New Customer: What is better deal, 3g or 3gs?

Hey everyone,
I'm a new customer and am planning on getting an iphone. Since majority of you have experience with both phones, I was hoping you could shed some light on what deal you think is best.
For $199, I would love to get the 16g 3gs because it has everything i could possibly need and more, but i am concerned there are a few major quirks that need to be worked out since it is apple's newest phone. My biggest concerns are the signal strength, scratchable screen, battery life, and internet download speeds.
For $99, the 8g 3g is still probably enough, but i would not have the peace of mind knowing i have the latest and greatest. On the otherhand, I would not have to worry about all the concerns I'd have with the 3gs because the 3g has been around for a while and im sure all its problems have been worked out.
What do you guys think, is the 3gs the better deal and should I be concerned about what I mentioned above?
Thanks

iPhone 3GS FTW!
Specs that you should know why 3GS >>> 3G
CPU
3G: 620 MHz underclocked to 412 MHz, PowerVR MBX Lite 3D GPU
3GS: ARM Cortex-A8 833 MHz underclocked to 600 MHz, PowerVR SGX GPU (Equivalent to 1.2 GHz ARM 11, VERY SNAPPY INTERFACE)
RAM
3G: 128 MB (Apps and Safari often crash due to limited memory)
3GS: 256 MB
*VOICE CONTROL*
3G: Not integrated into the system, only supported by 3rd party apps and most of them require Internet access for audio post processing and recognition.
3GS: Integrated voice recognition system.
*DIGITAL COMPASS*
3G: NONE (Augmented Reality Browser cannot be supported)
3GS: YES (Augmented Reality Browser can be supported, able to rotate Google Map to the direction you are facing without moving an inch)
*BROWSER SPEED*
Please click on the link below to check the comparison among iPhone 3G, 3GS, Palm Pre and G1
http://www.tuaw.com/2009/06/25/speed-test-comparing-iphone-3g-3g-s-and-palm-pre- has-surprisin?icid=spherecnninlinetech
CAMERA
3G: 2 Mpix without video recording (Jailbroken one can only do 15 fps, weak!)
3GS: 3 Mpix with video recording (Video is QVGA = 640 X 480 @ 30FPS) Excellent White Balancing!!!
*In Conclusion*
iPhone 3GS provides a better value even compare to Palm Pre, 3G, G1, and even Nokia N97 (Base on CPU specs and actual performance)
Message was edited by: squarejp
Message was edited by: squarejp

Similar Messages

What's the better deal? - same price, different specs

I've got a tough choice between two good Macbook pros at the same price. Which do you think will perform better? Which is the best overall deal? Why?
The most computer intensive things I do will be basic movie editing, 3d modeling with CAD, maybe gaming. So I guess graphics are pretty important.
New Macbook pro 15" ($1699 with student discount plus a free $100 app store card)
Refurbished Oct 2011 Macbook pro 15"
http://store.apple.com/us/configure/MD103LL/A?
OS: Mountain Lion
http://store.apple.com/us/product/FD322LL/A
OS: Lion [$20 upgrade to ML]
Processor: 3rd gen 2.3GHz Quad-core Intel Core i7 - 6MB L3
Processor: 2nd gen 2.4 GHz Quad-core Intel Core i7 - 6MB L3
Graphics: Intel HD Graphics 4000
-NVIDIA GeForce GT 650M with 512MB of GDDR5 memory with graphics switching
Graphics: Intel HD Graphics 3000 with 384MB of DDR3 SDRAM shared w/ main memory
-AMD Radeon HD 6770M graphics processor with 1GB of GDDR5 memory
Memory: 4GB 1600MHz DDR3 SDRAM - 2x2GB [may want to upgrade to 8GB for $90]
Memory: 4GB (two 2GB SO-DIMMs) of 1333MHz DDR3 SDRAM
Hard Drive: 500GB Serial ATA Drive @ 5400 rpm
Hard Drive: 750GB Serial ATA @5400 rpm
two USB 3 ports
two USB 2 ports
Thanks!

the 2.3GHz Quad Core will be faster than the 2.4GHz Quad Core because of the system bus of 1600MHz....
with the 1600MHz system bus and faster 1600MHz RAM, this will be a better deal for you.
in any event, either macbook pro will be fine with what you'll be using it for....
although the 2.4GHz might seem faster because of the speed of the processor, do keep in mind that the 2.3GHz is running on the new ivy bridge processor/chipset..
you will be however, happy with either one....
or you can buy one and if you're not happy with it, you have a 14 day return/exchange policy and replace with the other one...
good luck in deciding...

HT1414 i bought an iPhone on eBay which had iOS 3.1.2, and i tried to download iOS 4 as iTunes allways adviced me, but when i downloaded the software i got bugged into connect to iTunes ...no way i arrived to a better deal...what's next?

i bought an iPhone on eBay which had iOS 3.1.2, and i tried to download iOS 4 as iTunes allways adviced me, but when i downloaded the software i got bugged into connect to iTunes ...no way i arrived to a better deal...what's next?

Um, what? Your posting makes no sense.

I bought an iPhone on eBay which had iOS 3.1.2, and i tried to download iOS 4 as iTunes allways adviced me, but when i downloaded the software i got bugged into connect to iTunes ...no way i arrived to a better deal...what's next?

i bought an iPhone on eBay which had iOS 3.1.2, and i tried to download iOS 4 as iTunes allways adviced me, but when i downloaded the software i got bugged into connect to iTunes ...no way i arrived to a better deal...what's next?

Um, what? Your posting makes no sense.

What is the deal with Firefox? I keep installing the new update, it restarts, and then it tells me I need to install the same update?

This is happening on my Mac, my husband's Mac at work, and his Apple laptop. What is the deal?

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox application and save the disk image file to the desktop
*Firefox 37.0.2: https://www.mozilla.org/en-US/firefox/all/
*Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re)install
*Install the new version that you have downloaded
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install or update Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Make sure that Firefox gets installed properly.
Open the Firefox disk image file and drag the Firefox program into the Applications folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but instead drag it out of the DMG folder.
*http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac

Where is my tablet/new customer woes

Ok, so I decided to leave T-Mobile to join Verizon for the better coverage and phone options. What a mistake that was. I placed an order online for a phone and tablet with overnight shipping on Friday the 13th. This process seemed easy enough and I entered my T-Mobile number to be ported. Monday rolls around and still no phone or tracking number. I try the chat support since I am a busy guy and do not have time during the day to call in. I find that I am forced to call in to deal with my internet order. I spend a little over an hour on the phone while I am at work to find out my phone did not ship because the tablet I ordered was out of stock. They were able to get me the phone delivered the next day on Tuesday but no updated info on where my tablet is. I also noticed I had a different phone number and figured it was temporary and maybe porting takes a day or two. Few days roll by and still not my correct phone number, get to call in and spend another few hours on the phone to get this straightened out. Apparently my number was released from T-Mobile on the 13th but Verizon somehow left my number in limbo. Here we are 12 days later, still no tablet and no email update on where it is. I tried the chat feature again, wouldn't you know they cant help me and the only people that can you have to call in for support. I do not have any more time or patience to spend several more hours on the phone to solve something so simple as getting new equipment. I am completely dumbfounded at the lack of communication within Verizon and how simple processes such as providing a new customer with equipment are poorly executed. I would greatly appreciate some help from Verizon on figuring this mess out. So glad I get charged two $35 activation fees on devices I have received late or not received at all.

Tehdargon, first of all we want to welcome you and thank you for choosing us as your wireless provider. It seems like we aren't to a great start with you. Let's turn this around. Did we advise you that the tablet was on back order? As a result this will delay the shipment of that device.
In regards to porting your mobile number in, have you had a chance to check the recent status of that number transfer request here: http://bit.ly/qDhvBY Once your bill is generated, we can adjust your account to ensure that you are billed correctly. No worries. We'll get this taken care of for you.
LasinaH_VZW
Follow us on Twitter @VZWSupport

New Customer - or am I? Can BT resolve this, or sh...

OK, so after 10 years I thought I had given BT a second chance. Driven by my Virgin contract coming to an end and a desire to get BT Sport (as I follow a Conference team rather than that Premiership drivel ) and some amazing new customer offers (for Broadband / Phone / TV), I worked out what I wanted and placed an order online, and received the correct notification, and then.. nothing.
6 days laters (after being told on my welcome email I would get more details within 2 days) I called to check progress (as my order couldn't be found using 'Check My Order') to be told by a (lovely) lady that my order had encountered problems, and instead of calling me up or emailing, BT had just decided to do, erm, nothing.
Basically there was a problem establishing Broadband Speed, as they couldn't find a BT Line present (no surprise i'm on Virgin Media Cable). But it's a busy London street, so there shouldn't be problems?
I was told that she could put the package through manually, but.. as I want my existing phone number kept, i could be without broadband for up to 10 days (why?! I work from home, so cannot agree to this).
Secondly the offers that came with this (£278.25 cashback + £125 Sainsbury's Vouchers) were integral in my decision to switch to BT - and I have factored in (otherwise i'll be better off with other providers) - and I gather that Cashback is at risk if manual assistance is required, and it could be put through too late to get the Sainsbury's Vouchers...
Thirdly - apparently my order is 'in limbo' and won't be processed without me saying so, so I do not need to cancel - I don't believe this is sensible, so i'd ensure I put a proper cancellation letter in within 14 days of ordering to cover myself.
I would prefer to go with the deal I agreed, and signed up to. However, are there simply too many prospective problems than could leave me short changed (and badly so). Are there senior people who can take a situation like this and deal with it (like Talk Talk do for my business), or am I at the mercy of random people at call centres?
You all know BT Residential better than me, can this be resolved, or am I better off cancelling and starting again?

OK an update....
I did get a call yesterday to resolve the issue (presumably prompted by my message here), and a date was booked in for an engineers visit to install a line, with broadband and tv a few days later, I was assured my exsting number would be carried over, and that broadband and tv would follow 5 working days after the telephone line went in.
Was worried about the previously mentioned cashback & sainsbury's voucher (hey it's over £300's worth!), but thought i'd leave BT to get the installation done, then could chase the rest here.
But...
Got another call today. Apparently someone had pressed the wrong button and cancelled my account.(The VOL I was given yesterday simply states "Order not found")
So I had to go through the process again. They didn't know anything - the calling plan i'd ordered (20GB BT Infinity 1 + Calls), or even the phone number they had called me on. Address, security details, everything i'd entered lost.
I had to read through my order that BT had sent me. And my installation date has probably been lost, as someone will call within 5 working days to confirm a new installation date.
There's no chance this is going to be a stress free installation is it?
Can any BT Bod from here advise if they can re-assure me that I will get the cashback and sainsbury's voucher (I assume I should take it as a give that BT will eventually install phone / broadband / tv as that's what you do?)?
Ignoring everything that's gone wrong so far, the cashback & voucher were critical to me choosing BT, i'm certainly not going to accept loosing them to go along with the catalogue of errors so far, yet I know that somehow someone will try and stop me getting it (the orders 'new' isn't it? yet it's not my fault that BT lost the order - I have the proof printed out!!).
Help!

How can I get a better deal?

I've just finished a very unhappy conversation with Customer Support--Verizon STILL doesn't bundle data plans for families like other carriers do, I need a new phone (mine is 3 y.o.), but don't want to shell out another $30/month for another data plan, and don't want to get imprisoned in another two-year contract with this company. Terminating contract is now $250. I wish they would stop advertising so much about what a great deal they are, and start coming up with plans that families can use. If they're so great, why do they need to force people to stay with $250 penalties?

If your phone is 3 years old, then there is no ETF on it. If you want another phone without another $30 data plan, then get another simple feature phone. If you don't want to extend your contract for another 2 years, then purchase the phone at full retail price. If you have a $250 ETF, then it is on a different smartphone that was just purchased at a subsidized price less than 1 year ago, not your 3 year old phone.
An ETF is not a penalty, it is a way to re-coup the cost of that "subsidized" phone discount you got when you purchased your phone at less than 1/2 the actual retail price less than 1 year ago, and when you agreed to a 2 year contract on that phone (you did read your contract, right?). It is also a practice that every single carrier out there uses.

New Customer - Have had MISERABLE experience with Verizon service and Customer service

I am a brand new customer of Verizon Fios and so far I have zero good things to say about it. If it wasn't for the aggrevation of switching cable companies, I most definitely would go back to Comcast.
I moved into a new home in the middle of April. The previous owner had Verizon Fios in this house, so there was minimal installation that had to be done when I initially set up my cable. My house was pretty much empty at the time, so we had the TV's set up where we had a place to put it (upstairs, kitchen, and living room). We recently bought bedroom furniture, so we could now move the TV to where we initially wanted it, in our bedroom. However when we tried to hook it up to an outlet, no picture came though. This is when my awful experience with verizon customer service (or lack there of) began.
I took time out of my work day to call Verizon about this problem. I was on hold for about 30 mins until I actually heard a human's voice. He was unable to help me since I was not at home to unplug and plug things back in.
I called again when I was home, this time I was on hold for about 20 mins (wow)... the first person could not help me, so she transferred me to another department... put on hold for 35 mins.... this perosn couldnt help me either and they transferred me back to the SAME DEPARTMENT I WAS INITIALLY TRANSFERRED FROM.... put on hold for about 45 mins... finally i speak with someone that knows what they are talking about. Of course I have to go through all the same steps that I did the first time which did not work. As this person decides I need a technician, he begins to look up available dates... and then after an hour and 35 mins on the phone, it gets disconnected! I wait for 5 minutes to get a call back but I get NOTHING. I spent now 2 hours trying to deal with this and verizon doesnt even call me back when its their phone that gets disconnected? Thats terrible.
I call back after 10 mins and am put on hold right away (obviously).... after 25 mins of being on hold, shocker - the call is disconnected again.
That was enough for one day
I call back again the next day... same old thing... put on hold for 30 mins, talk to one person who cant help me, transferred to another department and put on hold for 20 more mins.
Finally with the tech department who says they are going to schedule a tech to come out to fix the problem but also mentioned they are going to charge me $55 for this! Are you kidding me?????? Verizon wastes about 4 hours of my life and busy day and then has the nerve to say they are going to charge me for it? I asked the person several times if I could speak with a manager or supervisor, they never let me. I asked multiple times and she just said that they wouldnt be able to help me and that the charge would stick.
I can't imagine that anyone would treat a brand new customer like this. I will not recommend Verizon to any one until I see some kind of help or REAL customer service from them.

I did call them this morning, and still on the phone.
I will say this - the reps are very friendly and do try to help in earnest. That's been my experience overall with Verizon. So in terms of the actual people, I give them an A+.
In terms of their system and how they process things, they get a big fat F. The very idea that I sent back a phone with accessories and their warehouse only registered the return of the phone pretty much says that there is something fishy going on there at the warehouse. And it took an hour to sort this out so far and counting.
The thing that bugs me about Verizon is how complicated it is to get everything straightened out.
Right now, they are trying to sort out the activation fee - I already have been charged one and now they are trying to figure out if i have to pay another one. Another 15 minutes just on that.
Everything has been resolved. Thankfully, Verizon's saving grace is that their reps are nice people.

What is the deal with the Zen Aurvana headphones?

Can anyone explain this to me? (Please note that I am a review addict, and look at reviews before buying anything so I don't make a regretful choice. One of the things that sealed my decision on the Zen was the 8.3 from CNET.)
I've been deciding to upgrade from the Zen's EP-480 set for a few weeks now, and it's a tossup between the Aurvana and the EP-630.
Problem is, everywhere seems to report that the Aurvana is very average. Looking at customer reviews on retail sites and media critics, they all barely rate the Aurvana above average. Looking in the same sources at the EP-630, it has a close to perfect score from various ones.
Now, here's what blows my mind. I stumble upon Creative's European site, and the reception for the Aurvana is better than the EP-630 set. Other countries seem to love the Aurvana more than the EP-630, while the US does not. See for yourself:
http://hu.europe.creative.com/produc...397&nav=awards
http://hu.europe.creative.com/produc...702&nav=awards
What's the deal here? I need help with my decision from fellow Creative fans. Has anyone owned both?
Message Edited by BetaWolf on 02-15-200802:57 PM

I use it quite a bit for zooming in and out (by dragging up and down) but you have to be careful you don't move left or right when doing this as it then becomes a bit unpredictable as you say...
If you just want to use the playhead for dragging left and right (and if you can't find a pref to turn it off) you'll just have to be careful to drag only in the horizontal axis and not up or down..
Cheers
Robo

What's the deal with dual processors???

The whole dual processor thing has been bugging me for some time now. If I have a dual 500mhz processor, is it the same as a 1.0ghz processor, worse than one, better than one?! Are there other factors at play? In my limited scope, if you had a dual 500, 533, whatever, it would be the same as a single 1.0ghz - and yet these dual processors are priced much cheaper. I really am at a loss as to how computers do their processing, and how to compare single processor G4's and dual processor G4's when making a purchase.
Insight would be greatly appreciated!

And you shouldn't forget, the future is multiprocessors. There is a limit to miniturization, and the solution seems to be multiplication. So operating systems and applications are increasingly going to be multiprocessor-aware. Maybe a perfect example is the upcoming MacOS release, Snowleopard. Apparently, there will be almost no cosmetic changes. The changes will essentially be 'under-the-hood'. And you can bet, that some of those changes will be increased efficiency with respect to multiple processors.
So what's the deal with airplane peanu...err, dual processors?
The advantage, theoretically is, having more workers to do the work. Your 1ghz processor is like a worker who can lift 100kg, and your 500mhz are like workers who can lift 50kg each.
So where's the advantage? If you have a farm with 40 kg hay bales in the field that you need to pick up, your better off with two workers than one right? Or 8 workers in the case of a 8-core MacPro. So an multiprocessor-aware operating system, doles out the work much more efficiently, spreading the tasks around, or spreading a single task around in pieces (if the app is so written).
You've heard of render farms? The multiple computers used to render the frames of animated movies? Its the same principle. Having computer 1 render the first 1000 frames and computer 2 the next, the project gets done within a lifetime. If they had had only one computer, ToyStory would still not be finished.
Its the future. Just wait till the end of this year for example. Nehalem chips will be sporting even more processors.
Try these;
http://discussions.apple.com/thread.jspa?threadID=1619399&tstart=0
http://arstechnica.com/news.ars/post/20070605-intel-updates-compilers-for-multic ore-era.html
Nehalem; http://techreport.com/discussions.x/12130

What's the deal with AmEx?

I'm currently rebuilding after a period of unemployment and lower income during the recession. From the second half of 2012 on, I have had no new chargeoffs/lates on any of my credit reports.
Within the past year, I opened new deposit accounts with Bank of America and Capital One (360), and following that, both banks have issued credit cards to me. The two cards from Cap One are unsecured and have small limits, and the limit on each card was increased after five months. The BoA card is the 99/500, and I expect I'll get the $99 back within a year or so.
With several years of clean history now, I tried applying for a simple AmEx card, and of course was abruptly turned down. I even escalated the application to their executive office, pointing to the clean history, and was rudely turned away.
While Cap One obviously caters to the whole credit spectrum, BoA is a prime lender, and both "big banks" have clearly made efforts to supply products that I need and to invest in me as a long-term customer.
AmEx, on the other hand, is a mystery. I don't need their prepaid products, as I already have deposit accounts, but a charge or credit card with them would be helpful, but they don't want anything to do with me. What's the deal? They're facing enough headwinds between the loss of the Costco account, the lawsuit earlier this year, and the poaching of affluent customers by the other issuers. And I know they're aware of it - just a few days ago I filled out an e-rewards survey that was clearly commissioned by AmEx, as it asked for perceptions of Amex compared to issuers including Chase, and whether I would consider each issuer when applying for a card.

krmurrayjr10 wrote:
I would feel differently if these were still with the original creditors, but when the OCs sold them to the junk debt buyers, their interest in them disappeared, and it's now a matter of how much money, if any, the JDBs should receive when they themselves acquired the accounts for a few pennies.
And I think it's a mistake to look at this with any greater sense of morality than the banks do. Their business is modeled on how much "y" they can get for "x", and when Mr. Jones applies for credit to fix his leaky roof and shelter his family, no one at the bank is thinking about the welfare of his children in deciding whether to give him a home equity loan. I'm just looking at it on the same level as they do: if I send $ to JDB Inc., what will I get in return?
Thus, my original question: what is the relative importance of 3 chargeoffs 4 years ago against a more recent period of clean history, or at what point (call it a score, if you will) are the chargeoffs not predictive?Actually, I have to say I don't really disgree with you on this. When it comes to paying collectors (JDBs), I look at it purely in terms of "whats in my best interest?" Any moral obligation, AFAIC, evaporates when the OC decides to sell my debt for pennies on the dollar - after that its simply a matter of whats best for me. Sooo... again I ask, are ANY of the OCs reporting the charge-offs with an unpaid balance? That makes a difference in how you should proceed, IMO. As for your question, you really do have to look at it from the perspective of the lender. Different lenders *do* have different standards regarding this - some put much more weight on recent history and will forgive past issues (like Capital One), while others put less weight on recent history.. AMEX is one that puts less. Both are business decisions and both are valid and work well for each company.

£130 new customer installation fee???

I have just signed up for bt infinity option 1 and was given a start date of 27th August, my new phone line worked fine but i couldn't connect to the internet, the next day i completed all the troubleshooting but still with no joy so i decided to phone the help line, after they did all the line checks they then told me an engineer will need to visit the house to fix the issue.
so i am a new customer and i am going without internet for 6 days because an engineer failed to install it properly. My wife phoned bt this morning and she has just been told we will be charged £130 for the engineer to visit.
what the hell is going on, this is ridiculous as i have already paid £30 installation fee.
please help!!

You don't have to install a new splitter faceplate (though it is probably the better solution), you can just use micro-filters in the same way as for ADSL broadband. They should have sent some micro-filters with the HomeHub. The HomeHub set up guide covers this. You only need to use one or the other.
If the engineer does visit then I think he will normally install a BT Openreach NTE5a master socket and BT Openreach MK2 interstitial plate if not already present. You can find them on Amazon if you want to see what they look like. In this case the micro-filters are no longer required with the HomeHub connected directly to the broadband master socket.

FiOS Internet Activation fee NOT Waived - New Customer

Until Apr-2015, 2014 we were using residential services of a competitor ISP and experienced very poor customer service and many hidden billing charges. We had to live with it because our apartment doesn't have the setup for other service providers. So we decided to switch to a different provider once the lease ended and we chose Verizon because of its exceptional Internet sped and Quuality customer service. On 07/09/2015 I placed an order Verizon FiOS for my new apartment and was exceited! The order was palced through a local FiOS agent and I chose the FiOS double pay (50/50 package). Over the phone I was very specific to ask for any hidden charges and the agent mentioned no hidden charges and I would be paying the Bundle price plus rent for router and set-top-box. I also checked if there would be any installation or activation and the Agent did mention that it will all be waived for 'New-Customers'. To double confirm, I called up the verizon customer service the same day and they mentioned the same. Thinking it was hassle-free, I requested my agent to place an order. When I received my first bill, I found a charge of $69.99 for FiOS Internet Activation Fee split into 3 months with first installment of $23.33. I assumed it could be an error or usual routine and hoped it would be waived if I call up and request (like the competitor). I reached out to an agent via chat initially and explained the situation. To my surprise I was told that there are 'no notes in the order mentioning the activation fee will be waived, so it cannot be honored'. Surpsied and shocked, I called up the customer service and mentioned the same story again. This time the answer was 'We never mentioned this will be waived and have never waived for any customers. Like others, this charge has to be paid'. I insisted that the local agent and the customer service agent I spoke on 07/09/2015 did mention that the activation fee would be waived. It is also clearly mentioned here that activatoin fee will be waived for Double-Pay (See attached image and link below http://www.verizon.com/home/bundles/fios) I am very disappointed and just tired of making phone calls and debating with custoomer service. The only reason I switched to verizon was there is a lot of transparency, no surprises and BEST CUSTOMER SATISFACTION. And I wouldn't ask for something I am not entitled to or promised initially. And, If this is what I am going to experience with Verizon to get this waiver or any other reason, I could very well manage to stay with the competitior so there are no disappointments :-(. I am hereby requesting the team to validate this and give a better solution for a new-customer who switched services to Verizon and willing to continue for a longer duration.

Hi Sriniragav,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

New customer - major installation delay - do I bot...

Hi!!
Realllyyyy not happy! Wanted to move my custom to BT but not sure if I will bother now!
Submitted an order for telephone and Infinity broadband on Saturday and in my initial information, I was informed that the router etc. would be delivered next Monday. I thought 'okay, small delay but no worries'!
I then get an email this evening informing us that our activation date will be on the 5th December 2012?!!! What?!!!!!
I really need an internet connection for work purposes, etc. so I called up to speak to someone to hopefully get this rectified - I thought surely this can't be right?! So the first person I spoke to ("John") I found extremely rude and patronizing and had an attitude of 'well thats it, tough, it would be the same wherever you went'! I got rather irate and asked if I could be put through to someone who would treat me in a manner which wasn't as though I was someone very small and insignificant. I asked why there is not something on their website explaining that there is an extensive delay on activations on the BT website (you know, something like some companies have on there when there is disruption to deliveries due to bad weather or something) and he said that he did not know whether there was. I assured him that there is not and said surely he knows the content of the website of the company for whom he works and he said 'no'. John said that the activation date couldn't be changed and he would speak to someone about us having Wifi through the Openzone until connection.
Was put through to someone who was most unhelpful. When I asked what on earth all this meant he asked if his colleague had not explained and I said that they hadn't - he said this was 'most unusual'. He tried to go through something with me but I could not find a connection for BT Openzone so he has given me another number to call. Having looked into the BT Openzone thing, I suspect it is because there is not a strong enough connection nearby. We are wanting to join BT as we are moving home so I typed in our new postcode as well which appears to be even worse so the BT Openzone access is going to be next to useless!! I then asked to be put back through to the cancellations department.
I spoke to someone called 'Charlotte' who was very helpful - unlike her colleagues - and I explained my frustrations. As a new customer, this is not a very good start! Charlotte admitted that there have been problems since the summer and whilst new engineers have been hired to help clear the backlog but they have only just gone into training! As we were talking, she realised that new customers coming to BT in the next couple of weeks would probably not get an activation date until after Christmas! Charlotte thought it would be a very good idea to have something on the BT website and admitted that a number of customers have already been lost.
So, my question is what is going to be done to help me or should I take my custom elsewhere?! Not impressed at all!!!!

tinsel84 wrote:
Hi Keith,
I think we will be in a 3G area but looking at the internet on my phone is not the same as being able to use it on an iPad or laptop ( Especially when trying to research things!
I actually use a Zoom 3G wifi unit, which allows you to plug in a standard 3G dongle, and it then creates is own wifi network, so that many computers can connect, including your Ipad.
Zoom 4506
I have two 3G dongles, one for BT mobile broadband, and one for the 3 mobile network, which has much better 3G coverage, and allows you to topup for just a day if you need it.
Very useful when away from home, of if you lose your Internet connection
Anyway, its just a thought, while you wait your turn.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

New Customer: What is better deal, 3g or 3gs?

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