Negative reviews

I've seen a lot of negative reviews, I use adobe CS5 programs, and Firefox, will they and my files be safe?

Your files should be safe, but it is always good practice to create a backup before upgrading your operating system.
I found the following site useful before I installed Lion
http://roaringapps.com
Remember to ensure that any hardware, as well as software, that you use is compatible.

Similar Messages

  • I have been considering buying Aperture 3 but the numerous, negative reviews are making me wary.  Should I buy the first version - Aperture 2.1.1 instead?

    I have been considering buying Aperture 3 but the numerous, negative reviews are making me wary.  Should I buy the first version - Aperture 2.1.1 instead? 
    I have a 2009 MacBook Pro running Snow Leopard.  I do not think I will upgrade to Lion because I was warned that it may conflict with some of my applications.
    There have been so many reviews that talk about how Aperture 3 is so slow and spends too much time searching for Faces and eventually crashes.  And, many reviews mention that you need to add to your RAM which I can't do right now, especially on a 3 year old computer.
    There are some copies Aperture 2 on Amazon.  Would that be a good place to buy a copy or a used copy?
    I would appreciate some good advice.  Thanks, Taf Schaefer

    Obviously you haven't read the reviews of Aperture 2
    FWIW I use Ap3 on both a 2010 MBP (8 gigs of Ram) and an 2008 iMac (4 gigs) and I have no crashing issues whatever. Remember, you can disable Faces if you don't want to use that feature.
    Elv07 wrote:
    I used to use iPhoto and I will probably revert to that (although it has fewer function like no RAW import etc.)
    Just an FYI: iPhoto supports exactly the same Raws as Aperture.
    Regards
    TD

  • Can app developers really delete negative reviews in Blackberry AppWorld?

    I was browsing AppWorld, and concerned when I looked at StickyBoard Notes HD, by Joey Beechey.
    In his description, he writes, "ALL REVIEWS THAT ARE JUST SAYING ITS STUPID TO CHARGE FOR AN UPGRADE WILL BE DELETED."
    This has troubling implications.  If a developer can simply remove any negative reviews they choose to, how can I use the reviews as a basis for whether I'll try out or buy an app?  Can he really remove reviews, or is he just hoping to stop people from posting about that?

    Yes and no. The developer can "request" that a review is removed. This is something that should be checked by the App World team at RIM, but in reality they seem to grant any requests without hesitation.
    There has been much discussion about this, because some developers abuse this. Many users who felt conned by the offline maps crooks posted a negative review, only to find it removed later.
    In some cases reviews are automatically denied by App World. It seems to be fuzzy logic, but competitor names and profanity seem to flag reviews for automatic denial.
    In the interest of full disclosure, of the 150 (almost all positive) reviews for our app, we have requested for 5 to be deleted: one was actually a very good rating but contained bad language. Another was a user who hadn't read the description. The other three were problems related to PlayBook OS, not our app.
    Files & Folders, the unified file & cloud manager for PlayBook and BB10 with SkyDrive, SugarSync, Box, Dropbox, Google Drive, Google Docs. Free 3-day trial! - Jon Webb - Innovatology - Utrecht, Netherlands

  • App Vendor Systematically Deletes Negative Reviews ...

    RIM App World Folks: skip down to "How can RIM address this issue?" for the short version.
    It seems purchasers of apps have one opportunity to post a review, and vendors seem to have a means to delete "offensive" reviews. It's obvious that these mechanisms are intended to prevent users from misusing the review process and avoid offensive content in reviews - but they also seem to place 100% trust (and all of the power) in the app vendor's hands.
    In my particular case I looked at the review for "Canada On-Device GPS Map - Offline Map" - the description led me to believe that this app did not need an internet connection and had a basemap for canada. I was expecting map functionality similar to a low cost automotive GPS. There was only one review (5-stars) - so I took a $10 chance - and lost.
    Yes, the app has a basemap of Canada (bitmap only) - down to the level of a province-wide roadmap. To get any detail usable for navigation you need a live internet connection and the app works like Bing Maps, with limited offline cache. I was disappointed that the app wasn's what I was led to expect ...
    So I posted a very polite (one star) review saying basically the same as above - and within seconds my review vansihed and only the original 5-star review remained.
    I have since discovered that this vendor (SkyLab Mobile Systems) seems to have a reputation for deleting negative reviews, and as unetical (or possibly fraudulent) as that is, I believe RIM has an obligation to address the situation.
    How can RIM address this issue?
    a) List the total number of reviews posted for each app
    b) List the total number (or %) of those reviews deleted by the vendor
    With this information a consumer can see if a vendor is systematically deleting a significant portion of their reviews. It is quite likely that most vendors will have to delete some offensive reviews, but if the % is too high it still serves as a warning to consumers ...

    Same thing wih Paper Toss by Erlemann. This vendor has deleted every negative review for a product that is a joke compared to the android version (free). I was suprised to learn here that vendors can delete negative reviews. With no access to customer service (rim) and what amounts to false advertising with vendors manipulating reviews, buying any unknown app without a trial version is a gamble. I imagine the idea is to keep the developers happy; seems they'd want to keep customers happy too. Who needs developers if buyers can't trust the source and buy somewhere else (apple, android...)?I guess the upside is that it only cost me $1 to learn this. I like the playbook; not too fond of rim so far though.

  • Negative reviews of apps are ignored?

    I have downloaded a number of apps from the Mac App Store. If I like the app I post a positive review. If I dislike the app or find it offensive, I post a negative review. To date all of my positive reviews have appeared and been counted toward the app's rating, but my negative reviews never appear and do not count against the "bad" app's rating. This seems very fishy and biased.

    or find it offensive
    What?
    To date all of my positive reviews have appeared and been counted toward the app's rating, but my negative reviews never appear and do not count against the "bad" app's rating.
    The best place to leave software reviews is on Amazon. They are the number one seller, and do not censor.

  • I want to download the Maverick OS but have read a lot of negative reviews

    I want to download the new Maverick OS but have read a lot of negative reviews about people losing everything on their machine. Am I better off getting the Lion or Mountain Lion OS? The main reason I need to upgrade the OS is to support the AirPort Time Machine I recently purchased so I can back everything up on my computer. Without the new OS I can't use the Time Machine but don't want to lose everything before I've had a chance to back it up.

    Csound1 wrote:
    JERRYMAC wrote:
    Mavericks is just a headache. I have had so many problems and disappointments with Apple's changes (they are forcing people to use only apple approved apps. and extensions which alot of times is very inconvenient.
    What nonsense, how about some facts to go with that.
    The discussions have quite a few of these already very well documented.
    "Crapware" is tied to usage patterns and user behavior. In most cases, a user has a problem, and is tempted to find a 'fix' which results in "crapware" being allowed on the machine. Gatekeeper can only block so much.
    In general, every Software Update after a release is fixing shortcomings which are left in the original release. There are no new features in 10.9.1-10.9.5, are there? 10.10 has new features, so 10.9.1-10.9.5 are all patches on 10.9.0.
    The current issues with iOS8 (although unrelated to Macs) are not making anyone feel warm and fuzzy.
    iTunes 11.4 broke many device syncs, does not install correctly. Is it part of Mavericks? Maybe. 
    Older hardware can be upgraded to Mavericks as noted here - OS X Mavericks - Technical Specifications
    but performance is worse than the OS that originally came with the machine. For example, on a 2.2G/2010 MBP with a 5400rpm drive, SL, Lion, ML perform much better than Mavericks.
    Two specific functions that are important were broken (The VPN issues required a switch to Cisco AnyConnect instead of the built-in VPN).
    From About the OS X Mavericks v10.9.2 Update
    Fixes an issue that may cause audio distortion on certain Macs
    Fixes an issue that may cause VPN connections to disconnect
    There are lots of WiFi issues with 10.9.0 through 10.9.5. For example - OS X Mavericks 10.9.4 Update
    Fixes an issue that prevented some Macs from automatically connecting to known Wi-Fi networks
    Improves the reliability of wake from sleep.

  • My negative reviews don't get published...but the positive ones do...

    Wrote a review of an Epson printer which is sold on the Apple store site as AirPrint enabled. Pointed out that Epson themselves DO NOT recommend that printer as AirPrint enabled and don include it as recommended for use with Apple products. Surprise, surprise! Apple won't publish my review and thy wont accept retun of the printer as being "not fit for purpose"...giant paperweight anybody?

    Apple publishes negative reviews on the Apple Store website. Here are a few for their very own new earbuds.
    http://store.apple.com/us/reviews/MD827LL/A/apple-earpods-with-remote-and-mic?fn ode=49&rs=newest
    Perhaps you were a bit too "salty" in your review and you may have crossed the line as to what is fit to be published online.
    Did you think to check out the printer on HP's website before you made the purchase? Can you point out/document where Apple claims that this non AirPrint printer is in fact an AirPrint compatible printer?

  • Hi, having old macbook pro intending to upgrade my os from snow leopard to lion but negative reviews on lion just put me off..i have ms office and photo shop installed on my machine..my question is will upgrading to lion stop me using those application?

    Hi, having old macbook pro intending to upgrade my os from snow leopard to lion but negative reviews on lion just put me off..i have ms office and photo shop installed on my machine..my question is will upgrading to lion stop me using those application? thank you.

    htfromgrantown wrote:
    Hi, having old macbook pro intending to upgrade my os from snow leopard to lion but negative reviews on lion just put me off..i have ms office and photo shop installed on my machine..my question is will upgrading to lion stop me using those application? thank you.
    Negative reviews are common place here as it is a trouble shooting forum. If you want to read the advantages, improvements and new features then go to the Apple site. If you are running Word 2004, Early Adobe suite, etc which are PPC programs, then don't update. Go to Apple logo in upper left menu bar, open About this mac > More Info > Software >Applications and sort by 'Kind' and look what PPC programs you have installed. If you are not prepared to upgrade these programs, then do not update to Lion.
    There are plenty of threads to read up on about this here. But remember that 99.9% of comments will be negative, even though the forums represent only a tiny fraction of the Millions of Lion Downloads purchased and installed with no issues at all. So basically it's your call.
    Good Luck

  • App developers censoring negative reviews

    I read a while ago how private information about yourself like name, user id, etc. is given to the developer when you download an Android app. As a rebuttal, someone said that Apple works the same way.
    I am inclined to think that and I am also disturbed how some app developers are flagging reviews (or internally deleting the reviews). I have given some negative opinions of some apps and now I find that my review(s) are removed. If I try to add an updated review, either positive or negative my review doesn't post. I noticed this with a few apps.The trend is also with Android and with the Google Play store.
    I just don't get it how Apple and even Android crumble to the developers in stiflying negative constructive criticism of the apps? Apple already makes somone go through hoops just to report a non working or even deceptive app. Sometimes, I think that this approach by Apple is an example of communism. I dunno, but this all just ticks me off. 

    I am occasionally forced to give an app a 1 star rating. These reviews usually never show up.  I am polite, courteous, and described the issues in detail. Moreover, I engage in no name-calling, or profanity.  My 1 star reviews are rarely posted.
    I do see one star reviews get posted. However, it appears that once a certain number of them are given for an application additional ones get blocked.
    To answer your specific question as to why censorship is allowed. Remember, this is Apple's website and their hard drives, they have a right to control everything that goes on to it.

  • Are extension developers allowed to keep only favorable reviews by claiming negative reviews of their product are "misplaced bug reports" and deleting them?

    Twice Georgio Maone deleted my negative, 1-star reviews about NoScript, claiming they were "misplaced bug reports." Is this acceptable Mozilla practice for developers to keep their ratings high by deleting low ratings?

    I have found that everything on Mozilla is subject to censorship and lots of it. If they dont like what you say then either your account will be disabled or the comment will be removed or both.

  • Is Adobe Censoring Negative Reviews of its Features?

    What's interesting is that it was "rejected" 2 1/2 months after being posted. If the "moderator" has an ounce of courage, kindly contact me off-forum and I'd be happy to give you the names of a dozen highly respected experts who feel the same way I do. My dear Adobe moderator, Dreamweaver is a fine program, but like any program it has flaws. Criticism of those flaws should be faced maturely and used to improve the product in the future. If a critique is, in fact, wrong, it would be obvious and easy to rebut. It seems you are simply trying to sweep your flaws under the carpet. I'm hoping it is the work of a rogue volunteer moderator and not anyone of import at Adobe.
    Got this in the mail today:
    Hello,
    You have received this email because the content you posted below has been rejected by our moderators.
    Re: Fluid Grid Layout Browser Compatibility Issues
    posted May 24, 2012 4:47 AM  
    The Fluid Grid Layout is not well-written. I really hate to say it, but
    it's another well-intentioned feature that will wither on the vine. The
    underlying architecture is flawed and the nature of CSS dictates not
    only responsive design, but code updates that are responsive to changes
    in browsers and/or bugs in browsers. Making an adaptive page is simply
    too easy of a task for anyone willing to take a little time to learn.
    Here is a quick example a did a few weeks ago. Interestingly, it was
    playing with the Adobe Fluid Grid feature (and getting totally
    frustrated with its flaws and complexities) that inspired me to do this
    example
    http://www.projectseven.com/csslab/adaptive/percentages.htm
    Note: Although I believe the Adobe Fluid Gris feature is not good, I do
    think the CS6 upgrade is a worthwhile one. I would really love to see
    Adobe focusing on the core application rather than deviating into areas
    where they have not demonstrated the commitment to keep a feature up to
    date.
    Al Sparber - PVII
    http://www.projectseven.com
    The Finest Dreamweaver Menus | Galleries | Widgets
    Since 1998

    Note: Although I believe the Adobe Fluid Gris feature is not good, I do
    think the CS6 upgrade is a worthwhile one. I would really love to see
    Adobe focusing on the core application rather than deviating into areas
    where they have not demonstrated the commitment to keep a feature up to
    date.
    Al,
    I agree 100% with what you are saying here.  And unfortunately, Adobe has not seen this from their end.  However, I still believe it has a place, but the core of DW needs to be updated to take advantage of this.  The point of adding in this feature is to make it easier for professionals to manage the document.  To either make it faster, more efficient, or even provide a GUI to get setup faster.  Currently there is no way to logically modify the CSS for the responsive design from what I see right now and that's my biggest complaint about it at this point.
    Furthermore, I fear that the "CMS integration" of Wordpress, Drupal, and Joomla is no different than having Adobe staff try to support the .NET architecture.  Not that I use it, but just because there are a lot of web professionals that do and the support is based on outside sources that Adobe has no control over or no involvement in as far as I am aware.  And I don't know if you follow DW, but yesterday they announced that they are releasing the first major update to Dreamweaver, ONLY to Cloud subscribers, and it will be an upgrade to CSS transitions.

  • W540 is being shipped - having second thoughts after reading such negative user reviews.

    Hello I just purchased a high end W540. ($3,500 including tax)
    I purchased the machine Monday afternoon based on my trusted colleagues advice to go with Lenovo.  I didn't do nearly as much market research as I normally would because my current machine, Dell Precision is starting to act up after 5.5 years of excellent use, and I need a replacement sooner than later.   Even though, we went over the specifications with my colleague in detail before finalizing the purchase I don’t believe my colleague is aware of all the negativity surrounding the latest W540 model.
    Although I think I will be fine with the W540 because most of the negativity is focused on the keyboard and trackpad I still would like to have some re-assurance the W540 was a decent choice for my needs.  It is possible that I may cancel the order (probably with penalty) based on the feedback I receive from this post but my preference is not to.
    How I use my workstation:
    I work with 1GB datasets and run SQL queries, do a lot of development in MS Access including heavy data massaging using VBA.
    For me the most important thing is speed when I am working / developing with MS Access.  I also care very much about my Outlook, Web Browsing and YouTube experience. 
    Ideally, because of the power of the new machine I will also setup Virtual Machines so I can test my applications in various environments.
    90% of the time I use my laptop docked and connected to an external monitor, mouse and keyboard.
    5% of the time I am using my machine for presentations connected to a projector so I like that there is a VGA output on the W540.  When I do presentations I typically use an external keyboard but I always use an external mouse.
    The final 5% of the time I am using the machine as a laptop without an external keyboard but I always use an external mouse.
    The Replacement Warranty is extremely important to me because if my machine is down I need it back up within 24 hours which is what the Lenovo salesman promised me. 
    Things that Concern me about the W540
    Heat around the track pad where the palm sits to the point that you have to remove your palm.
    Keyboard design is cumbersome and track pad is unusable.
    People have said that the Screen is flimsy.  I am assuming that could cause potential damage.
    No LED for HD activity.  I am curious with a SSD does that even matter?
    There is tremendous negativity on the internet about the W540. Other colleagues may question why I would buy this model with all the negative feedback.
    Things that I like about W540
    I was able to customize it with the CPU, RAM, SSD that I wanted and it’s a powerful machine.
    4 DIMM slots.  However is it capped at 32GB or will I be able to put 64 GB in 3 years?
    I am under the impression that Lenovo has the best customer service and that they will honor their 24 hour replacement policy.
    It’s light and thin.  I have to admit my Dell Precision is a brick but since I use the laptop docked 90% of the time it’s not a major consideration.
    The laptop looks stylish.
    My W540 Specs:
    Intel Core i7-4900MQ Processor (8MB Cache, up to 3.80GHz)
    Windows 7 Professional 64
    Windows 7 Professional 64 English
    15.6" FHD (1920 x 1080) LED Backlit Anti-Glare Display, Mobile Broadband Ready
    W540 NVIDIA Quadro K1100M 2G
    16GB PC3-12800 DDR3L (4 DIMM)
    ThinkPad New Precision Backlit Keyboard with Number Pad US English
    ThinkPad TrackPad with Fingerprint Reader
    720p HD Camera
    512GB Solid State Drive SATA3
    DVD Recordable
    9 Cell Li-Ion Cylindrical Battery 99.9Wh
    Country Pack AG with Line cord & 170W AC adapter
    Intel Dual Band Wireless 7260AC with Bluetooth 4.0
    Integrated Mobile Broadband upgradable
    Publication - US English
    1 Year Depot or Carry-in
    4YR Depot/CCI + Accidental Damage Protection
    ThinkPad Ultra Dock - 170 W US / Canada / Mexico
    Thank you for your comments.

    Hello.
    Speaking now as a long time W-series fan and owner, and writing this on my W520, I don't think you'll be disappointed with the W540. Based on your chosen specs and the tasks it is destined for, I have no doubt in my mind that it will perform admirably.
    I tried out a W540 with the 3k screen when it came out, which was ridiculously fast compared to my W520, but the only reason I got myself a T440p instead of it was the full-size keyboard since I use my W- machine about 50/50 docked / laptop. Today it is mostly docked though as the T440p has taken over as my main travelmate when I need the power it possesses. Otherwise I got a T440s too for lighter work.
    My T440p has pretty much the same hardware beneath the "hood", besides the obvious larger specs of the W- series, and it is an absolute delight to work on, and it's by far the most powerful 14" machine I've ever used.
    Regarding upgradability in the future, I can only speculate regarding the 16GB DDR3 RAM module compatibility, but I really don't think that they'll become a widespread solution as the new Broadwell Intels have been confirmed with DDR4 support. In any case, they will undoubtetly be a very expensive upgrade.
    Regarding the reviews, they are many and vary hugely between users, I can only say that even though the negative ones tend to be much louder, there are plenty of good reviews on it too, and when it comes to the negative reviews, they mostly tend to focus on the changes on keyboard layout, the new ClickPad and the "lack" of vintage ThinkPad features, none of which I think are crucial when it boils down to the actual performance of the machine. I've also seen highly negative reviews on the 3k display and the scaling problems some programs have with such a high resolution display, but that is hardly Lenovo's, or any other computer manufacturers fault. Besides, since you ordered the FHD display, you won't have those problems.
    I can't really comment on the Lenovo support in Canada, but here in Iceland, our Lenovo partner goes way beyond the call of duty to keep their customers satisfied. In all my years as a ThinkPad user, starting with IBM, which our partner here also manages, I've never had a single issue with them. The official online support is also the best I've experienced as well as these forums here, but this peer2peer network is unrivaled in terms of collected knowledge to almost any possible situation and scenario.
    In any case, you'll probably have a completely different experience with it than anyone else, as it's a highly customizable machine, and personal preferences and experiences will always vary greatly. But I would most certainly do the same as your colleague and advise it for anyone looking for a powerful workstation.
    Best wishes and best of luck with your machine if you go through with it!
    Atli Jarl.
    ThinkPad W540 (20BG) - i7-4800MQ/24GB // ThinkPad T440s (20AQ) - i7-4600U/12GB
    ThinkPad T440p (20AW) - i7-4800MQ/16GB // ThinkPad Helix (3698-6EU) - i5-3337U/4GB
    ThinkPad W520 (4282-W4Q) - i7-2720QM/32GB // ThinkPad T400 (2767-W1C) - P9500/8GB
    ThinkPad T61 (7665-CTO) - T7700/4GB // ThinkPad T60p (8741-C2G) - T7400/4GB

  • Why are (appropriate) negative app reviews ignored?  Only positive reviews are posted?

    I postes a negative review of the Intuit ItsDeductible app when it lost all my data and it was never posted.  In the interim, five positive reviews posted.

    First time poster.  If I've posted in the wrong forum, your help is appreciated.
    Recently, I purchased an app from Skylab called USA On-Device GPS Map ($10.00) for my brand-new Playbook (first-time RIM customer).  There was one review with glowing feedback that suggested this app would meet my needs.  I was very excited to finally join the tablet community, and was looking forward to use my tablet as a GPS device, but the app has not worked once.  I contacted the developer for assistance and several weeks later I'm yet to receive a response.  I went back to App World to leave a negative review, by then there were several dissatisfied customers.  Today, I checked back to see if my review had been posted, but instead, all negative reviews had been deleted.  There isn't a single negative review posted.  Skylab has conveniently deleted them.  I tried to re-post, but now I can't.  This is UNETHICAL!!!
    I'm afraid others will spend their money on something that is useless.  I contacted RIM support to report the shady practices of this developer in hopes that they would contact them, but they said they couldn't do anything about it.  How can RIM allow its customers to get ripped off?  This does not inspire confidence in the company.  Now, I'm reluctant to buy any more apps from App World.  How can you distinguish the ethical from the unethical developers if negative reviews can be easily deleted by them?  I think RIM is making a mistake.  Apps is one major reason why people buy tablets.  I like my Playbook and hope to have a better experience once the Droid Market opens to us.  Until then, I'll  take the $10.00 loss as a lesson, and not buy any more apps from App World.  How disappointing!

  • POST Negative App Reviews HERE - Thread

    Since developers can delete negative reviews at will from App World, I propose we start a thread here.  Please post app name, developer, amount paid, and your feedback/issue.  PLEASE contact developer and RIM support before posting feedback.  Some developers DO try to correct problems with their product and RIM needs to know that we are an active community.  Since positive reviews are not deleted by developers (some may be fabricated), I suggest we concentrate on negative reviews only.  Ideas?
    USA On-Device GPS Map by Skylab Mobilesystems ($10.00) . 
    App will not cache map on device rendering it useless.  Skylab deleted the negative review I posted.

    First time poster.  If I've posted in the wrong forum, your help is appreciated.
    Recently, I purchased an app from Skylab called USA On-Device GPS Map ($10.00) for my brand-new Playbook (first-time RIM customer).  There was one review with glowing feedback that suggested this app would meet my needs.  I was very excited to finally join the tablet community, and was looking forward to use my tablet as a GPS device, but the app has not worked once.  I contacted the developer for assistance and several weeks later I'm yet to receive a response.  I went back to App World to leave a negative review, by then there were several dissatisfied customers.  Today, I checked back to see if my review had been posted, but instead, all negative reviews had been deleted.  There isn't a single negative review posted.  Skylab has conveniently deleted them.  I tried to re-post, but now I can't.  This is UNETHICAL!!!
    I'm afraid others will spend their money on something that is useless.  I contacted RIM support to report the shady practices of this developer in hopes that they would contact them, but they said they couldn't do anything about it.  How can RIM allow its customers to get ripped off?  This does not inspire confidence in the company.  Now, I'm reluctant to buy any more apps from App World.  How can you distinguish the ethical from the unethical developers if negative reviews can be easily deleted by them?  I think RIM is making a mistake.  Apps is one major reason why people buy tablets.  I like my Playbook and hope to have a better experience once the Droid Market opens to us.  Until then, I'll  take the $10.00 loss as a lesson, and not buy any more apps from App World.  How disappointing!

  • Can't able to write reviews in the AppStore

    Hi everyone,
    I have used AppStore a long time and I never had problem like this. Once all my reviews from iTunes was removed and even in my iTunes account setting there is no Review section under my iTunes nickname. So now I can't leave review for the apps that I purchased or downloaded for free. I've tried to contact with iTunesTechSupport and they said that I can't able to write reviews anymore. And I guess that this was happened after when I wrote a negative review for one app.
    I just wanna ask is there any way to resolve this problem? Has anybody here seen this? I'm planning to go in the Apple Store and talk with someone about it but I don't know is this good idea?
    Thank you!

    Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
    If that doesn't solve it then I've also seen suggested going into Settings > General > Date & Time and change the date to a few months in the future and then re-trying

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