Neither my mouse or keyboard (both wired

I have installed Windows 7 using Boot Camp. I can use either wired or bluetooth keyboards and a mouse. After I install the drivers neither keyboard or mouse works. It is as though the USB ports are disabled and bluetooth doesn't work. I have just unistalled Windows so I can start over again. Without a kyboard and mouse it is useless. Any help will be apreciated. Thank-you.

Yesterday, I deleted the partition using Boot Camp and then reinstalled Windows. I have not yet installed the drivers. My wired mouse and keyboard both work. The only problem is that without the drivers I can't get online. Each time I have installed the drivers in the past I lose the keyboard and mouse. Any suggestions on how to proceed?
Thanks in advance.

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Mouse and keyboard both stop working

I've had my imac for about 3 years. I am currently running Mac OS X 10.6.7. In the past six months this problem started, I was using an ergonomic MS keyboard (USB) and mouse (wireless) but then I have removed both MS devices and the problem has not gone away since plugging in my apple keyboard and optical mouse. I have tried using different usb ports and the problem still occurs. The problem happens when I leave my mac unattended for 10+ mins I come back and cannot use the mouse to click or select anything* and also cannot type with the keyboard. I have tried unplugging and plugging in again to the usb ports. I listen to music on itunes and leave the mac on as a stereo then want to use it to pick another song - no it won't let me do that either (other than use the skip, pause or play buttons). *If I'm lucky the mouse will let me select the apple then select restart or shutdown - however more often than not I have to reset by the button on the back of my mac as the mouse is not responding. I don't overload the machine with a lot as I only use 3 applications (safari, itunes and sometimes outlook for mac).
What I find most interesting is that I can sit and constantly use the mac for hours on end - as long as I don't stop using the mouse or keyboard. Inactivity over 10 mins begins the issue. At the moment I can make it stay for a while by putting the machine to sleep and then waking it up but this doesn't help when I want to listen to music.
I have searched long and hard all over the net on how to fix this problem and it appears I am not alone. I am hoping someone can help me please. We have tried other apple accessories from other machines we have at home without any luck.
Hoping someone can help me.

Could you say the keyboard and mouse model, please? That could help track the problem.

USB mouse and keyboard not working

Any advice/thoughts/suggestions appreciated:
All 3 USB ports at the back of my iMac have stopped working. This means I can't use either a keyboard or mouse, so have no way of logging in. I turn my iMac on, it boots up as usual, but when it gets to the login screen, the mouse and keyboard don't work and I get a message about bluetooth set-up. (Both my mouse and keyboard are wired, not bluetooth).
I have tried an SMC reset (by turning the iMac off, unplugging all USB devices and the power cable, leaving the iMac for a few minutes and then plugging the cable back in a turning it on again). This didn't work.
I've also tried a different version of the SMC reset where I hold down the power button whilst all the cables are unplugged and also as I plug the power cable back in. After doing this, the fan turns on at full speed (v loud), but the mouse and keyboard still don't work.
I've also checked my mouse on a different computer and it works fine.
Has anyone got any other suggestions / workarounds?
Note I can't do a PRAM reset because my keyboard doesn't work.
Is it probably that the USB hardwear has failed? If so, is it possible to repair this? It is worth repairing given it is a 5/6 year old iMac (the white plastic one) which is probably on its last legs anyway?
many thanks!
Jez.

Try the SMC reset again, only this time wait 5 minutes in set 3 instead of fifteen seconds.
1. Shut down the computer.
2. Unplug the computer's power cord.
3. Wait fifteen seconds. 5 minutes.
4. Attach the computer's power cord.
5. Wait five seconds, then press the power button to turn on the computer.

Early 2009 MacBook Air. On startup no keyboard or mouse me to login. Neither is the USB working so I cannot use an external mouse or keyboard either.

Early 2009 MacBook Air. On startup no keyboard or mouse me to login. Neither is the USB working so I cannot use an external mouse or keyboard either. If I keep restarting the machine suddenly sometime I get mouse and keyboard control and I am able to login and work. After sometime though mouse and keyboard Control is lost again and the machine hangs.
Lately another problem has cropped up. Now the machine starts up and seems to work for longer time but I have no 0 key and USB everything else is fine.
What could be the issue

1. Reset PRAM. http://support.apple.com/kb/PH4405
2. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".

TS3048 turned off my desktop mac, now both my mouse and keyboard are not connected. i am not logged in yet as well, dont know what to do ?

turned off my desktop mac, now both my mouse and keyboard are not connected. i am not logged in yet as well, dont know what to do ?

Try resetting the SMC (no peripherals required).
Barry

TS1569 Having properly fitted new batteries to mouse and keyboard (wifi), the green led on both devices flash, however they do not match. What do I do? ( both were working perfectly until batteries needed replacing) Batteries replaced now they do not co

Having properly fitted new batteries to mouse and keyboard (wifi) and switched both devices on they do not match to either my computer or each other ( or both). I have had computer a couple of years and changed batteries before, this is the first time this has happened. Because the mouse does not connect, I cannot operate the computer. Any clues will be great fully received.

You are most welcome!
Sometimes a SMC reset fixes odd problems.
Barry

Do I require wired mouse and keyboard to bootcamp on imac 2012 with bluetooth mouse and keyboard?

have just purchased a late 2012 imac which I want to bootcamp. Have read on some posts that during the process you lose the use of mouse and keyboard as they are bluetooth and windows does not have the drivers, so you need a wired mouse and keyboard to bootcamp the imac.
Is this correct as there is nothing in the Apple bootcamp guide mentioning this.
would appreciate some assistance on this point.

Welcome to Apple Support Communities
In theory, you don't need a USB mouse and keyboard because the iMac can detect the Bluetooth ones during startup (difficult but it can). If you are new, I recommend you to get a USB mouse and keyboard to install Windows in Boot Camp, so installation will be easier and you won't have any problem to start up in OS X later.
With the USB keyboard and mouse, it's as simple as following the Apple's steps to install Windows on your Mac > http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.8.pdf It's very important to download the Windows support software, which you will need to make Windows work correctly

Just installed XP and Drivers, Now no mouse or keyboard

Alright, so I just installed Windows XP through Boot Camp and had everything running on my new iMac. As labeled in the instructions, I popped in the driver install CD after I had XP installed (at this point, the bluetooth keyboard and mouse were both working). The wizard came up and the drivers installed themselves. Everything looked all fine until the setup "ended" with an error message that I didn't get to read, because less than a second later, the computer restarted itself.
When XP came back up, I could tell that the video and sound drivers were installed because I heard the startup sound and the resolution was adjusted. BUT, the mouse and keyboard stopped working totally! I tried plugging in another wired USB mouse and keyboard, but the computer didn't detect them either.
What should I try? Just reinstall the whole thing?
Thanks in advance!

No problem!
- Right after I installed Windows XP (a clean install with no other data, of course), I popped in the driver install CD.
- When the installer comes up, close it - we won't be needing that.
- Open My Computer from the Start Menu and find the disc corresponding to the optical drive (Titled "Boot Camp"). Right click on it and select "Open", not "AutoRun". The disc's contents should appear.
- From there, open the folder named "Boot Camp", and then open up "Drivers". In the "Drivers" folder, you'll find a whole bunch of folders that contain all of the drivers for all of the hardware on your Mac.
- You're going to need to manually install all of the drivers EXCEPT the ones pertaining to 'USB' or 'Bluetooth'. Open each folder (better to do them in order), and find the drivers you need to install. It may look overwhelming trying to figure out which ones you need, but it's more simple than you might think. Essentially, each folder contains all of the drivers you need, but there are several versions of them for the different versions of Windows (XP, Vista 32, Vista 64, Win 64, Win 32, etc etc etc...) Figure out which version you have (most likely 32-Bit Windows XP) and install every driver that says anything among the lines of 'Win32' or 'XP' or 'XP32' (you get the idea) (again, avoiding the ones that have to do with Bluetooth or USB).
TIP: The driver installer windows seem to pop up behind the window that you're currently using. Select them from the taskbar.
TIP 2: Some drivers may summon a "Install New Hardware Wizard" window. Just don't touch those. Don't. Touch. They will go away on their own when the device is installed. I promise.
ANOTHER TIP: When you get to the graphics cards installer folders (Either ATI or nVidia), you only need to install the ones for the graphics card that's in your computer!
YET ANOTHER TIP: Don't forget the lingering "MotorolaSetup.exe" installer in the drivers folder!
Hope this helps! If you need any clarification, please ask!
PS: All of the above is why OS X is awesome. Just sayin'.

No bluetooth mouse or keyboard on login on MacBook

Dear experts,
Over the weekend I made a fresh SL install (plus update to 10.6.1) onto a new harddisk on my white MacBook2,1. Imported my old users from the old 10.5.8 harddisk. So far things have been fine except for one:
At the login screen my bluetooth Mighty Mouse and Apple bluetooth keyboard do not work. I have to use the MacBook's built-in trackpad and keyboard. After login both bluetooth keyboard and mouse will work fine. Over time it is annoying as I normally work with an external HD display and the MacBook is positioned across the desk.
I have already tried enabling and disabling the "wake from sleep" and "open assistant if no bt mouse/keyboard is found at startup" options in the bleuthooth preferences. No assistant will come up. As stated above, once I log in the bluetooth devices will work after a few seconds.
Under Leopard 10.5.8 the bluetooth peripherals worked for login as well.
It seems like the bt driver is only loaded after login. Is this a "feature" in SL or can it be helped?
Your help and advice is appreciated.

Yes, I already tried re-pairing twice: Once using the bluetooth assistant and the second time the options provided in the mouse and keyboard preferences (configure bluetooth mouse). Neither did solve the problem. I should have written that in my initial post, sorry.
When I searched the discussions for my problem before posting I did see that some users have bt problems. But my devices work fine, they do not "disappear" in normal operation. They are only not reacting at the login screen.
Is maybe anybody else using a portable Mac together with bt mouse & kb? I was already thinking that if Snow Leopard detects the internal trackpad and keyboard it does not try to connect the bt ones (as you only need one strictly speaking). But then once I log in they work both and also in parallel (internal and bt) as they did in Leopard (sans Snow).

SP3 doesn't recognize my BT mouse or keyboard

I recently updated to Boot Camp 2.1 and installed XP SP3. When I rebooted into SP3 for the first time neither my BT mouse or keybaord worked and I had to use the trackpad to get around.
I have a Logitech MX900 mouse and the older style Apple keyboard, both of which worked fine under SP2.
If I open up Bluetooth settings and add a device, it sees both my keyboard and mouse and it says it successfully adds them. Both devices are listed, but not labeled as "connected". They just state "no passkey". If I close the BT Setting window and open it again, they are both gone!
I've already tried doing a repair/re-install of Boot Camp 2.1 to no avail. What else is left to try?

See my reply here. http://discussions.apple.com/thread.jspa?threadID=1657888&tstart=0
There is something wrong with XP SP3 and wireless encryption. My solution is to downgrade to XP SP2 if you can where it all works fine. Can you connect your keyboard and mouse without using passkeys perhaps?

Wireless mouse and keyboard not recognized

I know that I have had this issue before, but can't remember what the solution is (old age?) My iMac G5 PPC has a wireless mouse and keyboard (the old apple white one). The iMac came with these as an option but WITHOUT the bluetooth card inside. (I still don't know how this works, but it does). Anyway, the mouse and keyboard were not recognized when I tried to get on today. The batteries are good. If I go to system prefs (using an even older wired mouse) there is no bluetooth option (since no card is present). I don't know how to get the computer to try to recognize both. Any help is definitely appreciated.

HI David,
If the iMac didn't come with Bluetooth software/hardware, then are you using a USB Bluetooth dongle?
And open System Profile (Applications/Utilities)
Select Bluetooth on the left under Hardware. You may need to click the gray disclosure triangle so it faces down. What does it say on the right?
If the Bluetooth icon is in your Status Menu Bar (top right in your screen). Click the icon and make sure Bluetooth is turned on. Then click: Open Bluetooth Preferences and try re-pairing the mouse and keyboard.
Carolyn

How to fix the mouse and keyboard freezing when installing Windows 7 on 27' iMac late 2013?

Hi, I have a question for u guys who can solve this.
I recently bought the new 27' iMac late 2013, and I installed some softwares and used it for few days.
Before I bought this I used the 15' Macbook Pro Retina, I installed Windows 7 Home Premium 64 bit, and I used the Windows for gaming.
So back to my question.
So I bought the new iMac and I was tying to install Windows 7 Home Premium 64 bit (with the same CD).
After dividing the partition, and other stuff, the iMac rebooted and I hold down the option (alt) key. I choose the Windows CD, and it said it is "getting ready to install Windows". I let it load, and the blue screen where you choose the language, time/location and keyboard input popped up. At the bottom right corner (at the same page), there is a button that said "Next (N)" which u need to click it to go to the next step. I was moving my mouse to click the button, but I realized that my mouse and keyboard was frozen. I tried both wireless and wired mouse and keyboard but they didn't work. There was nothing I could do. I hold the power button, (that was the only option) and tried my mouse and keyboard on Mac OS and it worked fine.
I thought something went wrong in the CD so I bought the Windows 7 Ultimate 64 bit. The result was same. It frizzed again. (I just wast few hundred $)
Latter my friend lend me his Windows 8.1 Pro 64 bit. I tried it, and it worked, it didn't freezed on Windows 8.
The problem is I played Battlefield 4, Titan fall, and Watch Dogs, and Battlefield 4 multiplayer doesn't work on Windows 8.1. Even though when it works on Windows 8, I prefer using Windows 7.
Dose anyone knows how to fix this freezing thing?
My computer is:
27' iMac late 2013 (bought it just few days ago)
I did no upgrades when I bought it, except the graphic card.
I bought the iMac in Korean Apple Store, and my Windows CD is in Korean, can that be a problem?
Please leave a comment when u think u can solve my problem.

See -> http://manuals.info.apple.com/MANUALS/1000/MA1636/en_US/boot_camp_install-setup_ 10.8.pdf.
In addition to the Windows disc (or USB flash drive with the Windows installer) you'll need a 8GB+ flash drive.
The referenced manual - on page 3, I think, gives you a run-down of what you'll need before you begin the installation. You may also want to post any further Boot Camp questions in the Boot Camp forum -> https://discussions.apple.com/community/windows_software/boot_camp.
Good luck,
Clinton

Just setting up new mac mini however system seems stuck on Bluetooth at startup and not seeing new trackpad or keyboard both wireless?

My new mac mini seems stuck whilst launching for the first time - looking for bluetooth peripherals - they are a new trackpad and wireless keyboard - both in pair mode so I can't see what the issue is..Do I really need to find wired mouse and keyboard to set this up?

Hehehe... Yes, a freshly-booting Mac from the factory can get confused with all that wireless traffic. In the past I've been able to get new Macs to pair with a keyboard and mouse/trackpad by switching the keyboard/mouse/whatever off and then on again while the computer is attempting to find something to pair with. The computer will attempt pairing with the newly-activated device and otherwise pretty much ignore all the other Bluetooth chatter is sees.
That said, whenever I set up a Mac for someone, I always bring a USB keyboard and mouse with me. It makes the process faster and easier. I then set up their Bluetooth input devices later, using System Preferences.

UN-pairing wireless mouse and keyboard ?

I have a new(ish) 27" iMac, OS X 10.6.3 [ with two-tone display ...but that's another story ]
I set it up with the wireless mouse and wireless keyboard that came with it.
The instructions were pretty clear how to "pair" the mouse and keyboard.
So I paired them both up and got started with my new iMac.
But I really didn't like either one (to each his own).
Tried my best but just never warmed up to them.
So, I have just gotten me new, third party, wired mouse and wired keyboard.
Question: am I supposed to formally UN-pair the mouse and keyboard?
Seems like you ought to.
Tell the iMac to quit looking for them?
There's an on/off switch on the mouse.
I can just turn it off.
But do I UN-pair it first.
Or anything?
And...there's what the manual says is an on/off switch on the keyboard.
But it seems to be an "on/on" switch.
Maybe this is a "small deal".
Or maybe it is a "no deal at all".
But I find that some times it DOES make a difference whether you do something just the right way or not.
So, just trying to find out.
Thanks,
James

David,
I have also invoked the wrath of someone that I was assisting with an issue who accused me "assuming" that they were a beginner and of talking down to them. It is often a thankless position.
I was mainly poking fun at myself for being so basic in my understanding of some of this stuff.
But I understand exactly what you're saying.
Hard to know isn't it?
I believe that if you highlight each device separately in the list, that you can then select the - symbol next to the cogwheel and delete the device altogether from your iMac.
Well, I WAS highlighting each device separately, but all the "cogwheel" was giving me was the "disconnect" option.
Then I wondered, hmmm... what's these little "+" and "-" symbols next to the cogwheel mean?
BAM! yep, the minus sign removes them from the computer completely.
..which, if I'm not going to be using them again was what seemed TO ME the thing to do.
Thanks for your help!
James
P.S. And I just now noticed, someone deemed my passing comment in my OP about my display to be politically incorrect. Didn't realize it would have been a big deal. Oh well, live and learn.

T510 Mouse and Keyboard stops working with Windows Update - unable to roll back, happened twice

My mouse has been working fine for a while but it stopped working followed by the keyboard, I put it down to a Windows update but because Windows 7 keeps bluescreening on a restore point I couldn't recover. I contacted Lenovo got the rebuild disc for my machine, completely rebuilt it, all working fine, then after 2 days same issue, mouse stopped, keyboard stopped, restore points make no difference. Does anyone know what windows update is causing this and if there is a fix aside from rebuilding, I can't keep doing this and I need to understand the cause really, not had it with a laptop before. Gone back to using my old laptop until I can get it sorted. Does anyone have any ideas?

I installed the latest drivers via windows update and got the touchpad back, rebooted, it went again. Netiher the trackpoint or touchpad work. I then thought rather than focus on drivers check the bios. I disabled the trackpoint in the bios, still neither works, however if I disable the touchpad in the bios and enable the trackpoint, the trackpoint does consistently work. I can't explain why the touchpad worked after a touchpad update but now fails, the ultranav driver is installed but if both are enabled in the bios it say it isn't installed, if the trackpoint is enabled it tells me I need to enable both so it clearly knows it's there. What's curious is that this doesn't happen on the complete clean IBM build. I can't not turn off windows updates, I'm a developer so Ioad the laptops up with a vast variety of software and I need many of the windows update fixes, either way I am surprised they are conflicting with the touchpad so dramatically. I can't see it being a virus I'm using two layers of protection and if I blow the machine away and installed the updates via an .iso image (so it's never connected to anything else), I can replicate the problem. It's feasible it's another piece of software causing the conflict. Any one have any idea what could be going on or seen it before?

Neither my mouse or keyboard (both wired

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