New BTHub5 unusable due to drop outs!!!!

Hi
I know this seems to be a common theme on here but if anyone can help that would be ,most appriciated.
I have recently (3 days ago to be precise) had Infinity 2 installed at my home and it hasn't worked properly yet. Initially i would get disconnects after an hour or so. It is now more like every couple of minutes. The dropouts are occuring on all devices.
Thanks Chris
PS
I've done the following based on other posts to help give more info:
Line test using 17070
The quiet test had a continuos low level hiss.
Log
07:38:53, 16 Aug.
( 348.460000) Admin login successful by 192.168.1.67 on HTTP
07:38:38, 16 Aug.
( 333.720000) Lease for IP 192.168.1.67 expired. MAC: 78:e4:00:07:57:31, host name: Studio
07:38:25, 16 Aug.
( 320.460000) New GUI session from IP 192.168.1.67
07:37:53, 16 Aug.
IN: BLOCK [15] Default policy (TCP 194.14.177.20:443->86.144.78.95:52793 on ppp3)
07:37:33, 16 Aug.
BLOCKED 1 more packets (because of Default policy)
07:37:32, 16 Aug.
OUT: BLOCK [15] Default policy (First packet in connection is not a SYN packet: TCP 192.168.1.68:61585->217.32.28.225:80 on ppp3)
07:37:28, 16 Aug.
IN: BLOCK [15] Default policy (TCP 17.110.228.14:443->86.144.78.95:52334 on ppp3)
07:37:26, 16 Aug.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.68:61582->63.140.40.169:443 on ppp3)
07:37:26, 16 Aug.
IN: BLOCK [9] Packet invalid in connection (TCP 217.32.28.24:80->86.144.78.95:49745 on ppp3)
07:37:25, 16 Aug.
IN: BLOCK [9] Packet invalid in connection (TCP 217.32.28.24:80->86.144.78.95:49713 on ppp3)
07:37:16, 16 Aug.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.68:61577->23.43.104.9:80 on ppp3)
07:37:14, 16 Aug.
IN: BLOCK [15] Default policy (TCP 88.210.29.252:4237->86.144.78.95:23 on ppp3)
07:37:10, 16 Aug.
IN: BLOCK [15] Default policy (TCP 17.110.228.14:443->86.144.78.95:52334 on ppp3)
07:37:08, 16 Aug.
BLOCKED 1 more packets (because of First packet is Invalid)
07:37:07, 16 Aug.
IN: BLOCK [15] Default policy (TCP 88.210.29.252:4237->86.144.78.95:23 on ppp3)
07:37:06, 16 Aug.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.68:61590->90.223.234.164:443 on ppp3)
07:37:05, 16 Aug.
IN: BLOCK [15] Default policy (TCP 88.210.29.252:4237->86.144.78.95:23 on ppp3)
07:37:04, 16 Aug.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.68:61591->90.223.234.164:443 on ppp3)
07:37:02, 16 Aug.
IN: BLOCK [15] Default policy (TCP 17.110.228.14:443->86.144.78.95:52334 on ppp3)
07:36:57, 16 Aug.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.68:61580->63.140.40.169:443 on ppp3)
07:36:55, 16 Aug.
IN: BLOCK [15] Default policy (TCP 17.110.228.14:443->86.144.78.95:52334 on ppp3)

Good morning chriscrafter and welcome to the forum.
Was it an Openreach engineer or a sub-contractor that installed your Infinity ?
Can you log-in to the hub and post the first 12 lines showing under the "helpdesk" tab ?
Can you put your telephone number into http://www.dslchecker.bt.com/adsl/adslchecker.welcome and post the results (after removing your telephone number) ?
If you found this post helpful, then please click the star on the left, after all, I'm only trying to help........

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welcome to the forum
is it the internet connection you keep losing - broadband light flashes orange? or is it something to do with wireless connection
from your stats you look to have a very good connection with 21.44mb and a noise margin of 3 which I would expect to be a lot higher with all the resets you describe.
try quiet line test to see if any noise dial 17070 option 2 should be quiet and best done with a corded phone if possible. if cordless you may hear a dull hum which is normal
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As Requested New Thread DSL low speeds and drop outs ref: Anthorny Verizon.

Please see post by Jerrold concerning the form for information requested, I have never been able to fill this out. Note also I had to sign in three times just to access your private letter to me today.
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