases, active certificates in a member's account will be voided and the point values added to their balance in-order to help when there is a negative balance. The two certificates that you have in your account could help bring you out of the negative. I will be sending you a private message so that I can go over your My Best Buy™ account with you in additional detail. To check your private messages, you will want to login to the forum and click on the envelope at the top of the page.
Thank you for posting and for being a My Best Buy™ member!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Negative ordered quantity

I don't know why I got negative ordered quantity and negative committed quantity in my Item Master
Could anyone know how to fix the problem ? Is it affect the operation and may I know any other cause will be affected?
Regards,
Alex

Dear Alex,
For this kind of issue please send a customer message to the Support Center, the consultant will help you out.
Usually this kind of issue will need DB fixing to correct the data.
For more information you could also refer to note:999124
Incorrect committed\On order quantity when changing orders
note:1137673 Incorrect ordered quantity after receipt from production
Best Regards
Helen Sun
SAP Business One Forums Team

Delivery & Sales order balance in Business partner master data

Hi Experts,
Why there is negligible balance showing under delivery & sales order balance in business partner data.
How can we remove this balance from master?
Regards,
Datta Kharat

Hi,
You need to check the detect query under the Note No. : 999124.
There are many similar threads discussing the same issue.
Kind Regards,
Jitin
SAP Business One Forum Team

Order Balance

Hi All,
I Want a report, where I can input many production order numbers say 100 & the report will show the Order Balance for all the production orders at a glance.
Regards,
MHP

Dear ,
Use T code COOIS - Production order information system,
Give the plant details or material or production orders(If u know the production order numbers) and in the field system status choose the system status as settled-SETC and execute.
It will show the list of production orders that are settled asd per the input which u have given and you can check the
*Now to find out order balance run the report traansction KOB1/KKBC_ORD/KKAQ.
Just to add that , KKAQ will give you the Order Balance which is laying in WIP .Here you need to enter the CoC and the click on the Production Order check box , period , FY , RA version and hit execute .It will list you all the PO which are WIP and have balance .
Try and chek the result
Regards
JH
Edited by: Jiaul Haque on Jul 12, 2010 11:00 AM
Edited by: Jiaul Haque on Jul 12, 2010 11:03 AM
Edited by: Jiaul Haque on Jul 12, 2010 11:07 AM

Negative order in item master

Dear Experts...
In my Item Master Data one of item is showing negative order (-10) hence that item does not have any purchase order in system.
Plz explain this.
Thanks in advance.
Regards..
Ravi

Hi Ravi ,
This is not Possible according to me , that without any purchase order , in the Ordered field - there exists any Value.
Probably be done by the Back End .
Can you please check and provide the other quantity (Instock / Committed) ?
Thanks
Ashish

Can not open sales order balance from BP master data

Hello All,
for a particular customer i am not able to open the sales order balance field in BP master data.
It is showing the amount but the orange arrow does not appear.
can any one please tell me why i am not able to drill down into Sales order field in BP master data?
Thanks in advance.
Prachi Kulkarni.

HI Gordon,
All the users are getting this issue for the particular customer.
even my self (super user) also not able to drill down into the sales order field.
we have assigned Professional Licenses to all the users.
Thanks,
Prachi.

Table/Tcode to see order balance-reg

Hi,
Is there any table or transaction, to see balance amount to be settled for the order.
for individual order we can see the balance in the costing view of the order.
My requirement is to close where ever order balance in zero.
(We can check it through KKS1 transaction is there any other way)
Regards
Karthikeyan

Dear,
It is a calculated field.
If you want to calculate debit-credit on order level, use the following table
COE*
In these tables you will get different cost line items..just evaluate what is required for you.

Restrict Negative qty balance

Hi !!
Please help me out to find out a solution for restricting negative stock , after sale order issue or misc issue.
In Organization setup Allow negative balance check box is uncheked. Now situation is like,
Say In March i received 10 no of item A.
I sold it in March , 10 no of item A.
Then i tried again to sell 10 no of item A in March, but it did not allow me. It is ok.
But now in April i received again 10 no of item A.
Then again i tried to sell 10 no of item A in March and now it allowed. Which should not be. This is because my stock in hand came in April so , how could i sell it in march.
Please let me know how i can restrict such type of transactions.
Regards

With standard oracle application, the scenario is always possible.
Closing the period on timely basis is the only solution (even then it will allow backdated transactions within current period)
Hrishikesh

Internal Order Balance

Hi All
i have been settle the (70%) of Internal Order per the period 06 .i .e Last month
wht is the treatment fro the remaing 30%- is there any process for month end closing for IO (like G/L, Vendor Balances Etc..)
in Internal Order Report showing the balances

Hello,
depending on how your CO is set up, IO should be empty and should be cycled/settled to cost centers or wherever it is needed.
if you don't do anything, the balance will remain. Add a second line to your settlement rule for the remaining 30%
kr
Nico

PO having negative Order quantity and Order value

Dear All
I am facing a strange scenario as described below :-
I made a framework order(FO) with target value as 100000 INR.Net price for the material in the FO is given as 100 INR and Target Quantity as 0.00 EA.
Now when I am making a PO with reference to this FO and entering PO quantity as 1.00 EA in the header status tab of PO, ordered quantity is appearing negative as 1.00 - EA and order value negative as 100.00 - INR.Due to this PO is not having release strategy due to negative value.
Also when I am checking the FO line release documentation (i.e no of PO made against FO line item) there PO no is appearing but with negative quantity and value.
Why is this happeing,please let me kneow.
Regards
SK

Hi SK,
I don't know what is the reason for this behaviour, but you clearly misuse the system. Framwork orders (FO) in SAP are already purchase orders, they are not meant to have other PO's be generated with reference to them. You can (and should) post invoices directly with reference to the FO.
It sounds like you need the "contract", trs ME31K. Once you created the contract you can (and should) create PO's with reference to it. Use the document type WK "value contract" if you want ot specify the target (limit) value.
BR
Raf

Production Order Balance

Hi All,
How could i locate the origin that cause the variance that are found on the production order (path is PO --- GOTO --- COST --- BALANCE) and when i also look at the (path same PO --- GOTO -
COST -
ANALYSIS).?
Please i have to look at this for us to have a brief view of the problem.
Thanks and Regards,

John,
You can check the difference of costs between "planned" and "actual" for every line item, that would give you the reason why there is variance. These variances have to be settled using transaction KO88.
Regards,
Prasobh

Negative Orders Balance in BP

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