New Customer self set up phone internet TV wireless

Begin by have to use internet to acquire best pricing, (per my responses received through the chat section that interferes with your view).
1. This began my extensive, exhausting, and very dissatisfied involvement in my recent accomplishment of being able to get:
A. HD TV reception for 2 Smart TV's.

UPDATE: Found the Cricket BIS server for Cricket by randomly typing things into my browser that made sense. it's https://mycricket.blackberry.com/  Unfortunately it won't let me create a new account because it says I already have one (after entering PIN and  ESN/MEID) and to contact 1-800-cricket for help!!! HA!!! they have no clue what I'm talking about.
I tried to at least get the password so maybe I can figure out my username by trying different things, but though it says it is sent, it never reaches my device. Anyone happen to work for Cricket so I can tell these people where to look for my username??  ARRRGGGHHH!!!!!
Black Berry Curve 9350 on Cricket
v.7.1.0

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