I have zero out all data on my imac, as i brought it second hand and the disk the guy supplied dont seem capatable with my imac to install the operating system again so it is frozen at the grey start up screen. show i buy a new snow leopard disc fromapple
i have zero out all data on my imac, as i brought it second hand and the disk the guy supplied dont seem capatable with my imac to install the operating system again so it is frozen at the grey start up screen. should i buy a new snow leopard disc from apple and install that as my new operating system. please help as had the computer a month now and still cant use it yet.
You can call AppleCare and request a replacement set of the original DVD's that shipped with the computer for a nominal charge. You will need the serial number (look on the bottom of the stand) and a credit card. Click the AppleCare Contact Info link. Without knowing which iMac you have it's very difficult to say if a new SL disc would work or not.
Similar Messages
-
I'm just formatting a second hard drive for backup purposes. I've decided I want to zero out all data to ensure that the drive maps out bad blocks, and then I'm going to create a GUID partition just in case I decide to make it a boot drive in future.
Three questions:
Why doesn't Disk Utility give you the option of Zero Out All Data and GUID partition as a 'one stop shop'?
Is there any disadvantage to having a GUID partition on a backup drive?
Are any remapped bad blocks found during the zeroing process retained after the GUID partition erase?Zeroing and GUID don't always go together. AIUI, GUID is only compulsory for a boot partition for Intel Macs; and it is recommended for volumes used by Time Machine. Otherwise, Apple Partition Map will usually be required since it can be read by both Intel and PowerPC Macs.
The disadvantage to having a GUID partition is that it won't be readable by PowerPC Macs.
Simon -
Hello, I have a 2009 iMac, and my harddrive has failed several times now.
I tired to reinstall snow leopard with the install DVD that came with my iMac. However the disc is damaged so I bought a new Snow Leopard but my iMac wont read the new disc, it just stays in the apple logo screen, I have tired safe boot, holding down the "C" key on startup and tried using disc utility but getting nowhere.
Please help. Thanks.Might be related, if your hard drive is a 1TB drive,it could be a Seagate drive.
The drives are known to fail and your iMac maybe covered for free replacement under the Apple's Seagate hard drive replacement program until April 12 of this year.
I Believe the 2009 models are covered under this replacement warranty.
You can find out if you are eligible here.
http://www.apple.com/support/imac-harddrive/
Good Luck! -
I have an iPod Touch that has the IOS 5.1.1 and I want to update my OS without having to buy a new device. How can I do this? I have logged into ITunes, backed up my device and it says my device is up to date, but now I can't reload my Facebook App because it says I need IOS 6.0 or higher. Does anyone have any suggestions?
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version.
App Store: Downloading Older Versions of Apps on iOS - Apple Club -
Is there a way zero out all the sliders on all images in a folder?
is there a way zero out all the sliders on all images in a folder? lightroom is applying what appears to be auto tone on all images as each images sliders are different. all import options are shut off or on 'none' so i have no clue why LR is applying these settings. When I reset images it puts them back the imported auto settings. So lightroom is perceiving those as baseline. Please help!
Hi Rikk, thank you for the quick reply, I tried what you said and while this SHOULD have worked, for some reason it did not.
So i'm importing 1500 RAW Canon 5dmkII files from my CF cards. under "apply during import" everything is marked as NONE.
import goes smooth, all files brought in. and then Lightroom starts applying what appears to be auto tone. The reason i think it's auto tone is that the sliders are different from image to image, so it's not holding on particular prest.
As a general rule i don't use presets, occasionally i'll use LR punch but i almost never use presets, or do mass bulk setting changes.
This is all the info, I have been doing this same process since LR3 and never had this issue. Hope that helps clear things up and thanks again! -
I sold a ipad 1.. I did a reset and cleaned out all data before shipping to him. however, the new owner tells me when he connects to itunes it is asking for my password. how can i resolve this without giving him my password? will a hard reset take care of this?
Have the purchaser go to Settings/Store, tap your Apple ID and then choose Sign out.
The purchaser will then need to tap Sign in and enter their own Apple ID for their iTunes account. -
I live in Canada. Each time I travel to the US, I lose all calendar entries. I have to erase all data, then restore from an iCloud backup. Tedious. iPhone 4, iOS 7.1, sync set to all events. I only use the default calendar. Do I have an incorrect setting?
I did find another point worth mentioning.
I use my iPhone 4 with a corporate Exchange email account. I had deleted the account from my phone just before I did this backup/restore process...and I thought my battery drain was much, much better (if not outright fixed).
Later in the day, after seeing my battery life improve to near-new behavior, I re-added my Exchange mail account. Considering I have 1 yahoo account and 3 gmail accounts, the Exchange account adds a 5th email account.
What happened? Battery drain back to "worst case". Removing or re-adding the Exchange account is like toggling between decent and terrible drain conditions.
Bottom line is that I re-added a couple dozen applications and battery life didn't change. By far, the Exchange account drains the battery worse than any other app and setting. This account must be polling very frequently and since people tend to send very large file attachments to that account, perhaps those effect the battery drain even though I have the account set to not download attachments.
Anyone running Microsoft Exchange might be able to confirm what I see? If so I can open an enterprise ticket with Microsoft and bug them on this issue. -
how can I make extra storage on my phone when I have deleted any all data, pictures and files that I couldn't store in a dropbox and not have purchase additional storage?
Purchasing additional storage only applies to iCloud, not to the phone itself. You cannot purchase additional storage for the phone, only purchase a larger capacity phone. If you have deleted all of the content that you can, then that is all of the space that you have. What is it exactly that you are trying to do? Does this have to do with space for performing an OTA update of the iOS?
-
Why am I having trouble loading apps and updates on my iPad? I have closed out all my apps and rest my iPad but still no luck. Can someone help me please?
Try a reset, press and hold both the home and power buttons for 10-15 seconds till the Apple logo appears. Release both buttons. Wait 15-20 seconds till your iPad starts on it's own.
-
I am experiencing some major problems with my MacBook Pro. I have had some issues with it turning on/off at random times, but today, when starting, I get the grey start-up screen and a recovery bar. After filling in approx 1/4 of the way, the machine dies. After starting it in recovery mode, it will not allow me to download OS X Mavericks- it says the disk is locked. Any ideas? I do not have a back-up and do not want to erase everything before I have explored my options. Help?
try forcing internet recover, hold 3 keys - command, option, r - you should see a spinning globe
most people will tell you to do both pram and smc resets (google) and if you still have issues, either clean install (easy) or troubleshoot (hard) -
when i erased the data of my iphone 4s after restarting it is asking for icloud id n pwd i dont have it because it was bought second hand and the owner is not contactable.
please could somebody help in this context.You've encountered Activation Lock. Read here:
http://support.apple.com/kb/PH13695
Without that info, you won't be able to re-activate the phone. Apple can't/won't help you with this. -
inbuilt isight camera is detected in system profiler but no image is being detected only a black screen shows up. I have tried all of the troubleshooting instructions and it still wont work. The iMac im using is OS X 10.6 and was an ex-floor model
Hi,
I would try a Safe Boot first. (This will take longer than a normal Boot and you will need to Restart afterwards).
If it were an older OS I would also suggest going to System Preferences > Displays and making sure the display is set to Millions. (My MacBook Pro does not have this option in Snow Leopard so I did presume Snow Leopard does not have it).
With some laptops there have been some issues with the cable up the back of the screen pulling loose with regular and frequent use of the lid, but this will not apply to you based on your specs. (it does take time to appear and is also somewhat rare). However it seems enough contact with the camera can make it appear in System Profiler and power it on but not give a pic.
If a Safe Boot does not work I would also try a PRAM reset.
Shut down the computer.
Restart it holding down Apple/CMD (or ⌘)+ALT( ⌥)+P+R Keys until you have heard three Start Up Bongs.
This is actually "less" destructive in that it clears less memory items than Safe Boot but they are different enough to warrant trying.
Do you have an older version of iGlasses installed ?
The one for Leopard does not work for Snow Leopard.
Do you have Web Browser open ?
This may point to Google Video Chat Plug-in and Flash Conflict. It would be rare to allow another app to access the camera even if not displayiong a Pic.
(Chrome Installs the Plug-in as does the standalone download).
Knowing what "any application" exactly you are trying might help us pin it down.
Any additional downloaded apps that can use the camera ?
Do you happen to have something balck in front of the camera ?
8:20 PM Sunday; October 9, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
My computer won't load pass the grey start up screen
MacBook pro won't load pass the grey start up screen?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 3
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 4
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 5
Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 6
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 7
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 8
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 9
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 10
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider. -
I just purchased a new MacPro 3.2GHz Quad-Core Intel Xeon processor to replace my existing 2006 MacPro 2 x 2.66 GHz Dual-Core Intel Xeon because it cannot be undated with the new Lion operating system.
My question is what is the safest way to transfer all my files to the new computer. 1) simply install my existing 2TB HD into the new Mac Pro, set it as the startup drive, and update its10.7 operating system or 2) or use the migration program.
I'm concerned that simply installing the existing 2TB HD, I may have issues with it not recognising some infromation written for the old 2 x 2.66 GHz Dual-Core Intel Xeon.your new system runs 10.6.8 just fine as has been said and stated many times.
I would clone it first.
I would even clone the original system it has.
And if you have or want to use Lion and then Mountain Lion, fine - I would still keep backups of every OS.
I am not a fan of putting the OS and Apps plus all the data all on one drive. I like to keep them separate.
Whatever OS, rerun the last combo update is all and any other updates.
And by "new Lion" I assume you don't mean 10.7 but "Moutain" 10.8. Part of me says keep Lion and SL around, and test and try out ML with your apps and other hardware you may have. After too many years, waiting for 10.8.1 - and give everyone time to update their apps and retest. -
I had to delete everything on my computer and install the operating system again , but I had to install Snow Leopard because it was the cd that came with the computer when I bought it. The problem is that I had already paid for the OS Lion and even had upgraded to the Mavericks . I do not think it's fair to have to pay again and I would like to upgrade my operating system without having to pay again for the same system.
Hi anatuta,
Thanks for visiting Apple Support Communities.
It sounds like you are trying to upgrade your Mac to a newer version of OS X, after completing a fresh install of Snow Leopard.
If you have already purchased and downloaded OS X Lion and Mavericks, you should be able to find these items in the Purchased section of the Mac App Store.
You may find the steps in this article helpful with finding the items:
Mac App Store: Finding your purchased apps - Apple Support
If you do not see the items in the Purchased section, they may be hidden:
Hide and unhide purchases in the Mac App Store - Apple Support
All the best,
Jeremy
Maybe you are looking for
-
Problem with zen configured as alarm with speak
I decided to just hook it up to my altec computer speakers with subwoofer (wow! sounds great). the alarm worked fine. but using the sleep timer and alarm, it kept cutting out. i'm using a simple connector line from the zen to the subwoofer and the sp
-
Play/Rewind/Fast Forward keys not working in Quicktime
How can I assign the F7, F8, and F9 keys (rewind, play, fast forward) to work with Quicktime? I desperately need to be able to shuffle through footage frame by frame for work, and it just stopped working as I downloaded the OS X Yosemite beta onto m
-
Ive an iphone 4. 3 yrs old in dec. Immaculate condition, well looked after. Suddenty it has stopped working. There is no responce whatsover. Please can someone help?
-
Hide Install Base & its components on UI screen
Hello Guys How to hide Installbase and its Components on UI Screen of SAP CRM 2007.In which BSP component Installbase and its components are there and how to remove it. Advanced thanks for suggestions Regards VG
-
Schema register ORA-01792 1000 column limit
I am trying to load and register the XFORMS schema (from the W3C). It loads fine, but fails to register ERROR at line 1: ORA-31084: error while creating table "MM"."XT_SELECTMANY" for element "selectMany" ORA-01792: maximum number of columns in a tab