New download of iTunes 11.0.2 will not play anything and i cannot find where my my movies went??

new download of iTunes 11.0.2 will not play anything and i cannot find where my my movies went??
anybody else having problems? did download in US and left for Hong Kong. opened itunes and nothing

I am having the same problem too. Any updates?

Similar Messages

HT1657 have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110

have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110

Hi beckai.rose,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.
If you continue to have issues with this purchase, contact the iTunes Store Support team:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

My music I downloaded in itune from my PC will not show on my phone without home sharing

My music I downloaded in itune from my PC will not show on my phone without home sharing

Make sure SYNC MUSIC box is checked from Music tab, and SYNC PHOTO box is checked from PHOTOS tab and the photo folder to be selected, Click the APPLY or SYNC button on the lower right window.

Since downloading ios 6 my iPhone 4 will not play itunes when docked - plays ok when not on dock. Has anyone else had this problem?

Since downloading ios 6 my iPhone 4 will not play itunes when docked - plays ok when not on dock. Has anyone else had this problem?

At least I'm not the only one with the issue. I was looking it up so see if others had the same problem and found a bunch of posts about it. I'm assuming it's not the phone then, it's the software. Should I bring it to the Apple Store? Replacing the phone seems stupid, because the phone isn't really the problem. It's the software! Maybe the iOS 5.0.2 will fix it??? I don't really want to wait though, it's a pain. If a lot of people have this issue it should get Apple's attention. They need to do something to fix it, ASAP!

PLEASE HELP! My Ipod touch will not play anything from or in itunes.

I don't know what to do. For the first 4 months everything was great then all of a sudden my Ipod would no longer play anything from or in itunes. I can not transfer anything from itunes to it either. It looks like it has been transferred on the ipod and in itunes under my device but it will not play anything. I can download directly into the ipod and its fine. I listen to audio books from library sites as well as buy them but now it does not work unless it can go directly in the ipod which library sites need to come from your computer and them be transferred after its downloaded. Can anyone help me? I even have a brand new ipod thinking it was the other one but its not. I have windows 7 64 bit. Also I have uninstalled and reinstalled and nothing changes. Thank you.
Message was edited by: denise1227

- Try resetting the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next restore from backup
- Last, restore to factory defaults/new iPod.

My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode

My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.

Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors

HT1725 I tried to download two movies on Christmas and I cannot find them in my movie section on Itunes

I tried to download two movies on Christmas and I cannot find them in my movie section on Itunes

If they were rentals, it's doubtful they are still available.
iTunes Store: Movie rental frequently asked questions (FAQ)

My iphone will not do anything and it has a picture of the usb cable and the itunes logo on the screen

my will not do anything and it has a picture of the usb cable and the itunes logo on the screen

Your iPhone is telling you you need to restore it using iTunes on a computer. Follow the instructions below.
Use iTunes to restore your iOS device to factory settings - Apple Support

I used to have over 2000 songs in my itunes library, now there are only a few and I cannot find the others.

I used to have over 2000 songs in my itunes library, now there are only a few and I cannot find the others.

See this post.
tt2

I have had my mac book pro for about a year and a half and suddenly my dvd player will not play DVDs and i can not play alot of things on full screen. Does anybody know how i can fix this?

I have had my mac book pro for about a year and a half and suddenly my dvd player will not play DVDs and i can not play alot of things on full screen. Does anybody know how i can fix this?

This could be several things, but let's get the obvious ones out of the way, first:
1. Judging from your text, there's no problem with anything stuck in the mechanism; it's more an issue of no being to put in a disk. In other words, you're sure that there isn't a disk stuck in your MBP. (That happens a lot for all computers.)
2. Go to Applications/Utilities/Disk Utility, and repair the disk. This should take under 10 minutes.
3. Perform the procedure outlined here:
http://forums.macrumors.com/showthread.php?
4. After you're done, leave a message here as to the status of the repair.

New MacBook Air, iTunes was working at first, now will not play anything

Brand new Macbook Air and after an unnecessarily complicated setup I finally had music playing the first day. Now it will not play music or podcasts. Cleared cache, restarted, up to date. I press play it changes to the pause icon but no time movement, no sound. I went through all the steps to fix the problem of not downloading any of my purchased music, but now that I have it downloaded it won't play, when it had originally.
Downloaded a podcast, won't play. Yay, back on the Apple forum once again.
The original selling point of Apple was simplicity and reliability, now it is more convoluted, un-intuitive and unreliable than any windows product out there and I never thought I'd say that.

you're not dimwitted. I wonder sometimes! lol
just checking on something first. when you try to
play a song in itunes, does that little
diamond-shaped thingy stay firmly stuck to the left? Yes
if so, next let's explicitly doublecheck your precise
itunes version number. in itunes, go "help > about
itunes" and wait for the version number to scroll up
from the bottom of the screen. (for example, mine
says "itunes 6.0.5.20") 6.0.5.2
if you've got an itunes version 5.0.0.35, 5.0.1.4,
6.0.0.18 or 6.0.1.3
... first let's check on this possibility:
iTunes for Windows: Audio files do not play in
iTunes 5 or 6
if you've got an itunes version 6.0.2.23 or
higher, or the compatibility settings thing wasn't a
factor for you
... then first we'll try a careful standalone QT 7.1
reinstall.
download and save a copy of the QT 7.1 standalone
installer to your hard drive. (we'll run the install
from there rather than online.) switch off
antivirus and antispyware applications prior to the
install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes
play audio properly again? Yes, this did the trick!
(if you get an error message on the QT standalone
reinstall, let us know what it says. include error
message numbers if you're getting any.)
b noir I thank you so very much for being willing to share your knowledge and lending a helping hand! I am indebted to you!

Downloaded song, shows up in my itunes library but it will not play. What do I do?

I purchased a song on itunes and downloaded it. It shows up in my library but it will not play. It is as if it did not download at all.
What do I do. I do not want to have to purchase it again.

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Why will iTunes 10.5.1 will not play TV Shows

Last weeks as well as earlier TV Shows still play normally, yet the latest TV Show I purchased yesterday (Pan Am) will not play and I get a message stating: This movie requires QuickTime, which is not supported by this version of iTunes. Why is this, it was the latest TV show released last week, purchased on iTunes and will not run on an iMac.
What is the reason for this and how do I fix it?
Thank you

I have the same problem since update of itunes to version 10.5.1.
Downloaded movies after the update couldn't be started in itunes.
Only the same message "...requires QuickTime...." will be shown.
The movies are new one (Transformer 3,....)
Open itunes in 32-Bit mode, start movie, stop itunes and start itunes again in 64-Bit mode fix it.
Then the movie shows its cover and can be started as usually - as it was bevor the itunes update.
In my case, no hardware and software changes have been made during this time.
Maybe, the Problem is in the first recognition of itunes in 64-Bit mode. All old movies run as usual.

Ipod will not play anything purchased from itunes!!!

My ipod will not play anying thing purchased from itunes. It plays ok on itunes but it skips it on my ipod. I have restored my ipod athoritized my computer and I cant find any answers in help. Please help me!!!

See this article.
iPod does not play content purchased from the iTMS.
If you have made sure that both the iTunes and iPod software are current and have deauthorized and reauthorized your computer, try this test:
1. Deauthorize the computer.
2. Create a new user in the system.
3. Download the free song of the week from the iTMS in the new user account.
4. Play the song in that user account to authorize again.
5. Restore the iPod (using the iPod updater) in the new user account.
6. Sync just the free song of the week and see if it plays on the iPod.
If it does, you appear to have a corrupted iTunes library file, and you should recreate the iTunes library file in your normal user account, and then sync your music back to the iPod and all should be well.
The following articles will help you.
Authorization and Deauthorization.
How to restore the iPod.
How to recreate your iTunes library.
How to create a new user account in Windows.

Itunes 6.0.5 will not play ANY files

Hi. I just upgraded to version 6.0.5 and itunes will not play any of the files in my library. No error message or file location error is diplayed when I try to play a file. The song title is displyed in the main window, but the file does not progress.
I tried to troubleshoot it myself with apple support, but only found some information about checking the compatilibity mode settings --that was not the problem.
Anyone else experience this? I'd really appreciate any suggestions or information on how I can solve this problem. Thanks a bunch!

is the little diamond-shaped thingy staying firmly stuck to the left, raisingirl?
if so, let's try a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes play music properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)

New download of iTunes 11.0.2 will not play anything and i cannot find where my my movies went??

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