New 13 in. mac pro screen freeze

new macpro 13in. screen freeze. the cuser mover but the links remain frozen.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode.) Post the results of steps 1 and 2.

Similar Messages

Mac Pro Screen Freezing Issue with NVIDIA 8800 GT too

There were lots of entry in threads, where the screen freezing issue was described (disorted screen with strange lines, only reboot helps). Nearly all cases seem to be related to the ATI 2600 card.
http://discussions.apple.com/thread.jspa?threadID=1358062&tstart=30
http://discussions.apple.com/thread.jspa?threadID=1365277&tstart=0
I opened this new thread to show, that this problems occurs not only for the ATI card but for the NVIDIA 8800 card, too.
My MacPro was delivered 8 days ago and was running without any problems. But all of a sudden, I got that screen freeze. And it wasn't the first time, I was heavely working 2-3 hours with that computer.
In total, 2 screen freezes showed on my computer. The first one during working with the computer. The second one during booting into MacOS X. The screen freeze occured during the boot phase with the grey screen and the spinning wheel.
My configuration:
MacPro 2.8, Dual Quad Core
6 GB RAM
3 harddisks, 1 standard from Apple, 2 Samsung with 750GB
MacOS 10.5.2
Formac 20" Monitor
Perhaps others have this problem, too? Than we should emphasize, that this is not an ATI related problem.

I've actually been having the freezing issue for a while now but I didn't have the know-how to troubleshoot it (PC tech trying to support the only Mac lab in the building).
MacPro will freeze randomly (no trend in time, system strain, or open programs). The mouse will operate but will not interact with anything.
Specs:
MacPro - Model 1,1
Dual Core Xeon 2.66
2gb RAM
nVidia GeForce 7300 GT
Mac OS 10.4.11
The machine always has 2 displays connected to it so the workaround that was discussed for the ATI 2600 doesn't apply. I had 1 display connected here in my shop and it froze for that as well.
Message was edited by: DocturKnowles

I am a brand new mac user...trying to figure out how to switch from the Mac Pro screen to my external monitor. Appreciate any help.

am a brand new mac user...trying to figure out how to switch from the Mac Pro screen to my external monitor. Appreciate any help. thanks

In Finder... goto Help... In the Search Window type in Displays...
Lots of Useful Information there...
You may find these Links Useful too:
http://www.apple.com/support/mac101/
http://www.apple.com/support/macbookpro/
Cheers,

Does video chat on the new Messager on Mac allow screen share or multiple people?

does video chat on the new Messager on Mac allow screen share or multiple people?
i noticed they said that facetime will basically be taking over video calls on the mac and that Messager will take over ichat, but i'm worried they're going to drop all the nice features they had on ichat, like being able to share screens while video chatting with someone. or being able to chat with 2 people at once on a video call.
has anyone downloaded the beta of this yet and tried it out? i'm very curious

Hi,
You can start a Video chat with one Buddy and then chose Screen Share and providing you and the Buddy are using UPnP to open ports it will instantly convert to a Screen Share.
A Screen Share is only 1-1 and is technically an Audio Chat +
The Plus bit is an VNC connection alongside the Audio Chat.
This VNC connection uses a random port - hence the need to use UPnP to open the ports in the router (Or Port Mapping Protocol) in Apple Base Station.
There used to be Add-ons that allowed the Desktop as Video Feed which would have been a sort of Screen Share but none of these have been updated for Lion.
An Example is iUSBCam (ShowMacster was another - My link no longer works)
CamCamX maybe a possibility if it works in Lion (It does say it neess iUSBCam for iChat)
10:56 PM Thursday; February 16, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

My mac pro screen has vertical lines... How much does it cost to get it fixed?

My mac pro screen has vertical lines... How much does it cost to get it fixed?

When you fail to give information on the exact model MBP that you have, how do you expect anyone to provide you with any specific information?
I suggest that you go to the iFixit.com and Powerbookmedic.com and look for parts and prices. That naturally assumes that you know what parts are defective and need to be replaced.
Ciao.

Sound/audio is off for news/video clips Mac Pro , ML

sound/audio is off for news/video clips Mac Pro , ML

>certain clips
What ARE those clips?
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
Report back with the codec details of your file, use the programs below
For Mac http://mediainfo.massanti.com/
Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line above the video in the timeline, which indicates a mismatch between video and project

Illustrator CC 2014 running EXTREMELY slow on brand new 6 Core Mac Pro with 64Gbs of Ram. This can't be right :(

Hi,
I've just picked up a brand new 6 core Mac Pro and I am having some serious lag issues with Illustrator CC 2014. I am just trying to select relatively simple objects (an illustration of the side of a coin) and there is a massive delay between when I click on an object and when it actually becomes selected.
Someone please tell me they know how to fix this? Please

after the two fixes above in illustrator cc Im still experiencing
file open - nothing happens
file place nothing happens
fix - quit illustrator and restart - open file from the folder lol
PS CC
A wierd warning popping when I want to open a file nothing opens just the warning
fix quit out and start again
for those of you out there in yur 40s and this is your career you started like me on photoshop 2 or 3 on an lc 6/100 60 and even on the quadras lol
this is the first time Ive had seen so many bugs in adobe software
why I bought it the curve tool astute dont have a curve tool and I work alot with them and the funky title branding it looks cool visual consumer glutton lol
so yeah now going to look at how to stop my monthly subscription will proabably have to go to that forum next lol
an d evert back to CS6 im outputting to many jobs to have these hold ups

Mac pro screen goes black at login

mac pro screen goes black at login

Congratulations. I think this is very hard to do.
However, this is a forum devoted to video editing. You want one associated to the MacPro.
x

Could someone suggest a procedure describing how I should migrate my iTunes files from old an older Motorola-based PowerMac to a new Intel-based Mac Pro?

My problem concerns migrating, or moving my iTunes files from a Motorola-based G4 PowerMac OS X 10.4.11 iTunes 9.2.1 (4) to a new Intel-based Mac Pro running OS X 10.8.4 iTunes 11.0.4.
Context Summary:
1. Migration assistants on my old and new macs are not compatible.
2. My older mac has my iTunes library stored on an external firewire disk.
3. Part (but not all) of my iTunes files are also resident/stored on my iPod classic.
4. Finally, I need OS X 10.4.11 on my old mac and cannot upgrade it to OS X10.5.
Proposed method A: Is there a way to transfer my playlists from my Motorola Mac to my Intel Mac? If so, could I then connect my external firewire disk (containing my iTunes library) to my new mac, and then tell iTunes (on new mac) to use my iTunes library located on my external firewire disk?
Proposed method B: Would my chances for success improve if I used my iPod classic to transfer iTunes files from old Mac to new?
Worst Case Proposal C: I could start from scratch and recreate iTunes playlists and library on new mac.... time consuming proposal but it's possible. (Please don't suggest this proposal unless no other viable choices exist for me.)
Or have I missed something? Is there another procedure I should use?
Please advise, and thank you.

Hello Chris,
Answer to your iTunes library question: By iTunes Library, I mean my iTunes Media folder only; not the entire /iTunes/folder with iTunes media folder inside.
BTW: Your pointer to ht4889 was very helpful, and sharing the folder, then copying it over firewire interface from old to new mac was most useful.
However, now with my entire iTunes folder (including iTunes media folder) moved to new mac, I remain unclear as to how I should configure iTunes on the new mac so that it can know about and use these copied files. I understand using iTunes preferences, how to point iTunes to my media folder, but don't know what other iTunes operations are necessary for iTunes to pick up where I left off with my old mac.
Is there any file conversion necessary?
Or inside iTunes, should I:
File->Library->Organize Library? or
File->Library->Export Library? or
File->Library->Import Playlist?
Please advise and thank you again for your help.
As you might imagine, I put a great deal of time building my iTunes library, and would feel very blue if I need to build it again from scratch on my new mac.
So long for now.

Thin purple vertical line appears on my Mac Pro screen

A few days ago I started getting a thin purple line running vertically on my Mac Pro Screen. It comes and goes.

It is probably a hardware fault. Make and appointment with your Apple Store to have it checked.

My Mac Pro screen went grey ?

My Mac Pro screen went grey ?

Aamirfrom,
boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Is your display still grey?

Words w friends is freezing up on the new iOS 7 software, the screen freezes leaving a black open space and doesn't fix itself.

Words w friends is freezing up on the new iOS 7 software, the screen freezes leaving a black open space and doesn't fix itself.

Probably an issue with the App itself, not with iOS 7 or your iPad. There will probably be an update coming out soon as there are many people having issues with that App

My brand new mac pro keeps freezing

Hi, i have recently just bought a Mac Pro from the apple store, i have only had it about a week and half.
whenever i am using the computer, it keeps freezing on me everything stops working apart from the mouse, at first i thought it might because i have too many programmes open but it happens even when I'm doing a simple task, most of the time it takes 2-3 minutes till it kicks back in and starts working but sometimes i have to turn the mac off by the power button as it takes so long. would be great if someone could help me, as i said its brand new so something like this should not be happening.
many thanks,
luke

If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

10.5.7 Fundamental Incompatibility with Mac Pro - Screen/System Lock ups

Hi all.
It looks like 10.5.7 is causing a lot of problems, but I think I found a problem that is very fundamental.
First, my system. It's one of the original Mac Pros with Quad Xeons at 2.66GHz. It has 24GB of RAM and several drives in there. I have 3 30" displays plugged into 3 NVIDIA GeForce 7300GT cards. I originally ran a 10.5.7 combo update on my 10.5.6 system, and experienced these problems (detailed below). As I was also running a beta of iTunes and the iPhone SDK (the 3rd release), and beta 2 of Safari 4, I thought this may have caused some trouble. So, I tried an experiment.
I bought a new Corsair 256GB SSD for my startup drive. Loaded my family pack of 10.5.6 onto it as a fresh install, and just applied the 10.5.7 combo update. I get the exact same behavior with no further software. So, this is a fundamental incompatibility of 10.5.7 with a machine having these specs.
Now the problems. They start with the primary (in my case center) screen locking while the other two screens keep working. Meaning, the primary display "works" but none of the windows move, the clock freezes...yet, if you move the mouse there and luckily grab a window, you could move it out onto the other 2 displays and it would allow you to continue to use the application. If you hit the CONTROLkey and scroll up and down (zooming the display in and out) it can sometimes "unlock" the primary display, but then there are many artifacts. For example, the shadows cast by windows appear as plain grey "dashboard esque" blocks and have black stripes at the edges. Also, at random times, the machine just seems to hang completely, and unlock a minute or 2 later. Eventually it locks for good.
Unfortunately this has lead me into a deadlock situation. My iTunes has been updated to the 3rd beta in the iPhone 3.0 SDK release. The library has been modified and only works with that version now. That version requires 10.5.7. So if I revert back to 10.5.6, I lose my iTunes Library or have to wait till the offical version of iTunes is realeased (although that may still require 10.5.7).
I see lots of people are having Firewire (800 in particular) problems, and I have several drives I need on Firewire. It's not a solution to yank them. It all works fine under 10.5.6, of course.
So the question is...is help on it's way? What to do!?
Thanks for any insights.
More info on the system below:
Hardware Overview:
Model Name: Mac Pro
Model Identifier: MacPro1,1
Processor Name: Dual-Core Intel Xeon
Processor Speed: 2.66 GHz
Number Of Processors: 2
Total Number Of Cores: 4
L2 Cache (per processor): 4 MB
Memory: 24 GB
Bus Speed: 1.33 GHz
Boot ROM Version: MP11.005C.B08
SMC Version (system): 1.7f10
NVIDIA GeForce 7300 GT:
Chipset Model: NVIDIA GeForce 7300 GT
Type: Display
Bus: PCIe
Slot: Slot-1
PCIe Lane Width: x8
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0393
Revision ID: 0x00a1
ROM Revision: 3008
Displays:
Cinema HD:
Resolution: 2560 x 1600
Depth: 32-Bit Color
Core Image: Hardware Accelerated
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Rotation: Supported
Display Connector:
Status: No Display Connected
NVIDIA GeForce 7300 GT:
Chipset Model: NVIDIA GeForce 7300 GT
Type: Display
Bus: PCIe
Slot: Slot-2
PCIe Lane Width: x8
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0393
Revision ID: 0x00a1
ROM Revision: 3008
Displays:
Cinema HD:
Resolution: 2560 x 1600
Depth: 32-Bit Color
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Rotation: Supported
Display Connector:
Status: No Display Connected
NVIDIA GeForce 7300 GT:
Chipset Model: NVIDIA GeForce 7300 GT
Type: Display
Bus: PCIe
Slot: Slot-3
PCIe Lane Width: x4
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0393
Revision ID: 0x00a1
ROM Revision: 3008
Displays:
Cinema HD:
Resolution: 2560 x 1600
Depth: 32-Bit Color
Core Image: Hardware Accelerated
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Rotation: Supported
Display Connector:
Status: No Display Connected
ATA Bus:
SONY DVD RW DW-D150A:
Model: SONY DVD RW DW-D150A
Revision: 1.MD
Serial Number:
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
Low Power Polling: No
Power Off: No
TSSTcorpCD/DVDW SH-S162L:
Model: TSSTcorpCD/DVDW SH-S162L
Revision: LC02
Serial Number:
Detachable Drive: No
Protocol: ATAPI
Unit Number: 1
Socket Type: Internal
Low Power Polling: No
Power Off: No
FireWire Bus:
Maximum Speed: Up to 800 Mb/sec
Built-in Hub:
Manufacturer: Unknown
Model: Unknown
Maximum Speed: Up to 800 Mb/sec
Connection Speed: Unknown
FreeAgent Go FW:
Manufacturer: Seagate
Model: 0x2200
GUID: 0x20370200105F82
Maximum Speed: Up to 800 Mb/sec
Connection Speed: Up to 200 Mb/sec
Sub-units:
FreeAgent Go FW Unit:
Unit Software Version: 0x10483
Unit Spec ID: 0x609E
Firmware Revision: 0x110
Product Revision Level: 410G
Sub-units:
FreeAgent Go FW SBP-LUN:
Capacity: 149.05 GB
Removable Media: Yes
BSD Name: disk5
Mac OS 9 Drivers: No
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Not Supported
Volumes:
Seagate149GBTote:
Capacity: 148.73 GB
Available: 132.95 GB
Writable: Yes
File System: Case-sensitive Journaled HFS+
BSD Name: disk5s2
Mount Point: /Volumes/Seagate149GBTote
Unknown Device:
Manufacturer: Unknown
Model: Unknown
GUID: 0x0
Maximum Speed: Up to 800 Mb/sec
Connection Speed: Unknown
OEM ATA Device 00:
Manufacturer: OEM
Model: 0x0
GUID: 0x30E102E0454B7D
Maximum Speed: Up to 800 Mb/sec
Connection Speed: Up to 200 Mb/sec
Sub-units:
OEM ATA Device 00 Unit:
Unit Software Version: 0x10483
Unit Spec ID: 0x609E
Firmware Revision: 0x110
Product Revision Level:
Sub-units:
OEM ATA Device 00 SBP-LUN:
Capacity: 931.51 GB
Removable Media: Yes
BSD Name: disk4
Mac OS 9 Drivers: No
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Not Supported
Volumes:
TimeMachine:
Capacity: 931.19 GB
Available: 606.63 GB
Writable: Yes
File System: Case-sensitive Journaled HFS+
BSD Name: disk4s2
Mount Point: /Volumes/TimeMachine
Unknown Device:
Manufacturer: Unknown
Model: Unknown
Maximum Speed: Up to 400 Mb/sec
Connection Speed: Unknown
Unknown Device:
Manufacturer: Unknown
Model: Unknown
Maximum Speed: Up to 400 Mb/sec
Connection Speed: Unknown
Unknown Device:
Manufacturer: Unknown
Model: Unknown
Maximum Speed: Up to 400 Mb/sec
Connection Speed: Unknown
Unknown Device:
Manufacturer: Unknown
Model: Unknown
Maximum Speed: Up to 800 Mb/sec
Connection Speed: Unknown
Unknown Device:
Manufacturer: Unknown
Model: Unknown
Maximum Speed: Up to 400 Mb/sec
Connection Speed: Unknown
Memory Slots:
ECC: Enabled
DIMM Riser A/DIMM 1:
Size: 4 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x8551
Part Number: 0x373254353132393230454641335343322020
Serial Number: 0x02007D11
DIMM Riser A/DIMM 2:
Size: 4 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x8551
Part Number: 0x373254353132393230454641335343322020
Serial Number: 0x02006013
DIMM Riser B/DIMM 1:
Size: 4 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x8551
Part Number: 0x373254353132393230454641335343322020
Serial Number: 0x0200711F
DIMM Riser B/DIMM 2:
Size: 4 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x8551
Part Number: 0x373254353132393230454641335343322020
Serial Number: 0x02007012
DIMM Riser A/DIMM 3:
Size: 2 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x830B
Part Number: 0x4E54324754373255344E4231424E2D334320
Serial Number: 0xA4730244
DIMM Riser A/DIMM 4:
Size: 2 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x830B
Part Number: 0x4E54324754373255344E4231424E2D334320
Serial Number: 0x70780241
DIMM Riser B/DIMM 3:
Size: 2 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x830B
Part Number: 0x4E54324754373255344E4231424E2D334320
Serial Number: 0xE4760245
DIMM Riser B/DIMM 4:
Size: 2 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x830B
Part Number: 0x4E54324754373255344E4231424E2D334320
Serial Number: 0xF0770241

I can only tell you that I've run 10.5.7 on my Mac Pro, same model as yours, without any problems. As a beta tester my Mac Pro was the main hardware on which 10.5.7 was tested. I currently have it installed on a first generation iMac, MacBook, and MacBook Pro as well as a second generation MacBook Pro. So far not a single problem.
But, I don't have multiple video cards nor do I use any beta version of iTunes (didn't know there was one since each system upgrade includes the current release) but I do use the Safari 4 Beta - the most recent version just released when 10.5.7 was released.)
I can suggest you read the following about updates of system software:
Essential Steps Before Updating OS X!
Please do things right before updating OS X in order to avoid problems.
A. Repair Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger and Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger, and 4.1 for Leopard) and/or TechTool Pro (4.6.1 for Leopard) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
B. Clone Using Restore Option of Disk Utility
1. Open Disk Utility from the Utilities folder.
2. Select the destination volume from the left side list.
3. Click on the Erase tab in the DU main window. Set the format type to Mac OS Extended (journaled, if available) and click on the Erase button. This step can be skipped if the destination has already been freshly erased.
4. Click on the Restore tab in the DU main window.
5. Select the destination volume from the left side list and drag it to the Destination entry field.
6. Select the source volume from the left side list and drag it to the Source entry field.
7. Double-check you got it right, then click on the Restore button.
Destination means your backup drive (should be erased first.)
Source means your startup drive or volume.
C. Download the Standalone Combo Updater from Apple.
Be sure you quit all running applications and disconnect all peripherals (except original keyboard and mouse) before running the installer. When the installer is running do not use the computer in any way other than to respond to an installer dialog.
Install the update by double-clicking on the installer package icon. When the installation is completed Restart the computer. Your computer will boot twice - this is normal. Upon completion of the update use Disk Utility to repair permissions. Not all permissions will seem repaired. You will get spurious reports regarding permissions related to iTunes, Front Row. These can be ignored. They will appear every time you repair permissions.
Following these basic steps should prevent most if not all updating problems. Note that if you have unrepairable disk problems reported in Step A then DO NOT update your system until those problems are resolved.
If you find that you did not follow these suggestions, then you might consider reinstalling OS X and going about the process properly in the hope of a successful result:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

Why does my MacBook Pro and Mac Pro keep freezing?

Why does my MacBook Pro freeze?
MacBook Pro
2.4 GHz intel Core2 Duo
4BB 1067 MHz DDR3
OSX 10.6.8 Snow Leopard
I turned it on and I went to safari to look things up. Safari froze and then the whole thing became unresponsive - the mouse could move the cursor but it couldn't open any programmes.
Tried safe boot several times. No help.
Tried to repair disc permissions. The first time it got a little way then said 'user stopped repair' or something - though I didn't touch it. Tried again it got all the way through and said 'repairs complete'. But no help.
Couldn't clear cache etc as couldn't get to the relevant part to do it.
Opened in single user mode. Ran the fsck -fy thing twice. First time it said both “The volume appears to be OK” AND “FILE SYSTEM WAS MODIFIED.” In 2nd run it just said “The volume appears to be OK”. No help.
Booted it up from the Superduper bootable backup version on a USB external drive. It seemed to boot up ok but then tried to click on something and the same thing happened - spinning beach ball and it just hung.
Erased hard drive and reinstalled snow leopard but it just does the same thing. Suggesting a hardware issue not software but...the Eerie thing is, we tried backup version on boyfriends Mac Pro and it worked fine on there but 24hrs later his Mac Pro has got exactly the same screen freezing, unresponsive issue. Could this suggest there's something evil lurking on my back up? Can't get an appointment at Genius Bar until next week and need to get some work done, so hoping someone might have some ideas?
Cheers
Kerry

KaiDonald wrote:
... does Apple products work much better with using Apple routers?
While a genuine Apple router is likely to result in success, the reason for having one instead of another product is that it eliminates a lot of uncertainty. For example, we do not know the model D-Link product you have so no one is in position to speculate what the problem might be. Also, it makes support on this forum easier since there are only three AirPort models to choose from and they all work more or less the same.
Generally speaking your iPods, iPads, MacBooks, and AppleTV ought to work with any router though, provided it is fairly recent and meets accepted industry standards. If in doubt you can purchase an AirPort Base Station, which comes with 90 days of free telephone support. If it does not result in any improvement for you, you can always return it for a complete refund. The return period is 14 days and be sure to keep all material - receipt, box, manuals, etc...
If you elect this option be sure to follow its installation instructions, the most important of which is to power down your modem prior to connecting the AirPort Extreme, Express, or Time Capsule. All your other equipment will need their network settings adjusted to "forget" the D-Link network and connect to the new one.

New 13 in. mac pro screen freeze

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