Never received a verification code

I never received a verification code with elements 10 which would allow me to send pictures by email / photomail. My "chat" with the Adobe representative was not helpful. She suggested I look in community forums. Others seem to have a similar issue but I have not seen a response that resolves this problem. I am quite willing to upgrade to elements 12, but require an assurance that this issue will not be a problem

Same here! I haven't gotten a text verifying my # even though I have Sprint and my number is the same as normal cell phone #? No verification by standard text message or skpe text! IN FACT it still shows my account as having no credit on phone and tablet although I have a month PAID (offer from skype), will not even consider buying credit unless fixed! Anyone know why? and yes I have asked to resend but no text....... ??????

Similar Messages

  • Cannot access my account, cannot receive email verification code, cannot find online assistance

    I need to login to my account. For whatever reason, I'm being asked to verify my identity, but only given the option of receiving a verification code via email. How about the option of a text or security questions?
    I believe my provider blocks Best Buy email, because they're not being filtered out as spam. Somehow I get marketing ads via email, but I never receive order confirmations or order updates. I'd like to get in to my account and perhaps change my email, but guess what, I can't get in! You also have no semblance of online support. Please help!

    Hi Superfriend,
    I can imagine how frustrating it may be to want to access your BestBuy.com account, find attempting to do so futile! It would certainly hinder you from getting the most out of your online shopping experience.
    I am sorry to hear you have been stuck at the identity verification page as you seem unable to receive the verification code email. This is a step we added for additional security purposes, and I apologize if you have found it at all inconvenient. Unfortunately, I was unable to locate your BestBuy.com account utilizing the email address you registered with the forum.
    That being said, I am sending you a private message to gather the details necessary to look into this further. You may check your private messages by signing into the forum and clicking the
    Sincerely, 
    Tasha|Social Media Specialist | Best Buy® Corporate
     Private Message

  • HT5961 I want to receive the verification code for the keychain but I was sent to unknown number because the last two digits do not represent my phone number

    I want to receive the verification code for the keychain but I was sent to unknown number because the last two digits do not represent my phone number, so how can I change it to receive it on my cell phone ?

    I found this in the iCloud Keychain FAQs:
    How do I set up iCloud Keychain on a new device if I don't have one of my other devices to approve from?
    If you don't have access to any of your other devices that are using iCloud Keychain, you can still set up iCloud Keychain on another device if you have these items:
    - Your iCloud Security Code
    - The device that is using the SMS-capable phone number you provided when you first set up iCloud Keychain. A verification code is sent via SMS to this phone number. If you don't have access to this number, contact Apple Support, who can verify your identity so that you can complete setup on your new device.
    - If you have these items, follow the iCloud Keychain setup steps documented above. Your iCloud Keychain will then be pushed from the cloud to the new device.
    So it seems that you would have to directly contact the Apple Support: http://www.apple.com/support/icloud/contact/

  • I have downloaded a Maverick OS X 10.9.4 and installed it on my Mac from a USB, and i can't receive a Verification Code via SMS when setting up the iCloud Keychain. Please help

    I have downloaded a Maverick OS X 10.9.4 and installed it on my Mac from a USB, and i can't receive a Verification Code via SMS when setting up the iCloud Keychain. Please help.

    Hello, Kutoz. 
    Thank you for visiting Apple Support Communities. 
    Here is some information that you may find helpful with this issue. 
    I'm not receiving the verification code via SMS.
    Make sure that you have a strong cellular network connection on your phone.
    Make sure that your phone number can receive SMS messages. You can do this by asking someone to send you a text message.
    Make sure that the correct phone number is associated with your account:
    iOS 7.0.3 or later: Tap Settings > iCloud > Account, then tap Keychain. Make sure the phone number under Verification Number is correct. If not, enter another phone number.
    OS X Mavericks v10.9 or later: Choose Apple () > System Preferences. Click iCloud, then click Account Details. Make sure the phone number listed under Verification number is correct. If not, enter another phone number.
    If you can't access a device that has iCloud Keychain enabled, you can contact Apple Support and verify your identity to get help completing iCloud Keychain setup.
    Get help using iCloud Keychain
    http://support.apple.com/kb/TS4644
    Cheers,
    Jason H. 

  • I cannot send an email because I never get a verification code email from Adobe as it states I should.  What should I do?

    I have tried and tried to send an email with a photo thru Adobe Photoshop[ Elements 12 and cannot.  I never get a verification code as it states I should.  What do I do?
    forumnotifier

    Suggest you try the Thunderbird support forum at [http://getsatisfaction.com/mozilla_messaging].

  • HT4528 Never receive the verification email

    It's been over an hour and just setup my account and I can't download any apps yet because I never received the verification email. Why?

    I was forced by iTunes to change my Apple ID password a couple of months ago.  Since then I have been trying to find a way to receive the verification email to no avail.
    Today, I did manage to change the email destination to my home email instead of hotmail, but have still not received anything.
    I try to access https://appleid.apple.com in Firefox only to be led to a page that says "No instance available".  No luck with IE or Safari either.
    I downloaded OS5 for my iPod touch, but cannot activate an iCloud ID since I cannot sign in to my Apple ID to begin with. 
    I've tried to sign in via iTunes as well as the App Store and the Apple Store but nothing seems to work.
    I'm at my wits end and am about a hair's breadth away from doing violence to my MacBook Pro!!!!!!!!!!!!!!

  • I bought it for 139$ but I never received an activation code

    I bought the student package online for my Mac but I never received the activation code on my email

    Hi,
    If you purchased Office from
    http://www.microsoft.com/mac , search in your Inbox for email from the following addresses:
    @BUY.OFFICEFORMAC.COM @TRY.OFFICEFORMAC.COM, or @DIGITALRIVER.COM. If you cannot find existing Product Key or simply need a new one, contact Microsoft Online ESD Support to obtain a replacement product key.
    In another case, if you bought Office from Microsoft Store.
    The email should come from @microsoftstore.com. If you cannot find email from Microsoft store, the product key is listed in the Product Keys page of your Microsoft Store Account. You
    can also find them on your Purchase History page. You must sign in using your Microsoft Store account on the web site and then click on the purchase history to see the Product Key.
    If you cannot locate your existing product key or need a new one, contact Microsoft online store http://store.microsoft.com/Help/Contact-Us
    For more detail information about how to find your product key, please refer to:
    http://support.microsoft.com/kb/2279109/en-us .
    Regards,
    Melon Chen
    TechNet Community Support

  • HT1918 I never receive the verification email

    I never receive the verification email

    I have the same problem -- no email arrives when I try to reset my password.
    I'm syncing my iPhone 5 to iTunes and keep getting messages about all the content that will not sync because "not authorized."
    So I try to login to my Apple ID
    - password is wrong
    - follow the link to reset password
    - chose "send email" but no email arrives (I even check 'junk' folder to be sure)
    - go back to reset password and try "Answer security questions"
    - says my DoB is wrong but I'm sure DoB is correct and there's no way forward
    So what is the solution? Re-purchase all the content that won't sync?

  • Need help receiving the "verification code" for Keychain setup.

    Have 15"MacBook Pro" and Iphone 4-S.  I am trying to set up Keychain.  Verification Code notice says it has been sent to my iPhone.  I never receive it.have tried numerous times, no luck.

    I assume you have checked that you have the correct country and phone number entered.

  • No receiving email verification code.

    I've been trying to sign into my bestbuy account but havent been able to since I need to enter a verification code. I've checked my spam folder and haven't received anything. Been trying for days, also with password reset, but same thing, never received any emails.  I've also reset my brower history and cookies. This happened before back in november and Ive had a hard time signing on, had to call customer support a few times back then.  Might have something to do with my email, I would like to change me email address if possible

    Hello and welcome to the forum gcolor,
    I can imagine it would be very frustrating to not being able to log into your BestBuy.com account, and I am very sorry if everything you have tried has not been successful. 
    Using the e-mail you registered on the forum, I was able to view your information, and it looks like one of our agents has already tried to reset your password. If after following the steps he indicated you still have not been able to log in to your account, I will have to reach out to the appropriate team to see if they are able to fix the problem. I will follow up with you once I have more information. In the meantime please do not hesitate to let me know if you have any further questions or concerns. 
    Thank you for you patience, and I look forward to continuing to work with you. 
    Maria|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Verification Email received but Verification Code was missing?

    Hello, 
    I tried to login to my Best Buy account and noticed they wanted to verify my account by email. I received the verification email but the temporary code was blank.
    Anyone else have this issue?
    Thanks, 
    Marty

    Hi Marty-
    That’s definitely weird that when you received that verification email, the temporary code was blank.  I’m sure that was the last thing that you expected to have happen.
    As we continue to work to improve the security on BestBuy.com, we have sent out verification emails to customers.  However, I can’t say that I’ve heard of a situation like this.  How long was it between when you received the email and when you looked at it?  Also, were you able to get access to your BestBuy.com account or do you still need help with that?  If you do, please feel free to send me a Private Message with your full name and the email address you use to sign into BestBuy.com and I’ll be happy to see what I can do.
    You can send me a Private Message by logging into the forum and clicking on the button across from my name on this post.
    Thanks!
    Bill|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • I've used someone elses email to create an account and only just realised as I never received a verification email to me actual email account! what do i do!??

    Please help! 'Ive by accident created an account using someone elses email address which is similar to mine! Ive only just realized as I haven't been able to receive the verification email as it hasn't been coming to my email address! I bought the creative cloud on the account with the wrong email so now I can't do anything as I cant get on!!

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -email address https://forums.adobe.com/thread/1446019

  • I never received the download code for Killzone Shadowfall on PS4

    I've contacted Best Buy twice since December 16th and I still haven't received the download code. How do I solve this? 

    Hi DerekDerekDerek,
    Thanks for writing in.  I am sorry to hear that you did not receive your Killzone Shadow Fall code.  I'll be happy to look into that with you.  
    Please watch for a private message from me shortly so that we can gather the needed information to review the purchase.
    All the best,
    Mike|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Never received BrowserLab verification email

    I tried like an hour and a half ago, and never got my verification email. I've checked spam, logged in and out of my email, etc. and nothing showed up. Even chatted with someone in tech support, and no luck there either. I've tried to get the verification email re-sent several times, and I never got it.

    Please check your private messages for my response on this issue.  Sorry to hear you're having trouble.

  • Cannot receive email verification code to set up (email address is correct)??

    I have been trying to send emails using Photoshop share.  When they try to send a code for me to use to set up,  it gets rejected?? The email address they are using is correct and I sent a trial message and it was received OK.  How can I get them to send the code?

    vern vern vern wrote:
    I have been trying to send emails using Photoshop share…
    Can you clarify what you mean by "Photoshop share"?  If that's a feature in the application, please indicate the exact version you are using.
    You are not addressing Adobe here in this user forum.

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