"Network disconnected during sync."

We are getting a strange error
"ERROR",CNS-9107,"07/17/2006 12:03:40","Network disconnected during sync. "
while synchronizing our Oracle Lite PocketPC application with Mobile Server. This only seems to be happening when we are uploading inspections with photo data, have anyone else experienced this problem?

During the 'Sending' phase from the client, a packed binary file (created by the composing phase) is being uploaded to the server, where it is then unpacked and the data put into the in queues.
During 'recieving' the server is creating a packed binary download file from two main sources - the out queue data for the user, and real time queries for any complete refresh items.
Have you set trace logs to SYNC for an example user? This should tell you whether or not the read of the out queues or complete refresh queries are at fault (you should see a list of publication items, and then the trace for each one in turn as it is processed). If the log shows that it is stopping on one publication item (normally a complete refresh), particularly where you have a long download time, then the query may be timing out.
If the sync log shows that all PI's have been processed successfully, then the problem is probably related to the send of the packed binary file. Have a look at the sync history for the user, in terms of record and byte count downloaded - is this excessive? Publication items containing BLOB columns (like images) set to complete refresh could be very large
On the client you should find a file(s) <USERNAME>olres.bin and/or <USERNAME>_olres.bin If you find them, the download at least started. When you say that the user cannot re-sync, do you mean that they get the same error reported? if so try deleting these files and see what happens (a server side error will be within the download file so will not go away until you kill the failed download files), if you still get the error quickly after removing the files, something has broken the activesync connection. If re-cradling the Pocket PC device to re-establish the connection works, then the problem is definitely in the activesync set up.. If it does not, is there anything in your network software that is restricting file downloads or packets?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               

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